TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fast and easy I know that a lot of people bulk at the fee however, it is minimal, and the peace of mind in knowing that everything is reviewed and correct is worth it.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is amazing My expert was so nice and understanding. She helped me from the beginning to the end.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax rep Charlotte answered all my questions in a timely manner, she helped guide me through my taxes with no issues.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is easy to use! Loved being able to have info saved form lastyear.
Date published: 2023-01-28
Rated 5 out of 5 by from Always easy to use! This is my 10th year using Turbo Tax and it seems to get easier every year. Great platform that asks all the right questions!
Date published: 2023-01-28
Rated 5 out of 5 by from Hope it is my last year to file A fairly simple procedure but still no fun to file. I am hoping at 80 years old I will NOT have to file again. I will no longer have any withholdings to retrieve.
Date published: 2023-01-28
Rated 5 out of 5 by from EXCELLENT Easy to follow. After finishing TurboTax kept me informed by emails to follow up to ensure that everything was okay Step-by-Step. Thank you
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is very easy to use This is the first time I've filed my own taxes for a long time. Turbo Tax made it very easy!
Date published: 2023-01-28
Rated 3 out of 5 by from BEWARE increase in clickbait fees Unacceptable fees used as clickbait beware Turbo Tax is not the user friendly app it once was. Very disappointed this year in accessing customer service and online assistance. Unacceptable transperency to access person to person contact with questions after payment for those services.
Date published: 2023-01-28
Rated 5 out of 5 by from Whole Family Uses TurboTac Again the whole family knocked out our taxes quickly and easily with TurboTax
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 3906
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy I know that a lot of people bulk at the fee however, it is minimal, and the peace of mind in knowing that everything is reviewed and correct is worth it.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is amazing My expert was so nice and understanding. She helped me from the beginning to the end.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax rep Charlotte answered all my questions in a timely manner, she helped guide me through my taxes with no issues.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is easy to use! Loved being able to have info saved form lastyear.
Date published: 2023-01-28
Rated 5 out of 5 by from Always easy to use! This is my 10th year using Turbo Tax and it seems to get easier every year. Great platform that asks all the right questions!
Date published: 2023-01-28
Rated 5 out of 5 by from Hope it is my last year to file A fairly simple procedure but still no fun to file. I am hoping at 80 years old I will NOT have to file again. I will no longer have any withholdings to retrieve.
Date published: 2023-01-28
Rated 5 out of 5 by from EXCELLENT Easy to follow. After finishing TurboTax kept me informed by emails to follow up to ensure that everything was okay Step-by-Step. Thank you
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is very easy to use This is the first time I've filed my own taxes for a long time. Turbo Tax made it very easy!
Date published: 2023-01-28
Rated 3 out of 5 by from BEWARE increase in clickbait fees Unacceptable fees used as clickbait beware Turbo Tax is not the user friendly app it once was. Very disappointed this year in accessing customer service and online assistance. Unacceptable transperency to access person to person contact with questions after payment for those services.
Date published: 2023-01-28
Rated 5 out of 5 by from Whole Family Uses TurboTac Again the whole family knocked out our taxes quickly and easily with TurboTax
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 3906