TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbotax is a very user friendly app. Instructions for completing tax returns are easy to follow. I like the safeguards for maintaining the security and privacy of my information.
Date published: 2021-04-09
Rated 2 out of 5 by from TurboTax has a bug, support team can't understand TurboTax has a bug when calculating NY State income tax using information from the Federal return. It is calculating NY State tax incorrectly using information from Federal Schedule A even though Federal Schedule A is not being used for my Federal taxes. In effect I get penalized incorrectly by NY State for something which was not deducted on my Federal return. I spent several hours on the phone describing the error and telling them where their bug was, but they could not understand the problem so they didn't do anything. I can get around the bug by going into the Forms view and deleting out all the Schedule A information, then the NY State tax calculation is correct, but I should not have to do that.
Date published: 2021-04-09
Rated 4 out of 5 by from Best Tax Software The easiest system to use for tax preparation. Have been using TurboTax for many years and have found it to be the best.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is fast and easy! TurboTax is safe, easy and fast. I always enjoyed using TurboTax, I believe this is my 7th year using TurboTax Thank You!
Date published: 2021-04-09
Rated 5 out of 5 by from Awesome help Easy filing steps easy to follow and helpful will do again
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Good! We worked with Allen and he was extremely helpful. He spent as much time that was needed and was very supportive. We had an issue regarding Mortgage Credit Certificate and he helped us. Thanks Allen!
Date published: 2021-04-09
Rated 2 out of 5 by from not as good as last year This year's TurboTax was not stellar. I got caught in a loop and TurboTax kept asking me the same questions over and over and over and over and over. Jeez!!! Work on the program logic, folks!
Date published: 2021-04-09
Rated 5 out of 5 by from Works for online sellers TurboTax Online enabled me to do my own business taxes. I tried both H&R Block and TaxAct (which I used previously) but the TurboTax is in another league. I'm really cheap but TurboTax is worth every penny.
Date published: 2021-04-09
Rated 2 out of 5 by from TurboTax 2020 Product Is Archaic At Best There are no "help balloons" available and you get stuck between a Yes or No Answer.
Date published: 2021-04-09
Rated 5 out of 5 by from turbotax deluxe turbo tax is really easy to use. i have used turbo tax for the last 20 yrs
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3906
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax is a very user friendly app. Instructions for completing tax returns are easy to follow. I like the safeguards for maintaining the security and privacy of my information.
Date published: 2021-04-09
Rated 2 out of 5 by from TurboTax has a bug, support team can't understand TurboTax has a bug when calculating NY State income tax using information from the Federal return. It is calculating NY State tax incorrectly using information from Federal Schedule A even though Federal Schedule A is not being used for my Federal taxes. In effect I get penalized incorrectly by NY State for something which was not deducted on my Federal return. I spent several hours on the phone describing the error and telling them where their bug was, but they could not understand the problem so they didn't do anything. I can get around the bug by going into the Forms view and deleting out all the Schedule A information, then the NY State tax calculation is correct, but I should not have to do that.
Date published: 2021-04-09
Rated 4 out of 5 by from Best Tax Software The easiest system to use for tax preparation. Have been using TurboTax for many years and have found it to be the best.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is fast and easy! TurboTax is safe, easy and fast. I always enjoyed using TurboTax, I believe this is my 7th year using TurboTax Thank You!
Date published: 2021-04-09
Rated 5 out of 5 by from Awesome help Easy filing steps easy to follow and helpful will do again
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Good! We worked with Allen and he was extremely helpful. He spent as much time that was needed and was very supportive. We had an issue regarding Mortgage Credit Certificate and he helped us. Thanks Allen!
Date published: 2021-04-09
Rated 2 out of 5 by from not as good as last year This year's TurboTax was not stellar. I got caught in a loop and TurboTax kept asking me the same questions over and over and over and over and over. Jeez!!! Work on the program logic, folks!
Date published: 2021-04-09
Rated 5 out of 5 by from Works for online sellers TurboTax Online enabled me to do my own business taxes. I tried both H&R Block and TaxAct (which I used previously) but the TurboTax is in another league. I'm really cheap but TurboTax is worth every penny.
Date published: 2021-04-09
Rated 2 out of 5 by from TurboTax 2020 Product Is Archaic At Best There are no "help balloons" available and you get stuck between a Yes or No Answer.
Date published: 2021-04-09
Rated 5 out of 5 by from turbotax deluxe turbo tax is really easy to use. i have used turbo tax for the last 20 yrs
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3906