TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy and Thorough Used the "Live Assisted Deluxe" option and it was a breeze. Consulted a live expert three different times, and finished both federal and state in under 2 hours, included time spent looking for some paperwork for deductions.
Date published: 2023-04-08
Rated 2 out of 5 by from Had to pay twice I bought TT Deluxe through Amazon, the software provided a 1099-G form void of a line 1. I ended up having to buy TT Premier through TT and pay way too much. Ultimately because of lack of quality control, I ended up paying for 2 TT editions to do 1 return.
Date published: 2023-04-08
Rated 5 out of 5 by from Convenience + Safety Net TurboTax is very convenient and has many safety net type addons that make an anxious person like me A LOT less worried about doing my taxes. Also, having information populated with the push of one button instead of many is SO convenient.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tx SO easy to use and when you struggle, push for help.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is awesome! I was done with a simple tax return in under 15 minutes (federal and state). Thank you for saving time
Date published: 2023-04-08
Rated 2 out of 5 by from Good Technology; Horrible Politics Intuit spends millions in lobbying every year to make their product necessary so they can reap major profits. Plus One star for A+ political gamesmanship. Minus 3 stars for leeching off the American people. This year was super easy and I liked the updates to your interface. Plus one star.
Date published: 2023-04-08
Rated 3 out of 5 by from Upsell The online version of TurboTax forces you to use Premium versus Deluxe for Investments. The software version Deluxe covers investments. This is a joke and forced upsell by Intuit. Using the online version will cost you ~ 3X the cost of using software
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is easy! We have used Turbo Tax for several years. My old computer, where my Turbo Tax files were located, got destroyed so I had to enter all of our personal info, but it was simple and i was guided well. Everything in this program is very simple to follow. I will continue to use this software.
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax is too expensive The fees are just way too expensive, there should be a sliding scale for people who are barely getting a return. Unfortunately, there are limited options for filing taxes on your own, but I'd probably be better off getting someone to prepare them when I'm paying close to $200 anyway.
Date published: 2023-04-08
Rated 5 out of 5 by from Tax Review Easy to work through no problems fast and efficient ,
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3906
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Thorough Used the "Live Assisted Deluxe" option and it was a breeze. Consulted a live expert three different times, and finished both federal and state in under 2 hours, included time spent looking for some paperwork for deductions.
Date published: 2023-04-08
Rated 2 out of 5 by from Had to pay twice I bought TT Deluxe through Amazon, the software provided a 1099-G form void of a line 1. I ended up having to buy TT Premier through TT and pay way too much. Ultimately because of lack of quality control, I ended up paying for 2 TT editions to do 1 return.
Date published: 2023-04-08
Rated 5 out of 5 by from Convenience + Safety Net TurboTax is very convenient and has many safety net type addons that make an anxious person like me A LOT less worried about doing my taxes. Also, having information populated with the push of one button instead of many is SO convenient.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tx SO easy to use and when you struggle, push for help.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is awesome! I was done with a simple tax return in under 15 minutes (federal and state). Thank you for saving time
Date published: 2023-04-08
Rated 2 out of 5 by from Good Technology; Horrible Politics Intuit spends millions in lobbying every year to make their product necessary so they can reap major profits. Plus One star for A+ political gamesmanship. Minus 3 stars for leeching off the American people. This year was super easy and I liked the updates to your interface. Plus one star.
Date published: 2023-04-08
Rated 3 out of 5 by from Upsell The online version of TurboTax forces you to use Premium versus Deluxe for Investments. The software version Deluxe covers investments. This is a joke and forced upsell by Intuit. Using the online version will cost you ~ 3X the cost of using software
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is easy! We have used Turbo Tax for several years. My old computer, where my Turbo Tax files were located, got destroyed so I had to enter all of our personal info, but it was simple and i was guided well. Everything in this program is very simple to follow. I will continue to use this software.
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax is too expensive The fees are just way too expensive, there should be a sliding scale for people who are barely getting a return. Unfortunately, there are limited options for filing taxes on your own, but I'd probably be better off getting someone to prepare them when I'm paying close to $200 anyway.
Date published: 2023-04-08
Rated 5 out of 5 by from Tax Review Easy to work through no problems fast and efficient ,
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3906