TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very happy with Turbo Tax. Many improvements Did not engage with anyone. Did not feel it was necessary. Have used Turbo Tax for years.
Date published: 2021-04-11
Rated 5 out of 5 by from Makes filing much easier My experience overall was great. There are three issues I have. Farm Rental income via 1099-MISC is very strange and you have to be careful not to be overbilled. I wish it was a bit cleaner while inputting the 1099 automatically. Backing out a block of information seems difficulting, but that could have been related to the weirdness of farm rental income. It completes about the federal ID of companies, but it does the import, so why not fix it on import. (spaces in IDs from the W-2's) I really love the imports, saves a ton of time.
Date published: 2021-04-11
Rated 4 out of 5 by from very helpful It was very helpful, although it was not free as was advertised!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is Awsome Easy to use and understand. You did everything for me.
Date published: 2021-04-11
Rated 5 out of 5 by from TURBO TAX IS A GREAT TOOL TO DO YOUR TAXES GREAT TOOL TO DO YOUR TAXES, VERY EASY AND USER FRENDLY
Date published: 2021-04-11
Rated 5 out of 5 by from An old man's best friend. Been using Turbotax for 2 decades. It is almost impossible to picture me trying to find and transcribe all of that numeric information from the financial institutions without the simple download feature that is available.
Date published: 2021-04-11
Rated 1 out of 5 by from Never again I have used this software for years, but after this last experience NEVER again TT LOST my 2019 info (which I have printed out FROM THEM in front of me) NO way to reach a customer support rep for assistance. COMPLETE garage. NEVER again. DO NOT RECH OUT TO ME
Date published: 2021-04-11
Rated 5 out of 5 by from So helpful and efficient Makes it so easy to file my taxes! SO handy thanks!
Date published: 2021-04-11
Rated 5 out of 5 by from great Was told turbo tax sucked so I tried using H&R block. After comparing both H&R block and TurboTax my return was the same for both, although TurboTax seemed more user friendly. Also, both require you to upgrade if you went with the free version in order for you to file it conveniently and properly. Because I'm in the military, TurboTax gave a discount on the package I picked as well as my State taxes. I didn't have to pay for anything on a price that should have been around $100, something I would have to pay for if I had gone with H&R block. Keep doing good TurboTax.
Date published: 2021-04-11
Rated 2 out of 5 by from Turbo tax not as good as before Really didn't like efforts to sell add-ons each time you sign in. State form numbers (for 1099R) were incorrect, leading to problems completing CT State taxes. Not as helpful or intuitive as it has been in past years. Entering data on some pages is clunky. Hiccups in downloads/connections can give you agita. First transfer of info from brokerage went through, then disappeared and had to be re-done. Quite annoying.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3905
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very happy with Turbo Tax. Many improvements Did not engage with anyone. Did not feel it was necessary. Have used Turbo Tax for years.
Date published: 2021-04-11
Rated 5 out of 5 by from Makes filing much easier My experience overall was great. There are three issues I have. Farm Rental income via 1099-MISC is very strange and you have to be careful not to be overbilled. I wish it was a bit cleaner while inputting the 1099 automatically. Backing out a block of information seems difficulting, but that could have been related to the weirdness of farm rental income. It completes about the federal ID of companies, but it does the import, so why not fix it on import. (spaces in IDs from the W-2's) I really love the imports, saves a ton of time.
Date published: 2021-04-11
Rated 4 out of 5 by from very helpful It was very helpful, although it was not free as was advertised!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is Awsome Easy to use and understand. You did everything for me.
Date published: 2021-04-11
Rated 5 out of 5 by from TURBO TAX IS A GREAT TOOL TO DO YOUR TAXES GREAT TOOL TO DO YOUR TAXES, VERY EASY AND USER FRENDLY
Date published: 2021-04-11
Rated 5 out of 5 by from An old man's best friend. Been using Turbotax for 2 decades. It is almost impossible to picture me trying to find and transcribe all of that numeric information from the financial institutions without the simple download feature that is available.
Date published: 2021-04-11
Rated 1 out of 5 by from Never again I have used this software for years, but after this last experience NEVER again TT LOST my 2019 info (which I have printed out FROM THEM in front of me) NO way to reach a customer support rep for assistance. COMPLETE garage. NEVER again. DO NOT RECH OUT TO ME
Date published: 2021-04-11
Rated 5 out of 5 by from So helpful and efficient Makes it so easy to file my taxes! SO handy thanks!
Date published: 2021-04-11
Rated 5 out of 5 by from great Was told turbo tax sucked so I tried using H&R block. After comparing both H&R block and TurboTax my return was the same for both, although TurboTax seemed more user friendly. Also, both require you to upgrade if you went with the free version in order for you to file it conveniently and properly. Because I'm in the military, TurboTax gave a discount on the package I picked as well as my State taxes. I didn't have to pay for anything on a price that should have been around $100, something I would have to pay for if I had gone with H&R block. Keep doing good TurboTax.
Date published: 2021-04-11
Rated 2 out of 5 by from Turbo tax not as good as before Really didn't like efforts to sell add-ons each time you sign in. State form numbers (for 1099R) were incorrect, leading to problems completing CT State taxes. Not as helpful or intuitive as it has been in past years. Entering data on some pages is clunky. Hiccups in downloads/connections can give you agita. First transfer of info from brokerage went through, then disappeared and had to be re-done. Quite annoying.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3905