TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is easy and fast to use The easiest and most accurate way to do taxes took me under 45 min and got a hefty refund. I have multiple kids and investments to include too. Highly recommend.
Date published: 2023-04-08
Rated 2 out of 5 by from WAY OVER PRICED FOR A SIMPLE RETURN! WAY OVER PRICED FOR A SIMPLE RETURN WITH DEPENDENTS WITH NOTHING BUT STANDARD DEDUCTIONS. I've been using TurboTax since 2016 and it has steadily gotten more expensive. $59 Turbo Tax charge to file a simple tax return of $89 with other than an additional Form Schedule 8812 (Credit for Qualifying Dependent Children) and a Schedule 1 ((Additional Income and Adjustments To Income)(if you received any sort of unemployment Benefits for the year). And during the whole process of doing the taxes, Turbo Tax keeps urging you to upgrade to their higher priced services. This will be the last time I us your service! I guess the only way you qualify for the free version is if you are single with no dependents and meet the national poverty level.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is very user friendly! TurboTax Live was a great experience. The two wonderful women I had helping me really knew their stuff. 10/10 would use again and recommend!
Date published: 2023-04-08
Rated 5 out of 5 by from Very Handy but tedious I have used TurboTax since it began. Great convenience. But the constant upsell is a pain.
Date published: 2023-04-08
Rated 4 out of 5 by from fine it was fine as long as I don't get audited, plus i cant stand filing taxes
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax Awesome. Excellent work. great website and it took very less time for me file my tax's.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent experience Super easy and user friendly. Excellent web interface.
Date published: 2023-04-08
Rated 1 out of 5 by from Time consuming glitches We have used this product for 6+ years. This is the second tax season that I have experienced trouble with Turbotax not letting me enter information I know was needed to accurately complete my returns. To resolve this year, I had to delete multiple entries and start over - it simply would not show you the add/edit screens. It also said we did not qualify for a tax credit I know we did until I deleted items and started over. Essentially, be very, very careful if you are unsure what your return should look like. It would likely be a good idea to completely exit and click through every single items again prior to filing to get it to perform checks properly.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is very easy and helpful! Turbo is so easy to use and really helps file uncommon events
Date published: 2023-04-08
Rated 2 out of 5 by from Expensive, Deceptive Easy to use but deceptively presents you with high fees. Not using again.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and fast to use The easiest and most accurate way to do taxes took me under 45 min and got a hefty refund. I have multiple kids and investments to include too. Highly recommend.
Date published: 2023-04-08
Rated 2 out of 5 by from WAY OVER PRICED FOR A SIMPLE RETURN! WAY OVER PRICED FOR A SIMPLE RETURN WITH DEPENDENTS WITH NOTHING BUT STANDARD DEDUCTIONS. I've been using TurboTax since 2016 and it has steadily gotten more expensive. $59 Turbo Tax charge to file a simple tax return of $89 with other than an additional Form Schedule 8812 (Credit for Qualifying Dependent Children) and a Schedule 1 ((Additional Income and Adjustments To Income)(if you received any sort of unemployment Benefits for the year). And during the whole process of doing the taxes, Turbo Tax keeps urging you to upgrade to their higher priced services. This will be the last time I us your service! I guess the only way you qualify for the free version is if you are single with no dependents and meet the national poverty level.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is very user friendly! TurboTax Live was a great experience. The two wonderful women I had helping me really knew their stuff. 10/10 would use again and recommend!
Date published: 2023-04-08
Rated 5 out of 5 by from Very Handy but tedious I have used TurboTax since it began. Great convenience. But the constant upsell is a pain.
Date published: 2023-04-08
Rated 4 out of 5 by from fine it was fine as long as I don't get audited, plus i cant stand filing taxes
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax Awesome. Excellent work. great website and it took very less time for me file my tax's.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent experience Super easy and user friendly. Excellent web interface.
Date published: 2023-04-08
Rated 1 out of 5 by from Time consuming glitches We have used this product for 6+ years. This is the second tax season that I have experienced trouble with Turbotax not letting me enter information I know was needed to accurately complete my returns. To resolve this year, I had to delete multiple entries and start over - it simply would not show you the add/edit screens. It also said we did not qualify for a tax credit I know we did until I deleted items and started over. Essentially, be very, very careful if you are unsure what your return should look like. It would likely be a good idea to completely exit and click through every single items again prior to filing to get it to perform checks properly.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is very easy and helpful! Turbo is so easy to use and really helps file uncommon events
Date published: 2023-04-08
Rated 2 out of 5 by from Expensive, Deceptive Easy to use but deceptively presents you with high fees. Not using again.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3903