TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I love using Turbo Tax. Help is always there. Turbo Tax and all of the on line help available makes filing taxes simple. The professionals are very courteous and knowledgeable,
Date published: 2021-05-18
Rated 1 out of 5 by from Dissapointed I had trouble understanding why my e-file was rejected - they kept asking for my spouse's AGI from last year - turn out it was the same as mine - since we filed jointly. I had to find that out on Google. The "tax expert" knew less than I did. $175 later.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo tax is a little confusing It's easy to use but if you have to go back and double check something it doesn't always save your information.
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax is okay It is okay to file your taxes but it is definitely not easy. First of all, it has lots of bugs - e.g. if you answer something incorrectly, it creates hidden values in forms and you cannot delete them unless you delete the whole form and reenter the data. Second, entering 1099-B if it cannot be imported is excruciating. What about a spreadsheet-like editor for sales? Or import CSV? Finally, some fields cannot add supporting details - e.g. property taxes paid.
Date published: 2021-05-18
Rated 3 out of 5 by from Ok Ok just ok not impressed ok just ok not impressed sorry
Date published: 2021-05-18
Rated 5 out of 5 by from very helpful, especially the tax experts I could complete almost all of the forms but I was stuck on one or two issues. The tax experts were indispensable to me, helping me understand complex issues easily, and step by step.
Date published: 2021-05-18
Rated 5 out of 5 by from Quick and easy filing Went well, but did have a little difficulty getting the pages to come up/it was a little problem with this particular product. Prior years (which have been several) we always easy to maneuver but this year was more difficult. I fought with the program going to fax rather than print, difficulty with the pages, etc. After working for over 2 hours on just trying to get this filed, it finally worked.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is a very good product. Turbo Tax is a very user friendly software package. I have been using it for about 7 years.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was Great It was great my 1st time. The learn more were helpful
Date published: 2021-05-18
Rated 4 out of 5 by from good! Easy to use; self explanatory; reasonably priced; free e-filing is helpful.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 391
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love using Turbo Tax. Help is always there. Turbo Tax and all of the on line help available makes filing taxes simple. The professionals are very courteous and knowledgeable,
Date published: 2021-05-18
Rated 1 out of 5 by from Dissapointed I had trouble understanding why my e-file was rejected - they kept asking for my spouse's AGI from last year - turn out it was the same as mine - since we filed jointly. I had to find that out on Google. The "tax expert" knew less than I did. $175 later.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo tax is a little confusing It's easy to use but if you have to go back and double check something it doesn't always save your information.
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax is okay It is okay to file your taxes but it is definitely not easy. First of all, it has lots of bugs - e.g. if you answer something incorrectly, it creates hidden values in forms and you cannot delete them unless you delete the whole form and reenter the data. Second, entering 1099-B if it cannot be imported is excruciating. What about a spreadsheet-like editor for sales? Or import CSV? Finally, some fields cannot add supporting details - e.g. property taxes paid.
Date published: 2021-05-18
Rated 3 out of 5 by from Ok Ok just ok not impressed ok just ok not impressed sorry
Date published: 2021-05-18
Rated 5 out of 5 by from very helpful, especially the tax experts I could complete almost all of the forms but I was stuck on one or two issues. The tax experts were indispensable to me, helping me understand complex issues easily, and step by step.
Date published: 2021-05-18
Rated 5 out of 5 by from Quick and easy filing Went well, but did have a little difficulty getting the pages to come up/it was a little problem with this particular product. Prior years (which have been several) we always easy to maneuver but this year was more difficult. I fought with the program going to fax rather than print, difficulty with the pages, etc. After working for over 2 hours on just trying to get this filed, it finally worked.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is a very good product. Turbo Tax is a very user friendly software package. I have been using it for about 7 years.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was Great It was great my 1st time. The learn more were helpful
Date published: 2021-05-18
Rated 4 out of 5 by from good! Easy to use; self explanatory; reasonably priced; free e-filing is helpful.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 391