TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Love TurboTax! I have been using TurboTax for over 18 years and it has always been so easy to use. Every year it gets better and better. I have rentals and it is so easy to enter and keep track of everything.
Date published: 2021-06-08
Rated 5 out of 5 by from The Live Help was very helpful! I made several calls to TurboTax Live Help this year (I think 3 calls), with some "new" things for me and I wanted to be sure I was reporting correctly.
Date published: 2021-06-08
Rated 4 out of 5 by from TurboTax does the job well Easy Step is thorough in leading you through all the lines and boxes on the forms that you have received with your personal tax information and enters your data properly in the tax forms that you file. Forms mode is an option that you can use to update a couple of lines of information that is not handled well in Easy Step. My main problem is with Intuit's architecture of TurboTax for MacOS that causes Intuit to require that you update the release of MacOS you are using every year because the implementation of the form and Easy Step drivers is tied too closely with new features in the MacOS releases. In the ideal state, the TurboTax application would be written so that the internal drivers for the forms and Easy Step prompt and fill mechanisms would be completely independent of the new features of the MacOS releases. I still run Microsoft Office applications Word and Excel versions from 2011 on an old Mac Mini from 2010 under MacOS 10.13.6 very successfully. This shows that applications can be written with durability that lasts for a decade of upgrades.
Date published: 2021-06-07
Rated 5 out of 5 by from Extremely Helpful I had some questions about differences in my return after life events and TurboTax had my back the whole way.
Date published: 2021-06-07
Rated 4 out of 5 by from Turbo tax is very helpful Katherine was very helpful and straight up with how I should go about filing my return
Date published: 2021-06-07
Rated 5 out of 5 by from fast Great product and very easy to navigate and all needed questions were answered in a very timely manner. i would recommend Turbo Tax to anyone.
Date published: 2021-06-07
Rated 5 out of 5 by from First time using ... was very user friendly First time using ... so far great! Both business and personal
Date published: 2021-06-07
Rated 5 out of 5 by from CONSISTENT QUALITY I HAVE USED TURBOTAX FROM YEAR 1, AND HAVE NEVER BEEN DISAPPOINTED.
Date published: 2021-06-07
Rated 5 out of 5 by from Very Helpful - Best Tax Filing Experience Last year we filed with another provider and it was a nightmare. Late fees, forms missing...this year we came back to Turbo Tax and we won't leave. We had to go live this year to ask questions and your team was amazing - Angelica thank you!
Date published: 2021-06-07
Rated 4 out of 5 by from use the free service Be sure before you pay for this service. I tried and failed to cancel the deluxe service, so be sure before you click.
Date published: 2021-06-07
All TurboTax® Offerings Reviews - Page 391
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax! I have been using TurboTax for over 18 years and it has always been so easy to use. Every year it gets better and better. I have rentals and it is so easy to enter and keep track of everything.
Date published: 2021-06-08
Rated 5 out of 5 by from The Live Help was very helpful! I made several calls to TurboTax Live Help this year (I think 3 calls), with some "new" things for me and I wanted to be sure I was reporting correctly.
Date published: 2021-06-08
Rated 4 out of 5 by from TurboTax does the job well Easy Step is thorough in leading you through all the lines and boxes on the forms that you have received with your personal tax information and enters your data properly in the tax forms that you file. Forms mode is an option that you can use to update a couple of lines of information that is not handled well in Easy Step. My main problem is with Intuit's architecture of TurboTax for MacOS that causes Intuit to require that you update the release of MacOS you are using every year because the implementation of the form and Easy Step drivers is tied too closely with new features in the MacOS releases. In the ideal state, the TurboTax application would be written so that the internal drivers for the forms and Easy Step prompt and fill mechanisms would be completely independent of the new features of the MacOS releases. I still run Microsoft Office applications Word and Excel versions from 2011 on an old Mac Mini from 2010 under MacOS 10.13.6 very successfully. This shows that applications can be written with durability that lasts for a decade of upgrades.
Date published: 2021-06-07
Rated 5 out of 5 by from Extremely Helpful I had some questions about differences in my return after life events and TurboTax had my back the whole way.
Date published: 2021-06-07
Rated 4 out of 5 by from Turbo tax is very helpful Katherine was very helpful and straight up with how I should go about filing my return
Date published: 2021-06-07
Rated 5 out of 5 by from fast Great product and very easy to navigate and all needed questions were answered in a very timely manner. i would recommend Turbo Tax to anyone.
Date published: 2021-06-07
Rated 5 out of 5 by from First time using ... was very user friendly First time using ... so far great! Both business and personal
Date published: 2021-06-07
Rated 5 out of 5 by from CONSISTENT QUALITY I HAVE USED TURBOTAX FROM YEAR 1, AND HAVE NEVER BEEN DISAPPOINTED.
Date published: 2021-06-07
Rated 5 out of 5 by from Very Helpful - Best Tax Filing Experience Last year we filed with another provider and it was a nightmare. Late fees, forms missing...this year we came back to Turbo Tax and we won't leave. We had to go live this year to ask questions and your team was amazing - Angelica thank you!
Date published: 2021-06-07
Rated 4 out of 5 by from use the free service Be sure before you pay for this service. I tried and failed to cancel the deluxe service, so be sure before you click.
Date published: 2021-06-07
All TurboTax® Offerings Reviews - Page 391