TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281593 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very thorough and easy Helpful and easy, but required access to some forms I did not have.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo is Awesp,e The representative that help me was exceptional. She was patient and helped guide me through this process.
Date published: 2021-10-15
Rated 5 out of 5 by from turbo tax is awesome did great job directing me though doing my income taxes
Date published: 2021-10-15
Rated 3 out of 5 by from Product may have issue, expert is helpful TT keeps ignoring mortgage interest, forces me to take standard deduction, took hours trying to solve the problem; Issue solved only after phone call to an expert, who uses the forms display mode to figure out the problem. The expert is really skilled and helpful.
Date published: 2021-10-15
Rated 5 out of 5 by from awesome great stuff follows very logically aaaaaaaaaaaaaaaater
Date published: 2021-10-15
Rated 5 out of 5 by from Love TurboTax I enjoy the easy to follow steps employed to complete my returns.
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo tax is a good product, with few exceptions The limit on the number of uses of a hard disk has cost me money. I bought a CD and put it on my computer to do multiple family extensions. Then....months later, came back to do the returns and the software said I needed the Key again. I couldn't get the system to work, so I called and the customer service rep couldn't either and then proceeded to use all my available Keys. The rep suggested I PAY FOR TURBO TAX AGAIN! I was furious and had to actually plead my case to get another download on my machine. But.....I wanted to put it on another computer in the living room and couldnt do it. I am very frustrated.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is great! Great first time experience. Able to get answers to my questions by live chat. Easy to follow instructions in general.
Date published: 2021-10-15
Rated 5 out of 5 by from Great tool to file your returns System works well and is very helpful along the way
Date published: 2021-10-15
Rated 5 out of 5 by from Use this every year Every year this product improves and with its integration of all of the intuit products it makes taxes so much easier.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 40
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very thorough and easy Helpful and easy, but required access to some forms I did not have.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo is Awesp,e The representative that help me was exceptional. She was patient and helped guide me through this process.
Date published: 2021-10-15
Rated 5 out of 5 by from turbo tax is awesome did great job directing me though doing my income taxes
Date published: 2021-10-15
Rated 3 out of 5 by from Product may have issue, expert is helpful TT keeps ignoring mortgage interest, forces me to take standard deduction, took hours trying to solve the problem; Issue solved only after phone call to an expert, who uses the forms display mode to figure out the problem. The expert is really skilled and helpful.
Date published: 2021-10-15
Rated 5 out of 5 by from awesome great stuff follows very logically aaaaaaaaaaaaaaaater
Date published: 2021-10-15
Rated 5 out of 5 by from Love TurboTax I enjoy the easy to follow steps employed to complete my returns.
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo tax is a good product, with few exceptions The limit on the number of uses of a hard disk has cost me money. I bought a CD and put it on my computer to do multiple family extensions. Then....months later, came back to do the returns and the software said I needed the Key again. I couldn't get the system to work, so I called and the customer service rep couldn't either and then proceeded to use all my available Keys. The rep suggested I PAY FOR TURBO TAX AGAIN! I was furious and had to actually plead my case to get another download on my machine. But.....I wanted to put it on another computer in the living room and couldnt do it. I am very frustrated.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is great! Great first time experience. Able to get answers to my questions by live chat. Easy to follow instructions in general.
Date published: 2021-10-15
Rated 5 out of 5 by from Great tool to file your returns System works well and is very helpful along the way
Date published: 2021-10-15
Rated 5 out of 5 by from Use this every year Every year this product improves and with its integration of all of the intuit products it makes taxes so much easier.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 40