TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Ease of use for first timer Pleased with the ease of using Turbo Tax. I am a first time filer and a college student.
Date published: 2021-04-08
Rated 5 out of 5 by from It was easy to follow. It is easy to follow and was a good experience. Every one should try Turbo Tax.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax Pretty easy to follow. Will continue to use this tool.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is an Easy process This made filling my taxes super easy to do. Gives you a lot of information and help along the way to make the process a lot easier and less of a challenge to do.
Date published: 2021-04-08
Rated 5 out of 5 by from turbotax is awesome my experience was perfect I really recommend it. They help me to complete my tax return
Date published: 2021-04-08
Rated 5 out of 5 by from Great Program I've been using it for years, entirely happy. I recommend it.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Works for Free Easy. Intuitive. Quick. Have used Turbo Tax for years - but this version is even easier & more helpful without wasting my time. I had a couple of new things (additional job & CCP Virus Shutdown implications, Unemployment, Stimulus Checks, etc.), yet Turbo Tax has streamlined it so that doing my taxes was actually simpler & faster to complete than last year's!
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is easy I was pretty nervous about doing this, but it turned out I got it done in less than 24 hours. The only hiccups were installing the updates. That part was frustrating because I only have wi-fi not landline. That made it time out before downloaded. What finally made it work was the oddest thing. I hit "Cancel" when it said it needed to do it; then it must have reset something, because it downloaded fine then. ????
Date published: 2021-04-08
Rated 2 out of 5 by from Very disappointed in the added fees I have used TurboTax every year for nearly 4 and was very displeased with this years. Not only were there several hidden fees that weren't abruptly stated, I do not feel confident that my taxes were done all correctly. After making me have to use their 60$ Deluxe version, they then charged me 50$ for filing a state return at all, and then tried to charge another 40$ for having their fees come out of my refund. When I then used my card, I saw the "fees" that were never disclosed in the process of filing were 114$. From having gone to nearly free to file with them, I definitely will not be reusing this service for next year.
Date published: 2021-04-08
Rated 3 out of 5 by from Turbo tax is not so great Turbo tax is much more confusing then last year. Got disconected when complaining that Premier was $140 at the start and I was charged $170 at the end..
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3896
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Ease of use for first timer Pleased with the ease of using Turbo Tax. I am a first time filer and a college student.
Date published: 2021-04-08
Rated 5 out of 5 by from It was easy to follow. It is easy to follow and was a good experience. Every one should try Turbo Tax.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax Pretty easy to follow. Will continue to use this tool.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is an Easy process This made filling my taxes super easy to do. Gives you a lot of information and help along the way to make the process a lot easier and less of a challenge to do.
Date published: 2021-04-08
Rated 5 out of 5 by from turbotax is awesome my experience was perfect I really recommend it. They help me to complete my tax return
Date published: 2021-04-08
Rated 5 out of 5 by from Great Program I've been using it for years, entirely happy. I recommend it.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Works for Free Easy. Intuitive. Quick. Have used Turbo Tax for years - but this version is even easier & more helpful without wasting my time. I had a couple of new things (additional job & CCP Virus Shutdown implications, Unemployment, Stimulus Checks, etc.), yet Turbo Tax has streamlined it so that doing my taxes was actually simpler & faster to complete than last year's!
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is easy I was pretty nervous about doing this, but it turned out I got it done in less than 24 hours. The only hiccups were installing the updates. That part was frustrating because I only have wi-fi not landline. That made it time out before downloaded. What finally made it work was the oddest thing. I hit "Cancel" when it said it needed to do it; then it must have reset something, because it downloaded fine then. ????
Date published: 2021-04-08
Rated 2 out of 5 by from Very disappointed in the added fees I have used TurboTax every year for nearly 4 and was very displeased with this years. Not only were there several hidden fees that weren't abruptly stated, I do not feel confident that my taxes were done all correctly. After making me have to use their 60$ Deluxe version, they then charged me 50$ for filing a state return at all, and then tried to charge another 40$ for having their fees come out of my refund. When I then used my card, I saw the "fees" that were never disclosed in the process of filing were 114$. From having gone to nearly free to file with them, I definitely will not be reusing this service for next year.
Date published: 2021-04-08
Rated 3 out of 5 by from Turbo tax is not so great Turbo tax is much more confusing then last year. Got disconected when complaining that Premier was $140 at the start and I was charged $170 at the end..
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3896