TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great product....been using for years! Easy to navigate. Great help function. Ideal for carryforward balances to ensuing years
Date published: 2023-04-08
Rated 5 out of 5 by from I love it! We love the software. It is so easy to navigate it. I recommend it 100%.
Date published: 2023-04-08
Rated 3 out of 5 by from Not sure if I'll continue using Turbo Tax was a great product to use the first few years that I was filing my own income taxes. However, this year, we had a few slightly rare situations, and I think it genuinely might have been easier to just fill out my own paperwork, and add in additional forms as needed - sometimes Turbo Tax wouldn't take me to the forms that I needed, and the Live Expert was only somewhat helpful. Since I still had to do some Googling outside of Turbo Tax and got as many answers that way, I'm considering just doing taxes manually myself next year by printing forms off the IRS website.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is very good and helpful.. I did have help twice with my return and Both the Ladies were very nice and Helpful with all of my questions..
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Super friendly! A lot easier to navigate the program this time, it is not complicated to follow the questions & directions. A trouble free software for me this year!
Date published: 2023-04-08
Rated 3 out of 5 by from Cost of Using Turbo Tax I have liked using Turbo Tax, but the primary reason is the cost vs using a CPA. However, the cost of using Turbo Tax is getting to the point where I may have to explore other options. Other than that, the service is good.
Date published: 2023-04-08
Rated 5 out of 5 by from I😘Love😘TURBOTAX😘 I have used TurboTax since before it was TurboTax..Wouldn’t;t use anything else
Date published: 2023-04-08
Rated 5 out of 5 by from Awesome Easy to use! easy to review and easy to file! Transferred easily the info from last year saving me keystrokes
Date published: 2023-04-08
Rated 5 out of 5 by from Glad I bought it in the box this year! Last year tried the online version as was horribly disappointed! It was more expensive, harder to use, and couldn't import last year's data. This year I went back to the tried-and-true, buying the boxed version, which then let me download the program, so still no need to dig out the CDROM reader. This version was as easy to use as it's always has been, and didn't keep nagging me to by a more advanced version to do something I expected it it to due. I am back to being a happy 25 year user of TT!
Date published: 2023-04-08
Rated 5 out of 5 by from Best app for Tax Return Extremely easy, and every year, Turbo Tax try to simplify the process, they have great people behind to help when you need support, is my 5th. year using Turbo Tax and will continue using, there is no better than Turbo Tax.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3896
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product....been using for years! Easy to navigate. Great help function. Ideal for carryforward balances to ensuing years
Date published: 2023-04-08
Rated 5 out of 5 by from I love it! We love the software. It is so easy to navigate it. I recommend it 100%.
Date published: 2023-04-08
Rated 3 out of 5 by from Not sure if I'll continue using Turbo Tax was a great product to use the first few years that I was filing my own income taxes. However, this year, we had a few slightly rare situations, and I think it genuinely might have been easier to just fill out my own paperwork, and add in additional forms as needed - sometimes Turbo Tax wouldn't take me to the forms that I needed, and the Live Expert was only somewhat helpful. Since I still had to do some Googling outside of Turbo Tax and got as many answers that way, I'm considering just doing taxes manually myself next year by printing forms off the IRS website.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is very good and helpful.. I did have help twice with my return and Both the Ladies were very nice and Helpful with all of my questions..
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Super friendly! A lot easier to navigate the program this time, it is not complicated to follow the questions & directions. A trouble free software for me this year!
Date published: 2023-04-08
Rated 3 out of 5 by from Cost of Using Turbo Tax I have liked using Turbo Tax, but the primary reason is the cost vs using a CPA. However, the cost of using Turbo Tax is getting to the point where I may have to explore other options. Other than that, the service is good.
Date published: 2023-04-08
Rated 5 out of 5 by from I😘Love😘TURBOTAX😘 I have used TurboTax since before it was TurboTax..Wouldn’t;t use anything else
Date published: 2023-04-08
Rated 5 out of 5 by from Awesome Easy to use! easy to review and easy to file! Transferred easily the info from last year saving me keystrokes
Date published: 2023-04-08
Rated 5 out of 5 by from Glad I bought it in the box this year! Last year tried the online version as was horribly disappointed! It was more expensive, harder to use, and couldn't import last year's data. This year I went back to the tried-and-true, buying the boxed version, which then let me download the program, so still no need to dig out the CDROM reader. This version was as easy to use as it's always has been, and didn't keep nagging me to by a more advanced version to do something I expected it it to due. I am back to being a happy 25 year user of TT!
Date published: 2023-04-08
Rated 5 out of 5 by from Best app for Tax Return Extremely easy, and every year, Turbo Tax try to simplify the process, they have great people behind to help when you need support, is my 5th. year using Turbo Tax and will continue using, there is no better than Turbo Tax.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3896