TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to follow and very helpful by being walk through everything
Date published: 2022-03-24
Rated 4 out of 5 by from Needs more explanations during process Same issues as last year :( I realize that "tax jargon" can be confusing BUT when explaining taxes for the next year, compiled with current tax year, I would LOVE to see too many words to define procedure than have to click the "yes" button AND the "no" button just to find out what my answer is supposed to be!
Date published: 2022-03-24
Rated 4 out of 5 by from Good Product and Service The product is easy to use and straight forward with most of its questions. It would be nice if the interface of the desktop version were updated to be more user friendly. It would also be nice if there was more information on why certain questions asked, and clear defined certain tax terms to prevent confusion. Finally, I had called customer support and they were very helpful, I give the customer service 5 stars by itself.
Date published: 2022-03-24
Rated 1 out of 5 by from TurboTax used to be amazing turbotax has always helped me with my returns, aand every year that I filed I always used their paid option as a back up... but being able to file for free was such a blessing, that they have taken away now. my tax return for this year was a little under 400... and turbotax charged me 150 just to file online.... they took over a third of my return, not because I asked them too!! but because they decided to remove their free option. i'd rather just go to h&r block at this point.
Date published: 2022-03-24
Rated 4 out of 5 by from Still good after years Easy and accurate. Didn't get prompted for a capital loss carryover this year though and had to go hunt it down. Otherwise, find
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is awesome! Very user friendly and easy to use. Great product. I use it every year!
Date published: 2022-03-24
Rated 4 out of 5 by from Have used Turbo Tax for years I like Turbo Tax, always easy to find and purchase before tax season gets into full swing. Sometimes, I need better definition of terms when I click on the link for more information. It works for me and I plan to continue using it.
Date published: 2022-03-24
Rated 4 out of 5 by from Awesome It was very explanatory And Easy also the efile is great
Date published: 2022-03-24
Rated 4 out of 5 by from Turbotax is still great, but as good as before. There were a few times when I had to go to the forms to fill in the data because the step by step couldn't do it.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo is great I was very easy and understanding. And if I had an issue I there was help provided.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to follow and very helpful by being walk through everything
Date published: 2022-03-24
Rated 4 out of 5 by from Needs more explanations during process Same issues as last year :( I realize that "tax jargon" can be confusing BUT when explaining taxes for the next year, compiled with current tax year, I would LOVE to see too many words to define procedure than have to click the "yes" button AND the "no" button just to find out what my answer is supposed to be!
Date published: 2022-03-24
Rated 4 out of 5 by from Good Product and Service The product is easy to use and straight forward with most of its questions. It would be nice if the interface of the desktop version were updated to be more user friendly. It would also be nice if there was more information on why certain questions asked, and clear defined certain tax terms to prevent confusion. Finally, I had called customer support and they were very helpful, I give the customer service 5 stars by itself.
Date published: 2022-03-24
Rated 1 out of 5 by from TurboTax used to be amazing turbotax has always helped me with my returns, aand every year that I filed I always used their paid option as a back up... but being able to file for free was such a blessing, that they have taken away now. my tax return for this year was a little under 400... and turbotax charged me 150 just to file online.... they took over a third of my return, not because I asked them too!! but because they decided to remove their free option. i'd rather just go to h&r block at this point.
Date published: 2022-03-24
Rated 4 out of 5 by from Still good after years Easy and accurate. Didn't get prompted for a capital loss carryover this year though and had to go hunt it down. Otherwise, find
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is awesome! Very user friendly and easy to use. Great product. I use it every year!
Date published: 2022-03-24
Rated 4 out of 5 by from Have used Turbo Tax for years I like Turbo Tax, always easy to find and purchase before tax season gets into full swing. Sometimes, I need better definition of terms when I click on the link for more information. It works for me and I plan to continue using it.
Date published: 2022-03-24
Rated 4 out of 5 by from Awesome It was very explanatory And Easy also the efile is great
Date published: 2022-03-24
Rated 4 out of 5 by from Turbotax is still great, but as good as before. There were a few times when I had to go to the forms to fill in the data because the step by step couldn't do it.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo is great I was very easy and understanding. And if I had an issue I there was help provided.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3886