TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Overpriced & I had to do my own tax research I had to call Turbotax because I saw that my Child Tax Credit was shorted by $1500! They also add random fees at the end, so I paid $170 while catching their mistake. The software is crappy.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is the greatest for newcomers! I had trouble understanding how to do my taxes and keep it simple for me just being a beginner. Turbo Tax is just what I needed. I am more excited to do my taxes quarterly now and especially now due to the help and assistance I reviewed here at Turbo Tax.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax makes it easy! Even though I had to restart because I accidentally chose the deluxe option, it was quick an easy to redo. Inuit turbo tax is great.
Date published: 2021-04-08
Rated 5 out of 5 by from awesome it was great I will hope to use them next year I hope so
Date published: 2021-04-08
Rated 3 out of 5 by from My Experience with Turbotax We did not take our RMDs this year, but will next year. I don't know how to print the blank vouchers for next year. I had rather make quarterly payments than have to pay it all at the end of next year. Why is it so hard to communicate with you? Don't you have live chat people who can help? also, why can't tax return be printed easily? I've had to get help last two years.
Date published: 2021-04-08
Rated 1 out of 5 by from Worst Experience in Years! I have used TurboTax for years, and this year was horrible. There were no options to change selections after the fact. I had to completely erase the file and start from scratch. Then, once everything was complete, it did not clearly indicate that there was an additional fee to e-file the state return. Frustrating and ridiculous, wasted two and a half hours navigating poorly designed software with bad communication windows. I will be looking for a better option for next year!
Date published: 2021-04-08
Rated 5 out of 5 by from Very easy to work with I have used TurboTax several times now and have felt that the system is well designed to make doing taxes easier for me. Great job.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax was okay I did everything myself. I never spoke with anyone and used the basic plan. I did not like all the fees apply at the end. I wish it would have been up front before I started. I did not want to start over on another site to file my taxes. It was very easy to fill in the blanks. Thanks for that Turbo Tax.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbotax is Easy Turbotax is so clear. Every step is easy to follow.
Date published: 2021-04-08
Rated 5 out of 5 by from easy I love that everything from prior years is in there and prompt you to make sure it is similar to the last year
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3885
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Overpriced & I had to do my own tax research I had to call Turbotax because I saw that my Child Tax Credit was shorted by $1500! They also add random fees at the end, so I paid $170 while catching their mistake. The software is crappy.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is the greatest for newcomers! I had trouble understanding how to do my taxes and keep it simple for me just being a beginner. Turbo Tax is just what I needed. I am more excited to do my taxes quarterly now and especially now due to the help and assistance I reviewed here at Turbo Tax.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax makes it easy! Even though I had to restart because I accidentally chose the deluxe option, it was quick an easy to redo. Inuit turbo tax is great.
Date published: 2021-04-08
Rated 5 out of 5 by from awesome it was great I will hope to use them next year I hope so
Date published: 2021-04-08
Rated 3 out of 5 by from My Experience with Turbotax We did not take our RMDs this year, but will next year. I don't know how to print the blank vouchers for next year. I had rather make quarterly payments than have to pay it all at the end of next year. Why is it so hard to communicate with you? Don't you have live chat people who can help? also, why can't tax return be printed easily? I've had to get help last two years.
Date published: 2021-04-08
Rated 1 out of 5 by from Worst Experience in Years! I have used TurboTax for years, and this year was horrible. There were no options to change selections after the fact. I had to completely erase the file and start from scratch. Then, once everything was complete, it did not clearly indicate that there was an additional fee to e-file the state return. Frustrating and ridiculous, wasted two and a half hours navigating poorly designed software with bad communication windows. I will be looking for a better option for next year!
Date published: 2021-04-08
Rated 5 out of 5 by from Very easy to work with I have used TurboTax several times now and have felt that the system is well designed to make doing taxes easier for me. Great job.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax was okay I did everything myself. I never spoke with anyone and used the basic plan. I did not like all the fees apply at the end. I wish it would have been up front before I started. I did not want to start over on another site to file my taxes. It was very easy to fill in the blanks. Thanks for that Turbo Tax.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbotax is Easy Turbotax is so clear. Every step is easy to follow.
Date published: 2021-04-08
Rated 5 out of 5 by from easy I love that everything from prior years is in there and prompt you to make sure it is similar to the last year
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3885