TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo tax is great Turbo tax made it very easy for me to do my own taxes from my home
Date published: 2021-04-11
Rated 2 out of 5 by from Unnecessarily Annoying I have been filling my taxes by hand for years. I switched to TurboTax this year because I had stocks, which are very tedious to file by hand. My mom had previously had good experiences with TurboTax, back when they used to sell their software on CDs. I found that the questions they asked did not match the descriptions I'm used to finding in the paper files and it was hard to know if I was selecting the right answer. The help boxes were almost never helpful. Plus, every few pages TurboTax was trying to sell me something extra and I was extremely surprised to learn my state return was not included in the price. TurboTax, needs to be more transparent about their pricing and stop continually asking you to buy more. I don't appreciate getting advertisements on my paid products. Probably going to do by hand again next year.
Date published: 2021-04-11
Rated 5 out of 5 by from Super simple I can't see why anyone pays a service to file their taxes. TurboTax makes it dead simple.
Date published: 2021-04-11
Rated 3 out of 5 by from 2020 They worked things fine, but when a consent form was to be signed for back up the consent button was not on the form. The program would not go forward or backwards, locked up. So not so great .
Date published: 2021-04-11
Rated 5 out of 5 by from lovin' it I've been filing with TurboTax for a while now. This year had the most hiccups. (hello, 2020). I Will continue using because it's so darn intuitive
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is a lifesaver!! Adding information was easy, it walked me through what was needed before I started.
Date published: 2021-04-11
Rated 5 out of 5 by from Easy This was easy to use. I would recommend to anyone.
Date published: 2021-04-11
Rated 3 out of 5 by from Somewhat complicated for computer non user It's form complcated,I though that I only have to change income only I
Date published: 2021-04-11
Rated 5 out of 5 by from EASY!! Easy to use and seems complete... I appreciate it being FREE!
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is Easy TurboTax is easy and explains each step simply. Makes filing taxes effortless.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3882
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great Turbo tax made it very easy for me to do my own taxes from my home
Date published: 2021-04-11
Rated 2 out of 5 by from Unnecessarily Annoying I have been filling my taxes by hand for years. I switched to TurboTax this year because I had stocks, which are very tedious to file by hand. My mom had previously had good experiences with TurboTax, back when they used to sell their software on CDs. I found that the questions they asked did not match the descriptions I'm used to finding in the paper files and it was hard to know if I was selecting the right answer. The help boxes were almost never helpful. Plus, every few pages TurboTax was trying to sell me something extra and I was extremely surprised to learn my state return was not included in the price. TurboTax, needs to be more transparent about their pricing and stop continually asking you to buy more. I don't appreciate getting advertisements on my paid products. Probably going to do by hand again next year.
Date published: 2021-04-11
Rated 5 out of 5 by from Super simple I can't see why anyone pays a service to file their taxes. TurboTax makes it dead simple.
Date published: 2021-04-11
Rated 3 out of 5 by from 2020 They worked things fine, but when a consent form was to be signed for back up the consent button was not on the form. The program would not go forward or backwards, locked up. So not so great .
Date published: 2021-04-11
Rated 5 out of 5 by from lovin' it I've been filing with TurboTax for a while now. This year had the most hiccups. (hello, 2020). I Will continue using because it's so darn intuitive
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is a lifesaver!! Adding information was easy, it walked me through what was needed before I started.
Date published: 2021-04-11
Rated 5 out of 5 by from Easy This was easy to use. I would recommend to anyone.
Date published: 2021-04-11
Rated 3 out of 5 by from Somewhat complicated for computer non user It's form complcated,I though that I only have to change income only I
Date published: 2021-04-11
Rated 5 out of 5 by from EASY!! Easy to use and seems complete... I appreciate it being FREE!
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is Easy TurboTax is easy and explains each step simply. Makes filing taxes effortless.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3882