TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Fairly easy to do even for Schedule C Took my time to review everything a very methodical process.
Date published: 2023-04-10
Rated 1 out of 5 by from AUTO SWITCHED TO PREMIUM It automatically switched to premium and I could not switch back. Finally after being on phone for 2 hours I got connected with a very helpful lady who helped me resolve that issue.
Date published: 2023-04-10
Rated 5 out of 5 by from great easy to use and simple formant been using for a few years
Date published: 2023-04-10
Rated 3 out of 5 by from very efficient, very expensive expensive, promised referral fees last year and didnt pay them all
Date published: 2023-04-10
Rated 5 out of 5 by from Experience with 2022 Taxes I love turbotax, it's extremely easy to use and you can be assured that if it matters, the software will ask you about it.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and reliable I have been using TurboTax for years. Count on it.
Date published: 2023-04-10
Rated 5 out of 5 by from TT Still The One! Ive been using Turbo Tax for at least forty years. Always the best/
Date published: 2023-04-10
Rated 1 out of 5 by from Tricking Military into paying I started accidentally in "LIVE", I had no idea which products were free for military. I was completely done with my return only to find out it wasn't free. Bad business practice, confusing and unclear products. I contacted customer service, they were unhelpful. I had to clear my form and start again from scratch. Taxes took my 3x longer because of this mistake.
Date published: 2023-04-10
Rated 2 out of 5 by from Poor support, broken program - Intuit sucks The program refused to let me document my medical expenses for State filing because Federal Standard deduction was larger. Support acknowledged the problem, said it was a known bug they were fixing, and then closed the ticket and did nothing. Fortunately there is a workaround to enter it in the forms myself.
Date published: 2023-04-10
Rated 5 out of 5 by from Turo Tax is fantastic. I have been using Turbo Tax since 1996 and am thoroughly satisfied with it. Thank you for keeping up with the IRS changes.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3882
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fairly easy to do even for Schedule C Took my time to review everything a very methodical process.
Date published: 2023-04-10
Rated 1 out of 5 by from AUTO SWITCHED TO PREMIUM It automatically switched to premium and I could not switch back. Finally after being on phone for 2 hours I got connected with a very helpful lady who helped me resolve that issue.
Date published: 2023-04-10
Rated 5 out of 5 by from great easy to use and simple formant been using for a few years
Date published: 2023-04-10
Rated 3 out of 5 by from very efficient, very expensive expensive, promised referral fees last year and didnt pay them all
Date published: 2023-04-10
Rated 5 out of 5 by from Experience with 2022 Taxes I love turbotax, it's extremely easy to use and you can be assured that if it matters, the software will ask you about it.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and reliable I have been using TurboTax for years. Count on it.
Date published: 2023-04-10
Rated 5 out of 5 by from TT Still The One! Ive been using Turbo Tax for at least forty years. Always the best/
Date published: 2023-04-10
Rated 1 out of 5 by from Tricking Military into paying I started accidentally in "LIVE", I had no idea which products were free for military. I was completely done with my return only to find out it wasn't free. Bad business practice, confusing and unclear products. I contacted customer service, they were unhelpful. I had to clear my form and start again from scratch. Taxes took my 3x longer because of this mistake.
Date published: 2023-04-10
Rated 2 out of 5 by from Poor support, broken program - Intuit sucks The program refused to let me document my medical expenses for State filing because Federal Standard deduction was larger. Support acknowledged the problem, said it was a known bug they were fixing, and then closed the ticket and did nothing. Fortunately there is a workaround to enter it in the forms myself.
Date published: 2023-04-10
Rated 5 out of 5 by from Turo Tax is fantastic. I have been using Turbo Tax since 1996 and am thoroughly satisfied with it. Thank you for keeping up with the IRS changes.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3882