TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from better every year Have been using TT since about 2003 and each year issues get resolved and more information needed to file the return is available. This year the remaining issue was how to enter AMT depreciation. Also needed help from accountant on MD state return - super helpful
Date published: 2022-10-11
Rated 5 out of 5 by from Very easy to use Very easy to use. Using it is simple. Simplicity is the benefit of Turbotax.
Date published: 2022-10-11
Rated 1 out of 5 by from 2020 Turbo Tax I have used turbo tax many years, this year by far is the worst. The software does not work correctly, if mistakes are made, you can not go back and easily fix them you have to completely restart the return from scratch. This was not the issue with past versions.
Date published: 2022-10-11
Rated 5 out of 5 by from Excellent job Everyone I talked with on the phone Was courteous, helpful eager to help.
Date published: 2022-10-11
Rated 5 out of 5 by from Great! Simple Easy and Fast Great! Simple Easy and Fast preparation of Federal and State Taxes
Date published: 2022-10-11
Rated 5 out of 5 by from Informative! Yeshta was very prompt, knowledgeable and a calming presence during a stressful time.
Date published: 2022-10-11
Rated 5 out of 5 by from Kudos to Turbo Tax Got my taxes file LAST minute! Turbo Tax with the other quickness! Thank you! See you next year!
Date published: 2022-10-11
Rated 5 out of 5 by from Makes Tax Time Less Stressful I have been using Turbo Tax for years and am well pleased with its user-friendly interface. It takes you through step-by-step and makes sure everything is done correctly. It saves me a ton of time and I trust its accuracy, and e-filing is very easy. My only complaint is that you must buy a new edition every single year. I know tax laws change every year but TT could offer updates at a lesser cost. You should be able to use it more than once.
Date published: 2022-10-11
Rated 5 out of 5 by from Surprised and impressed I went into using a TurboTax Live accountant with a lot of trepidation. But Jack, the accountant they gave me, blew my expectations away. He had over 40 years experience and was very knowledgeable, responsive, and had a take-charge attitude. I felt very secure in knowing he was handling my taxes. I want him as my tax accountant from now on.
Date published: 2022-10-11
Rated 5 out of 5 by from TurboTax Is the Best I've used TurboTax for 10 years now and its the BEST!
Date published: 2022-10-11
All TurboTax® Offerings Reviews - Page 3879
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from better every year Have been using TT since about 2003 and each year issues get resolved and more information needed to file the return is available. This year the remaining issue was how to enter AMT depreciation. Also needed help from accountant on MD state return - super helpful
Date published: 2022-10-11
Rated 5 out of 5 by from Very easy to use Very easy to use. Using it is simple. Simplicity is the benefit of Turbotax.
Date published: 2022-10-11
Rated 1 out of 5 by from 2020 Turbo Tax I have used turbo tax many years, this year by far is the worst. The software does not work correctly, if mistakes are made, you can not go back and easily fix them you have to completely restart the return from scratch. This was not the issue with past versions.
Date published: 2022-10-11
Rated 5 out of 5 by from Excellent job Everyone I talked with on the phone Was courteous, helpful eager to help.
Date published: 2022-10-11
Rated 5 out of 5 by from Great! Simple Easy and Fast Great! Simple Easy and Fast preparation of Federal and State Taxes
Date published: 2022-10-11
Rated 5 out of 5 by from Informative! Yeshta was very prompt, knowledgeable and a calming presence during a stressful time.
Date published: 2022-10-11
Rated 5 out of 5 by from Kudos to Turbo Tax Got my taxes file LAST minute! Turbo Tax with the other quickness! Thank you! See you next year!
Date published: 2022-10-11
Rated 5 out of 5 by from Makes Tax Time Less Stressful I have been using Turbo Tax for years and am well pleased with its user-friendly interface. It takes you through step-by-step and makes sure everything is done correctly. It saves me a ton of time and I trust its accuracy, and e-filing is very easy. My only complaint is that you must buy a new edition every single year. I know tax laws change every year but TT could offer updates at a lesser cost. You should be able to use it more than once.
Date published: 2022-10-11
Rated 5 out of 5 by from Surprised and impressed I went into using a TurboTax Live accountant with a lot of trepidation. But Jack, the accountant they gave me, blew my expectations away. He had over 40 years experience and was very knowledgeable, responsive, and had a take-charge attitude. I felt very secure in knowing he was handling my taxes. I want him as my tax accountant from now on.
Date published: 2022-10-11
Rated 5 out of 5 by from TurboTax Is the Best I've used TurboTax for 10 years now and its the BEST!
Date published: 2022-10-11
All TurboTax® Offerings Reviews - Page 3879