TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
brianIMI from
better every year
Have been using TT since about 2003 and each year issues get resolved and more information needed to file the return is available. This year the remaining issue was how to enter AMT depreciation. Also needed help from accountant on MD state return - super helpful
Date published: 2022-10-11
Rated 5 out of 5 by
Jimbeaux1962 from
Very easy to use
Very easy to use. Using it is simple. Simplicity is the benefit of Turbotax.
Date published: 2022-10-11
Rated 1 out of 5 by
demo11 from
2020 Turbo Tax
I have used turbo tax many years, this year by far is the worst. The software does not work correctly, if mistakes are made, you can not go back and easily fix them you have to completely restart the return from scratch. This was not the issue with past versions.
Date published: 2022-10-11
Rated 5 out of 5 by
Nicknameslreadytaken12345 from
Excellent job
Everyone I talked with on the phone Was courteous, helpful eager to help.
Date published: 2022-10-11
Rated 5 out of 5 by
Dave5256 from
Great! Simple Easy and Fast
Great! Simple Easy and Fast preparation of Federal and State Taxes
Date published: 2022-10-11
Rated 5 out of 5 by
mattyz612 from
Informative!
Yeshta was very prompt, knowledgeable and a calming presence during a stressful time.
Date published: 2022-10-11
Rated 5 out of 5 by
Clevafella from
Kudos to Turbo Tax
Got my taxes file LAST minute! Turbo Tax with the other quickness! Thank you! See you next year!
Date published: 2022-10-11
Rated 5 out of 5 by
Kathy D1 from
Makes Tax Time Less Stressful
I have been using Turbo Tax for years and am well pleased with its user-friendly interface. It takes you through step-by-step and makes sure everything is done correctly. It saves me a ton of time and I trust its accuracy, and e-filing is very easy. My only complaint is that you must buy a new edition every single year. I know tax laws change every year but TT could offer updates at a lesser cost. You should be able to use it more than once.
Date published: 2022-10-11
Rated 5 out of 5 by
HikageMaru from
Surprised and impressed
I went into using a TurboTax Live accountant with a lot of trepidation. But Jack, the accountant they gave me, blew my expectations away. He had over 40 years experience and was very knowledgeable, responsive, and had a take-charge attitude. I felt very secure in knowing he was handling my taxes. I want him as my tax accountant from now on.
Date published: 2022-10-11
Rated 5 out of 5 by
CaraEKello123 from
TurboTax Is the Best
I've used TurboTax for 10 years now and its the BEST!
All TurboTax® Offerings Reviews - Page 3879
Date published: 2022-10-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
brianIMI from
better every year
Have been using TT since about 2003 and each year issues get resolved and more information needed to file the return is available. This year the remaining issue was how to enter AMT depreciation. Also needed help from accountant on MD state return - super helpful
Date published: 2022-10-11
Rated 5 out of 5 by
Jimbeaux1962 from
Very easy to use
Very easy to use. Using it is simple. Simplicity is the benefit of Turbotax.
Date published: 2022-10-11
Rated 1 out of 5 by
demo11 from
2020 Turbo Tax
I have used turbo tax many years, this year by far is the worst. The software does not work correctly, if mistakes are made, you can not go back and easily fix them you have to completely restart the return from scratch. This was not the issue with past versions.
Date published: 2022-10-11
Rated 5 out of 5 by
Nicknameslreadytaken12345 from
Excellent job
Everyone I talked with on the phone Was courteous, helpful eager to help.
Date published: 2022-10-11
Rated 5 out of 5 by
Dave5256 from
Great! Simple Easy and Fast
Great! Simple Easy and Fast preparation of Federal and State Taxes
Date published: 2022-10-11
Rated 5 out of 5 by
mattyz612 from
Informative!
Yeshta was very prompt, knowledgeable and a calming presence during a stressful time.
Date published: 2022-10-11
Rated 5 out of 5 by
Clevafella from
Kudos to Turbo Tax
Got my taxes file LAST minute! Turbo Tax with the other quickness! Thank you! See you next year!
Date published: 2022-10-11
Rated 5 out of 5 by
Kathy D1 from
Makes Tax Time Less Stressful
I have been using Turbo Tax for years and am well pleased with its user-friendly interface. It takes you through step-by-step and makes sure everything is done correctly. It saves me a ton of time and I trust its accuracy, and e-filing is very easy. My only complaint is that you must buy a new edition every single year. I know tax laws change every year but TT could offer updates at a lesser cost. You should be able to use it more than once.
Date published: 2022-10-11
Rated 5 out of 5 by
HikageMaru from
Surprised and impressed
I went into using a TurboTax Live accountant with a lot of trepidation. But Jack, the accountant they gave me, blew my expectations away. He had over 40 years experience and was very knowledgeable, responsive, and had a take-charge attitude. I felt very secure in knowing he was handling my taxes. I want him as my tax accountant from now on.
Date published: 2022-10-11
Rated 5 out of 5 by
CaraEKello123 from
TurboTax Is the Best
I've used TurboTax for 10 years now and its the BEST!
All TurboTax® Offerings Reviews - Page 3879
Date published: 2022-10-11