TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from awesome it was great I will hope to use them next year I hope so
Date published: 2021-04-08
Rated 3 out of 5 by from My Experience with Turbotax We did not take our RMDs this year, but will next year. I don't know how to print the blank vouchers for next year. I had rather make quarterly payments than have to pay it all at the end of next year. Why is it so hard to communicate with you? Don't you have live chat people who can help? also, why can't tax return be printed easily? I've had to get help last two years.
Date published: 2021-04-08
Rated 1 out of 5 by from Worst Experience in Years! I have used TurboTax for years, and this year was horrible. There were no options to change selections after the fact. I had to completely erase the file and start from scratch. Then, once everything was complete, it did not clearly indicate that there was an additional fee to e-file the state return. Frustrating and ridiculous, wasted two and a half hours navigating poorly designed software with bad communication windows. I will be looking for a better option for next year!
Date published: 2021-04-08
Rated 5 out of 5 by from Very easy to work with I have used TurboTax several times now and have felt that the system is well designed to make doing taxes easier for me. Great job.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax was okay I did everything myself. I never spoke with anyone and used the basic plan. I did not like all the fees apply at the end. I wish it would have been up front before I started. I did not want to start over on another site to file my taxes. It was very easy to fill in the blanks. Thanks for that Turbo Tax.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbotax is Easy Turbotax is so clear. Every step is easy to follow.
Date published: 2021-04-08
Rated 5 out of 5 by from easy I love that everything from prior years is in there and prompt you to make sure it is similar to the last year
Date published: 2021-04-08
Rated 3 out of 5 by from My Turbotax 2020 Return Seemed to work just fine. I've used TT for years....I'm irritated that you seem to be forcing me to do this review, which I assume you will sell to God Forsaken marketing/Indian con-men....
Date published: 2021-04-08
Rated 5 out of 5 by from Outstanding! Frank was the best help ever. Could not have done it without him! 10 Stars!!!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is Fabulous Turbo Tax helped me and my husband to understand and file with no pressure, I recommend Turbotax.com to everyone, you have great staff that are professional, nice and have answers for you Great job don't stop turbo tax people we all love you
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3876
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome it was great I will hope to use them next year I hope so
Date published: 2021-04-08
Rated 3 out of 5 by from My Experience with Turbotax We did not take our RMDs this year, but will next year. I don't know how to print the blank vouchers for next year. I had rather make quarterly payments than have to pay it all at the end of next year. Why is it so hard to communicate with you? Don't you have live chat people who can help? also, why can't tax return be printed easily? I've had to get help last two years.
Date published: 2021-04-08
Rated 1 out of 5 by from Worst Experience in Years! I have used TurboTax for years, and this year was horrible. There were no options to change selections after the fact. I had to completely erase the file and start from scratch. Then, once everything was complete, it did not clearly indicate that there was an additional fee to e-file the state return. Frustrating and ridiculous, wasted two and a half hours navigating poorly designed software with bad communication windows. I will be looking for a better option for next year!
Date published: 2021-04-08
Rated 5 out of 5 by from Very easy to work with I have used TurboTax several times now and have felt that the system is well designed to make doing taxes easier for me. Great job.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax was okay I did everything myself. I never spoke with anyone and used the basic plan. I did not like all the fees apply at the end. I wish it would have been up front before I started. I did not want to start over on another site to file my taxes. It was very easy to fill in the blanks. Thanks for that Turbo Tax.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbotax is Easy Turbotax is so clear. Every step is easy to follow.
Date published: 2021-04-08
Rated 5 out of 5 by from easy I love that everything from prior years is in there and prompt you to make sure it is similar to the last year
Date published: 2021-04-08
Rated 3 out of 5 by from My Turbotax 2020 Return Seemed to work just fine. I've used TT for years....I'm irritated that you seem to be forcing me to do this review, which I assume you will sell to God Forsaken marketing/Indian con-men....
Date published: 2021-04-08
Rated 5 out of 5 by from Outstanding! Frank was the best help ever. Could not have done it without him! 10 Stars!!!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is Fabulous Turbo Tax helped me and my husband to understand and file with no pressure, I recommend Turbotax.com to everyone, you have great staff that are professional, nice and have answers for you Great job don't stop turbo tax people we all love you
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3876