TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Good program It was very easy to file my taxes. Turbo taxes helps as you file.
Date published: 2023-02-27
Rated 5 out of 5 by from Awesome! Simple, fast and easy for anyone!! I've been doing my taxes with them for eight years now and will continue to do so.
Date published: 2023-02-27
Rated 5 out of 5 by from TURBO TAX I chatted with two different people and both of them could not have been more helpful.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is easy to use! Neat, clean, quick, and efficient! Used a tax expert last two years who were both helpful; did not need one this year but will eventually again.
Date published: 2023-02-27
Rated 1 out of 5 by from They suck Doesn't really improve amount of return. Hidden fees. It is NOT free!
Date published: 2023-02-27
Rated 2 out of 5 by from I don’t like it Why are y’all charging triple the amount just to file why can’t it just be a 39 flat fee for state and federal then y’all charge to choose to pay out my refund like who dose that that needs to stop
Date published: 2023-02-27
Rated 5 out of 5 by from easy to navigate! Navigating within the application is easy and understandable. My live expert Adrian was very helpful with showing me how to get a certain form I needed to add to my return. Very patient and friendly even when my computer was going slower than ever!
Date published: 2023-02-27
Rated 2 out of 5 by from Worst year ever for TurboTax 1. Would not import data from previous year's return. This has happened several years in a row. 2. Summary page for deductions showed $24,000 in taxes. I do not know where this came from, since I hadn't entered any deductions. When I tried to edit that entry, it disappeared, but always came back. It didn't matter since I take the standard deduction instead, but was very annoying. 3. Program would not file my federal tax electronically. It said I needed an update, even though it had just updated. It also directed me to an online menu to run a new update, but I could not find that anywhere. Finally, when I checked previous questions submitted to TurboTax, I found the same issue going back 4 or 5 years, but apparently you never corrected it.
Date published: 2023-02-27
Rated 4 out of 5 by from TURBO TAX OVER H-R BLOCK Results Just for fun of it.... and a waste of MONEY. I completed our 2022 tax return using TurboTax and then went to HR Block to see the difference. Since recently retired there were forms i had never used before. Comparing TT vs HR = Our docs were very close...(off by $3). What a waste of time going to HR Block. I will ONLY use TT going forward.
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and Easy Been using for many years. Makes the process easy when having a simple tax return
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 3875
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good program It was very easy to file my taxes. Turbo taxes helps as you file.
Date published: 2023-02-27
Rated 5 out of 5 by from Awesome! Simple, fast and easy for anyone!! I've been doing my taxes with them for eight years now and will continue to do so.
Date published: 2023-02-27
Rated 5 out of 5 by from TURBO TAX I chatted with two different people and both of them could not have been more helpful.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is easy to use! Neat, clean, quick, and efficient! Used a tax expert last two years who were both helpful; did not need one this year but will eventually again.
Date published: 2023-02-27
Rated 1 out of 5 by from They suck Doesn't really improve amount of return. Hidden fees. It is NOT free!
Date published: 2023-02-27
Rated 2 out of 5 by from I don’t like it Why are y’all charging triple the amount just to file why can’t it just be a 39 flat fee for state and federal then y’all charge to choose to pay out my refund like who dose that that needs to stop
Date published: 2023-02-27
Rated 5 out of 5 by from easy to navigate! Navigating within the application is easy and understandable. My live expert Adrian was very helpful with showing me how to get a certain form I needed to add to my return. Very patient and friendly even when my computer was going slower than ever!
Date published: 2023-02-27
Rated 2 out of 5 by from Worst year ever for TurboTax 1. Would not import data from previous year's return. This has happened several years in a row. 2. Summary page for deductions showed $24,000 in taxes. I do not know where this came from, since I hadn't entered any deductions. When I tried to edit that entry, it disappeared, but always came back. It didn't matter since I take the standard deduction instead, but was very annoying. 3. Program would not file my federal tax electronically. It said I needed an update, even though it had just updated. It also directed me to an online menu to run a new update, but I could not find that anywhere. Finally, when I checked previous questions submitted to TurboTax, I found the same issue going back 4 or 5 years, but apparently you never corrected it.
Date published: 2023-02-27
Rated 4 out of 5 by from TURBO TAX OVER H-R BLOCK Results Just for fun of it.... and a waste of MONEY. I completed our 2022 tax return using TurboTax and then went to HR Block to see the difference. Since recently retired there were forms i had never used before. Comparing TT vs HR = Our docs were very close...(off by $3). What a waste of time going to HR Block. I will ONLY use TT going forward.
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and Easy Been using for many years. Makes the process easy when having a simple tax return
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 3875