TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from I almost lost it! After 7 great years, not so good Unfortunately I spent hours trying to fix my Federal returns bc the system was pulling incorrect state under my current info. And, bc I waited until Tax Day (totally my fault) I couldn't get any life help. I put the blame as 50/50. I will never wait again!~
Date published: 2023-04-19
Rated 5 out of 5 by from very easy to use I really liked being able to take a picture of my docs to quickly upload.
Date published: 2023-04-19
Rated 5 out of 5 by from Used turbo before and it was effecient! It s was sufficient and efficient. I used it before was satisfactory as always
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome Was very easy to use and was done with my taxes in 45 minutes
Date published: 2023-04-19
Rated 4 out of 5 by from Thankful for TurboTax I appreciate the way TurboTax walks me through one of my least favorite tasks.
Date published: 2023-04-19
Rated 5 out of 5 by from Wonderful Really Great unbelievably easy super fast will always use
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax Everything is super simple. I work as a contractor and their system for write offs is a breeze. Not to mention the amazing customer service I get every year.
Date published: 2023-04-19
Rated 2 out of 5 by from Some issues with downloading, getting started etc I have used the free version in the past without any problems or concerns but this year my filing has changed a little bit. I am filing taxes for my Mother and I my own filing became more complicated so I needed to use a different version, a paid version. The download was not smooth at all. I purchased via Target two days before taxes were due. The program did not want to run. I ended up uninstalling & reinstalling 3 times, and I still had to do updates for the software. I was very disappointed that there was no one available at TurboTax Intuit for any software assistance, especially on deadline day. When it finally loaded I was still unclear as to how many tax returns I could prepare, ie was it for only one individual or could I use it for two people? I was disappointed that I could not import previous years taxes associated with SSN. A differerent person had filed taxes for my Mother using Turbo Tax Intuit and was surprised tha her SSN was not recognized or offered the option of somehow importing her tax history; or my own tax history.
Date published: 2023-04-19
Rated 5 out of 5 by from Simply amazing Ugh! Couldn't be better. Whooooooooooooooooooooooo!
Date published: 2023-04-19
Rated 5 out of 5 by from TTA GREAT SERVICE. PLENTY OF TOOLS AND ADVICE TO WORK WITH.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 388
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I almost lost it! After 7 great years, not so good Unfortunately I spent hours trying to fix my Federal returns bc the system was pulling incorrect state under my current info. And, bc I waited until Tax Day (totally my fault) I couldn't get any life help. I put the blame as 50/50. I will never wait again!~
Date published: 2023-04-19
Rated 5 out of 5 by from very easy to use I really liked being able to take a picture of my docs to quickly upload.
Date published: 2023-04-19
Rated 5 out of 5 by from Used turbo before and it was effecient! It s was sufficient and efficient. I used it before was satisfactory as always
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome Was very easy to use and was done with my taxes in 45 minutes
Date published: 2023-04-19
Rated 4 out of 5 by from Thankful for TurboTax I appreciate the way TurboTax walks me through one of my least favorite tasks.
Date published: 2023-04-19
Rated 5 out of 5 by from Wonderful Really Great unbelievably easy super fast will always use
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax Everything is super simple. I work as a contractor and their system for write offs is a breeze. Not to mention the amazing customer service I get every year.
Date published: 2023-04-19
Rated 2 out of 5 by from Some issues with downloading, getting started etc I have used the free version in the past without any problems or concerns but this year my filing has changed a little bit. I am filing taxes for my Mother and I my own filing became more complicated so I needed to use a different version, a paid version. The download was not smooth at all. I purchased via Target two days before taxes were due. The program did not want to run. I ended up uninstalling & reinstalling 3 times, and I still had to do updates for the software. I was very disappointed that there was no one available at TurboTax Intuit for any software assistance, especially on deadline day. When it finally loaded I was still unclear as to how many tax returns I could prepare, ie was it for only one individual or could I use it for two people? I was disappointed that I could not import previous years taxes associated with SSN. A differerent person had filed taxes for my Mother using Turbo Tax Intuit and was surprised tha her SSN was not recognized or offered the option of somehow importing her tax history; or my own tax history.
Date published: 2023-04-19
Rated 5 out of 5 by from Simply amazing Ugh! Couldn't be better. Whooooooooooooooooooooooo!
Date published: 2023-04-19
Rated 5 out of 5 by from TTA GREAT SERVICE. PLENTY OF TOOLS AND ADVICE TO WORK WITH.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 388