TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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Rated 4 out of 5 by
Smercs from
Cheap and Convenient
I wish the search engine was a little more helpful with things, but all in all TurboTax is wonderful and the customer service is great.
Date published: 2023-02-28
Rated 5 out of 5 by
What and why from
I like using TurboTax they will walk you through i
I I spoke with two ladies and they were both great I think it's Tiana and Rachel not sure pretty sure but thank you ladies for helping me
Date published: 2023-02-28
Rated 5 out of 5 by
Crystal Ann hay from
Turbo taxes is very good
They are very good went thru them before My sons go thru them as well
Date published: 2023-02-28
Rated 5 out of 5 by
clay42 from
Great Service
Super easy to use, very clear instructions, and quick start to finish. 5/5
Date published: 2023-02-28
Rated 5 out of 5 by
melomania from
WOW amazing
this is my 10th year doing taxes and it always ask me the same question is my 414h tax free, beech i didint take that money out of course its tax free but they end up making me do it taxable
Date published: 2023-02-28
Rated 5 out of 5 by
TayahS from
Turbo tax is the absolute best out there!!!!
I was connected with a gale named Brandy, And she was amazing. She was understanding and helpful about my first year self-employed! Unfortunately we were disconnected, But I would somehow like to tell her thank you very much, you made it a lot less scary!
Date published: 2023-02-28
Rated 5 out of 5 by
DAVIDT63 from
AWESOME EXPERINCE AS USUALE
VERY EASY TO MANUVER THROUGH ALL THE STEPS. I WOULD RECOMEND TURBO TAX TO ANYONE WHO WANTS TO FILE THEIR OWN TAXES!
Date published: 2023-02-28
Rated 5 out of 5 by
Cami13 from
8 years strong!
I love using Turbo Tax, because it's a user-friendly site. And I had my first ever interaction with a call center representative. Her name is Destiny and she was absolutely lovely to speak with! Not only did she actively show me where to go on the website to insert a specific form, but she also walked me through how to review it to make sure everything looked correct. And we bonded over Chicago and pizza! Wonderful late-night experience. Thanks Destiny!
Date published: 2023-02-28
Rated 2 out of 5 by
Branl909898776544 from
Very difficult to understand what they are asking
It was really hard to understand what they were asking. I had to google a lot of abbreviations because they always used abbreviations instead of telling me what the abbreviation means. It also kept giving me an error that I had to google to get around that error.
Date published: 2023-02-28
Rated 5 out of 5 by
Bcalderone from
Neat and Clear!
TurboTax walks you through your tax returns very clearly, and the screen layout is very clear.
All TurboTax® Offerings Reviews - Page 3869
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Smercs from
Cheap and Convenient
I wish the search engine was a little more helpful with things, but all in all TurboTax is wonderful and the customer service is great.
Date published: 2023-02-28
Rated 5 out of 5 by
What and why from
I like using TurboTax they will walk you through i
I I spoke with two ladies and they were both great I think it's Tiana and Rachel not sure pretty sure but thank you ladies for helping me
Date published: 2023-02-28
Rated 5 out of 5 by
Crystal Ann hay from
Turbo taxes is very good
They are very good went thru them before My sons go thru them as well
Date published: 2023-02-28
Rated 5 out of 5 by
clay42 from
Great Service
Super easy to use, very clear instructions, and quick start to finish. 5/5
Date published: 2023-02-28
Rated 5 out of 5 by
melomania from
WOW amazing
this is my 10th year doing taxes and it always ask me the same question is my 414h tax free, beech i didint take that money out of course its tax free but they end up making me do it taxable
Date published: 2023-02-28
Rated 5 out of 5 by
TayahS from
Turbo tax is the absolute best out there!!!!
I was connected with a gale named Brandy, And she was amazing. She was understanding and helpful about my first year self-employed! Unfortunately we were disconnected, But I would somehow like to tell her thank you very much, you made it a lot less scary!
Date published: 2023-02-28
Rated 5 out of 5 by
DAVIDT63 from
AWESOME EXPERINCE AS USUALE
VERY EASY TO MANUVER THROUGH ALL THE STEPS. I WOULD RECOMEND TURBO TAX TO ANYONE WHO WANTS TO FILE THEIR OWN TAXES!
Date published: 2023-02-28
Rated 5 out of 5 by
Cami13 from
8 years strong!
I love using Turbo Tax, because it's a user-friendly site. And I had my first ever interaction with a call center representative. Her name is Destiny and she was absolutely lovely to speak with! Not only did she actively show me where to go on the website to insert a specific form, but she also walked me through how to review it to make sure everything looked correct. And we bonded over Chicago and pizza! Wonderful late-night experience. Thanks Destiny!
Date published: 2023-02-28
Rated 2 out of 5 by
Branl909898776544 from
Very difficult to understand what they are asking
It was really hard to understand what they were asking. I had to google a lot of abbreviations because they always used abbreviations instead of telling me what the abbreviation means. It also kept giving me an error that I had to google to get around that error.
Date published: 2023-02-28
Rated 5 out of 5 by
Bcalderone from
Neat and Clear!
TurboTax walks you through your tax returns very clearly, and the screen layout is very clear.
All TurboTax® Offerings Reviews - Page 3869
Date published: 2023-02-28