TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Cheap and Convenient I wish the search engine was a little more helpful with things, but all in all TurboTax is wonderful and the customer service is great.
Date published: 2023-02-28
Rated 5 out of 5 by from I like using TurboTax they will walk you through i I I spoke with two ladies and they were both great I think it's Tiana and Rachel not sure pretty sure but thank you ladies for helping me
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo taxes is very good They are very good went thru them before My sons go thru them as well
Date published: 2023-02-28
Rated 5 out of 5 by from Great Service Super easy to use, very clear instructions, and quick start to finish. 5/5
Date published: 2023-02-28
Rated 5 out of 5 by from WOW amazing this is my 10th year doing taxes and it always ask me the same question is my 414h tax free, beech i didint take that money out of course its tax free but they end up making me do it taxable
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is the absolute best out there!!!! I was connected with a gale named Brandy, And she was amazing. She was understanding and helpful about my first year self-employed! Unfortunately we were disconnected, But I would somehow like to tell her thank you very much, you made it a lot less scary!
Date published: 2023-02-28
Rated 5 out of 5 by from AWESOME EXPERINCE AS USUALE VERY EASY TO MANUVER THROUGH ALL THE STEPS. I WOULD RECOMEND TURBO TAX TO ANYONE WHO WANTS TO FILE THEIR OWN TAXES!
Date published: 2023-02-28
Rated 5 out of 5 by from 8 years strong! I love using Turbo Tax, because it's a user-friendly site. And I had my first ever interaction with a call center representative. Her name is Destiny and she was absolutely lovely to speak with! Not only did she actively show me where to go on the website to insert a specific form, but she also walked me through how to review it to make sure everything looked correct. And we bonded over Chicago and pizza! Wonderful late-night experience. Thanks Destiny!
Date published: 2023-02-28
Rated 2 out of 5 by from Very difficult to understand what they are asking It was really hard to understand what they were asking. I had to google a lot of abbreviations because they always used abbreviations instead of telling me what the abbreviation means. It also kept giving me an error that I had to google to get around that error.
Date published: 2023-02-28
Rated 5 out of 5 by from Neat and Clear! TurboTax walks you through your tax returns very clearly, and the screen layout is very clear.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3869
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Cheap and Convenient I wish the search engine was a little more helpful with things, but all in all TurboTax is wonderful and the customer service is great.
Date published: 2023-02-28
Rated 5 out of 5 by from I like using TurboTax they will walk you through i I I spoke with two ladies and they were both great I think it's Tiana and Rachel not sure pretty sure but thank you ladies for helping me
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo taxes is very good They are very good went thru them before My sons go thru them as well
Date published: 2023-02-28
Rated 5 out of 5 by from Great Service Super easy to use, very clear instructions, and quick start to finish. 5/5
Date published: 2023-02-28
Rated 5 out of 5 by from WOW amazing this is my 10th year doing taxes and it always ask me the same question is my 414h tax free, beech i didint take that money out of course its tax free but they end up making me do it taxable
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is the absolute best out there!!!! I was connected with a gale named Brandy, And she was amazing. She was understanding and helpful about my first year self-employed! Unfortunately we were disconnected, But I would somehow like to tell her thank you very much, you made it a lot less scary!
Date published: 2023-02-28
Rated 5 out of 5 by from AWESOME EXPERINCE AS USUALE VERY EASY TO MANUVER THROUGH ALL THE STEPS. I WOULD RECOMEND TURBO TAX TO ANYONE WHO WANTS TO FILE THEIR OWN TAXES!
Date published: 2023-02-28
Rated 5 out of 5 by from 8 years strong! I love using Turbo Tax, because it's a user-friendly site. And I had my first ever interaction with a call center representative. Her name is Destiny and she was absolutely lovely to speak with! Not only did she actively show me where to go on the website to insert a specific form, but she also walked me through how to review it to make sure everything looked correct. And we bonded over Chicago and pizza! Wonderful late-night experience. Thanks Destiny!
Date published: 2023-02-28
Rated 2 out of 5 by from Very difficult to understand what they are asking It was really hard to understand what they were asking. I had to google a lot of abbreviations because they always used abbreviations instead of telling me what the abbreviation means. It also kept giving me an error that I had to google to get around that error.
Date published: 2023-02-28
Rated 5 out of 5 by from Neat and Clear! TurboTax walks you through your tax returns very clearly, and the screen layout is very clear.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3869