TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from $130 For a ZERO DOLLAR RETURN This is idiotic. I had no income last year as I was unemployed. I somehow had ~$30 in capital gains. So I must pay for the DELUXE version of TurboTax. Yeah, I'm really feeling the deluxe experience. $125.08 to file state and federal taxes on $0 of income. Literally no other complicating factors. I'm sure you have someone working around the clock to handle the details of my return. Total scam. Your company's existence should be a crime.
Date published: 2023-04-08
Rated 5 out of 5 by from Very Pleased TurboTax is clear and easy to use. Very good value.
Date published: 2023-04-08
Rated 5 out of 5 by from Wonderful. Very easy! Took less time than I expected! Was able to navigate easily because of explanations
Date published: 2023-04-08
Rated 5 out of 5 by from Was very easy to navigate and use to file my Taxes It was very helpful and intuitive the system was easy to navigate and simple to understand.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is the Best The process went smoothly, and the tax expert who assisted me was great.
Date published: 2023-04-08
Rated 3 out of 5 by from I never got my discount I never got my discount despite 50 emails from you guys saying 20% off.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Great! I have been using TurboTax for probably 15 years now and I'm always pleased with how user friendly the software is.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is easy and very helpful This year I paid for the immediate assistance and personal review of my returns. I spent almost 1 hour working through an issue I was having with a complicated return this year and the person on the other end of the line (Leah) was extremely helpful, patient, and kind. She made me feel at ease that everything was correct prior to submitting my returns.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy & Accurate You ask the question, I answer it, so easy! Deductions are easy to spot from the questions asked
Date published: 2023-04-08
Rated 5 out of 5 by from awesome Quick and easy assisted process looking forward to next year :)
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3867
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from $130 For a ZERO DOLLAR RETURN This is idiotic. I had no income last year as I was unemployed. I somehow had ~$30 in capital gains. So I must pay for the DELUXE version of TurboTax. Yeah, I'm really feeling the deluxe experience. $125.08 to file state and federal taxes on $0 of income. Literally no other complicating factors. I'm sure you have someone working around the clock to handle the details of my return. Total scam. Your company's existence should be a crime.
Date published: 2023-04-08
Rated 5 out of 5 by from Very Pleased TurboTax is clear and easy to use. Very good value.
Date published: 2023-04-08
Rated 5 out of 5 by from Wonderful. Very easy! Took less time than I expected! Was able to navigate easily because of explanations
Date published: 2023-04-08
Rated 5 out of 5 by from Was very easy to navigate and use to file my Taxes It was very helpful and intuitive the system was easy to navigate and simple to understand.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is the Best The process went smoothly, and the tax expert who assisted me was great.
Date published: 2023-04-08
Rated 3 out of 5 by from I never got my discount I never got my discount despite 50 emails from you guys saying 20% off.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Great! I have been using TurboTax for probably 15 years now and I'm always pleased with how user friendly the software is.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is easy and very helpful This year I paid for the immediate assistance and personal review of my returns. I spent almost 1 hour working through an issue I was having with a complicated return this year and the person on the other end of the line (Leah) was extremely helpful, patient, and kind. She made me feel at ease that everything was correct prior to submitting my returns.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy & Accurate You ask the question, I answer it, so easy! Deductions are easy to spot from the questions asked
Date published: 2023-04-08
Rated 5 out of 5 by from awesome Quick and easy assisted process looking forward to next year :)
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3867