TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is awsome! Easy and convenient and got the help I needed via chat.
Date published: 2021-04-11
Rated 4 out of 5 by from Very Simple and easy to use but not really "Free" As you add forms for deductions etc., its no longer "free". the process itself was amazingly easy and the guidance was always easy to understand. But I felt disappointed and a bit misled by the word "free". I paid $116 after tax. I don't mind paying a reasonable fee, but don't tell me its "free" as if that applies to all circumstances. Read the fine print.
Date published: 2021-04-11
Rated 5 out of 5 by from efficient and easy! The FAQ, search and live advise function is amazing.
Date published: 2021-04-11
Rated 5 out of 5 by from Confidence with TurboTax Each year I feel confident in the accuracy of my tax forms because I use TurboTax. The tech support I received this year was outstanding; the tech went above and beyond my expectations.
Date published: 2021-04-11
Rated 5 out of 5 by from very comfortable Like it a lot, use it every year. Easy and fast and so far accurate.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax Ease of Use Not Like Previous Years Turbo Tax 2020 seemed to go into a loop when analyzing and reviewing the completed tax forms. Eventually, I had to manually go to the next step, which was Smart Check. For me, this was quite unnerving and reduced my confidence in the Turbo Tax 2020. Second, Turbo Tax 2020 would not accept Vanguard's street address on the 1099-R form, which is a P.O. Box in El Paso, Texas. Eventually, it did and let me continue to the next step.
Date published: 2021-04-11
Rated 5 out of 5 by from WORKS ALMOST FLAWLESSLY It is always a great program. updates before you start. The personal self made PIN number should have a pop-up...this is NOT your assigned IRS Identity protection Personal Identity Number
Date published: 2021-04-11
Rated 1 out of 5 by from Turbo Tax very difficult this year Difficult to enter credit card information to pay for State Tax filing. Tried multiple times over multiple days
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo is the way to go! Necessary Evil for doing the dirty deed of monetary support.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbotax makes filing easy Filing is easy when dealing with taxes when trading stocks.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3864
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is awsome! Easy and convenient and got the help I needed via chat.
Date published: 2021-04-11
Rated 4 out of 5 by from Very Simple and easy to use but not really "Free" As you add forms for deductions etc., its no longer "free". the process itself was amazingly easy and the guidance was always easy to understand. But I felt disappointed and a bit misled by the word "free". I paid $116 after tax. I don't mind paying a reasonable fee, but don't tell me its "free" as if that applies to all circumstances. Read the fine print.
Date published: 2021-04-11
Rated 5 out of 5 by from efficient and easy! The FAQ, search and live advise function is amazing.
Date published: 2021-04-11
Rated 5 out of 5 by from Confidence with TurboTax Each year I feel confident in the accuracy of my tax forms because I use TurboTax. The tech support I received this year was outstanding; the tech went above and beyond my expectations.
Date published: 2021-04-11
Rated 5 out of 5 by from very comfortable Like it a lot, use it every year. Easy and fast and so far accurate.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax Ease of Use Not Like Previous Years Turbo Tax 2020 seemed to go into a loop when analyzing and reviewing the completed tax forms. Eventually, I had to manually go to the next step, which was Smart Check. For me, this was quite unnerving and reduced my confidence in the Turbo Tax 2020. Second, Turbo Tax 2020 would not accept Vanguard's street address on the 1099-R form, which is a P.O. Box in El Paso, Texas. Eventually, it did and let me continue to the next step.
Date published: 2021-04-11
Rated 5 out of 5 by from WORKS ALMOST FLAWLESSLY It is always a great program. updates before you start. The personal self made PIN number should have a pop-up...this is NOT your assigned IRS Identity protection Personal Identity Number
Date published: 2021-04-11
Rated 1 out of 5 by from Turbo Tax very difficult this year Difficult to enter credit card information to pay for State Tax filing. Tried multiple times over multiple days
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo is the way to go! Necessary Evil for doing the dirty deed of monetary support.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbotax makes filing easy Filing is easy when dealing with taxes when trading stocks.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3864