TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Excellent results - year over year for many years I've used TurboTax since it was introduced and have always gotten perfect resutls. I volunteer with AARP as a tax aide and have verified results through multiple means - always resulting in accurate results for Turbo
Date published: 2023-02-25
Rated 3 out of 5 by from Easy to use, but the fees at the end are too high! Turbo Tax is pretty simple to use, however their advertising gimmicks seem rather misleading. They get you all excited about how much you can save, and even offer a promotional code, but there's no place to enter it. When the taxes are complete, it will claim that you are getting %30 off here or %40 off there, but when all is said and done, they tack on a big fee at the end (over $100 on top of the initial charges) to file 0n-line. Total refund started out to be about $1200 in total, but after all the fees, the refund ended up being about $780-ish. That's pretty ridiculous! I feel like I've been ripped off. Seems the charges for using Turbo Tax keep going up and up every year.
Date published: 2023-02-25
Rated 4 out of 5 by from Retired IT WAS VERY DETAILED BUT CONFUSING AT TIMES. THERE WERE SEVERAL INSTANCES WHERE THERE WAS A DUPLICATION OF INPUT.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is a great and easy software to use Turbo Tax is a great, simple and easy software to use!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is awesome. Easy to use, will use turbo tax again next year 2023.
Date published: 2023-02-25
Rated 4 out of 5 by from TurboTax is efficient TurboTax takes much longer than anticipated. I completed the Self-Employed version in a little over 4 hours. When I was paying for the Turbo product, I was charged more on my credit card than was originally stated. Not happy about that. But at least I am finished now with my taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from Awsome! I appreciate turbo tax they made my tax file easy.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and Fast Filing was very easy and fast! YYYYEEESSSSSSSSSSSS!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is the most user friendly software The walk through every circumstance is the best way to file correctly. Yay!!
Date published: 2023-02-25
Rated 1 out of 5 by from Be careful how you pay!!!! I was very disappointed when i was told it was $39 to file. But when i selected pay with my federal return the fee doubled. That's not ok. It was not mentioned that would happen if you chose that option. Everything else was fine.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 3862
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent results - year over year for many years I've used TurboTax since it was introduced and have always gotten perfect resutls. I volunteer with AARP as a tax aide and have verified results through multiple means - always resulting in accurate results for Turbo
Date published: 2023-02-25
Rated 3 out of 5 by from Easy to use, but the fees at the end are too high! Turbo Tax is pretty simple to use, however their advertising gimmicks seem rather misleading. They get you all excited about how much you can save, and even offer a promotional code, but there's no place to enter it. When the taxes are complete, it will claim that you are getting %30 off here or %40 off there, but when all is said and done, they tack on a big fee at the end (over $100 on top of the initial charges) to file 0n-line. Total refund started out to be about $1200 in total, but after all the fees, the refund ended up being about $780-ish. That's pretty ridiculous! I feel like I've been ripped off. Seems the charges for using Turbo Tax keep going up and up every year.
Date published: 2023-02-25
Rated 4 out of 5 by from Retired IT WAS VERY DETAILED BUT CONFUSING AT TIMES. THERE WERE SEVERAL INSTANCES WHERE THERE WAS A DUPLICATION OF INPUT.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is a great and easy software to use Turbo Tax is a great, simple and easy software to use!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is awesome. Easy to use, will use turbo tax again next year 2023.
Date published: 2023-02-25
Rated 4 out of 5 by from TurboTax is efficient TurboTax takes much longer than anticipated. I completed the Self-Employed version in a little over 4 hours. When I was paying for the Turbo product, I was charged more on my credit card than was originally stated. Not happy about that. But at least I am finished now with my taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from Awsome! I appreciate turbo tax they made my tax file easy.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and Fast Filing was very easy and fast! YYYYEEESSSSSSSSSSSS!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is the most user friendly software The walk through every circumstance is the best way to file correctly. Yay!!
Date published: 2023-02-25
Rated 1 out of 5 by from Be careful how you pay!!!! I was very disappointed when i was told it was $39 to file. But when i selected pay with my federal return the fee doubled. That's not ok. It was not mentioned that would happen if you chose that option. Everything else was fine.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 3862