TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from way too expensive I had to pay almost $200 for state and federal for a college student without any official help other than the software. The software makes it easier, but that is way too much. It was the whole amount of my refund!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Great! Very helpful & simple format that provides good resources if needed.
Date published: 2023-04-08
Rated 5 out of 5 by from 2022 Taxes TurboTax was super easy and I love the previous year comparisons. My 8th year in a row.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax is great I love the help I am receiving. She was very nice and helpful.
Date published: 2023-04-08
Rated 4 out of 5 by from Good product, fair price I have been using Intuit products--Quicken, Quick Books, and TurboTax--for many years. Now that I am retired, we're just using Turbo Tax. As usual, the interview format makes it easy to use and eliminates the time that would otherwise be wasted poring over IRS forms and instructions, saving me 1-2 days of aggravation and frustration. That's invaluable! The only reason for the four-star rating is that the program seems to have lost the re-entrant function that used to let me, at any point in the process, pop back onto a previously worked on page without starting a whole large section from scratch. Not a show-stopper but a bit annoying.
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax is even harder than freefillfillableforms I spent so much time on this product for $209! It was not worth it. I have a bunch of tiny little jobs and it was tedious to input all of that data and not faster by uploading so many things. When you use this product, you can't compare the tax forms to the data that you enter. They only show you those forms in a roll-by window when you are done. I spent hours and hours trying to correct a ZIP code. It never did work. Because of *** that one error *** they wouldn't efile it. And I would have had to pay $207!!!!! extra for in-person help. That would have been ok with me if I hadn't had * only one question * !!!! So, No! I will never use TurboTax again. It is highly overrated, but, in all fairness, someone with less complicated taxes might not have had so much trouble.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax makes sense Turbo tax makes doing my own taxes possible! It is detailed, clear and concise and I am confident it will not lead me astray!
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use I’ve used turbo tax for years and successfully filed my taxes without any problems.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbotax walked me through every step in completing my return, including itemized deductions. I am confident that Turbotax calculated my return accurately and thoroughly.
Date published: 2023-04-08
Rated 5 out of 5 by from Speedy Easy to use if you hate math. Made filing my taxes super easy!
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3857
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from way too expensive I had to pay almost $200 for state and federal for a college student without any official help other than the software. The software makes it easier, but that is way too much. It was the whole amount of my refund!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Great! Very helpful & simple format that provides good resources if needed.
Date published: 2023-04-08
Rated 5 out of 5 by from 2022 Taxes TurboTax was super easy and I love the previous year comparisons. My 8th year in a row.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax is great I love the help I am receiving. She was very nice and helpful.
Date published: 2023-04-08
Rated 4 out of 5 by from Good product, fair price I have been using Intuit products--Quicken, Quick Books, and TurboTax--for many years. Now that I am retired, we're just using Turbo Tax. As usual, the interview format makes it easy to use and eliminates the time that would otherwise be wasted poring over IRS forms and instructions, saving me 1-2 days of aggravation and frustration. That's invaluable! The only reason for the four-star rating is that the program seems to have lost the re-entrant function that used to let me, at any point in the process, pop back onto a previously worked on page without starting a whole large section from scratch. Not a show-stopper but a bit annoying.
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax is even harder than freefillfillableforms I spent so much time on this product for $209! It was not worth it. I have a bunch of tiny little jobs and it was tedious to input all of that data and not faster by uploading so many things. When you use this product, you can't compare the tax forms to the data that you enter. They only show you those forms in a roll-by window when you are done. I spent hours and hours trying to correct a ZIP code. It never did work. Because of *** that one error *** they wouldn't efile it. And I would have had to pay $207!!!!! extra for in-person help. That would have been ok with me if I hadn't had * only one question * !!!! So, No! I will never use TurboTax again. It is highly overrated, but, in all fairness, someone with less complicated taxes might not have had so much trouble.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax makes sense Turbo tax makes doing my own taxes possible! It is detailed, clear and concise and I am confident it will not lead me astray!
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use I’ve used turbo tax for years and successfully filed my taxes without any problems.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbotax walked me through every step in completing my return, including itemized deductions. I am confident that Turbotax calculated my return accurately and thoroughly.
Date published: 2023-04-08
Rated 5 out of 5 by from Speedy Easy to use if you hate math. Made filing my taxes super easy!
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3857