TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Free Edition is a great product I appreciate the "free edition" I really enjoyed the process, and I trust I will use again in the coming years.
Date published: 2021-04-09
Rated 5 out of 5 by from I'm completely satisfied ! My experience was great, convenient, and the additional services were helpful.
Date published: 2021-04-09
Rated 4 out of 5 by from Great except the state payment $25 took 1 hour Great except the state payment $25 took over 1 hour to make this happens all the time at the end when you are ready to e-file.
Date published: 2021-04-09
Rated 4 out of 5 by from Used Turbo Tax for many years I have used Turbo Tax for over 20 years with excellent results and no audits. I love that it walks me through every possible question to see what tax situations apply. Then I automatically see the amount I get as my refund and can file online. My only issue is that I purchased my copy via email special offer, and it was a download and was not recognized as the same as using it straight online. It really didn't matter, but it was strange because last year I didn't realize this and filled out my taxes online. When I got to the end, it asked me to pay for Turbo Tax when I already had! So...I just had to go to the downloaded copy and resubmit the information and not use the online version. It all worked out in the end, but that is strange. It seems like the download or the online version would both be recognized as purchased. I actually do have one more complaint, but it may be a state requirement and not Turbo Tax specifically. With the copy I purchased, one state return is included. But when I filed, I was still asked to pay $25 + tax for filing. That too seems off. Otherwise, very good product that I trust for the reasons stated initially.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is awesome I like this system because it is user friendly. The product is the best tax product on the market. I am not great at filing taxes but this product makes filing easy.
Date published: 2021-04-09
Rated 5 out of 5 by from A great program I was a tax attorney and CPA for 45 years. I worked in compliance at one of the largest accounting firms in the world for for 8 years before going to a law firm as a tax attorney. I have used Turbotax since its inception. It is an incredible program and gets better every year. It is amazing how it handles the complexity of the Internal Revenue Code so expertly.
Date published: 2021-04-09
Rated 5 out of 5 by from Easier every year! I was stumped on a small item and the phone support helped me to resolve it. I am so grateful to have Turbo Tax to use at home.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax Tames the Tax Nightmare TurboTax does an excellent job of taking the governments piles of forms, entry blocks, special schedules, etc. and making it an easy question and answer project. I used TurboTax for years and plan on continuing.
Date published: 2021-04-09
Rated 5 out of 5 by from The Best I am really glad TurboTax exist, I have always been afraid of doing my taxes and concerned whether I had made a mistake or not. But TurboTax has saved me from a lot of stress.
Date published: 2021-04-09
Rated 5 out of 5 by from Very easy and convenient It's only a keyboard away and makes tax filing first-timers feels confident to perform their tax return.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3852
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Free Edition is a great product I appreciate the "free edition" I really enjoyed the process, and I trust I will use again in the coming years.
Date published: 2021-04-09
Rated 5 out of 5 by from I'm completely satisfied ! My experience was great, convenient, and the additional services were helpful.
Date published: 2021-04-09
Rated 4 out of 5 by from Great except the state payment $25 took 1 hour Great except the state payment $25 took over 1 hour to make this happens all the time at the end when you are ready to e-file.
Date published: 2021-04-09
Rated 4 out of 5 by from Used Turbo Tax for many years I have used Turbo Tax for over 20 years with excellent results and no audits. I love that it walks me through every possible question to see what tax situations apply. Then I automatically see the amount I get as my refund and can file online. My only issue is that I purchased my copy via email special offer, and it was a download and was not recognized as the same as using it straight online. It really didn't matter, but it was strange because last year I didn't realize this and filled out my taxes online. When I got to the end, it asked me to pay for Turbo Tax when I already had! So...I just had to go to the downloaded copy and resubmit the information and not use the online version. It all worked out in the end, but that is strange. It seems like the download or the online version would both be recognized as purchased. I actually do have one more complaint, but it may be a state requirement and not Turbo Tax specifically. With the copy I purchased, one state return is included. But when I filed, I was still asked to pay $25 + tax for filing. That too seems off. Otherwise, very good product that I trust for the reasons stated initially.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is awesome I like this system because it is user friendly. The product is the best tax product on the market. I am not great at filing taxes but this product makes filing easy.
Date published: 2021-04-09
Rated 5 out of 5 by from A great program I was a tax attorney and CPA for 45 years. I worked in compliance at one of the largest accounting firms in the world for for 8 years before going to a law firm as a tax attorney. I have used Turbotax since its inception. It is an incredible program and gets better every year. It is amazing how it handles the complexity of the Internal Revenue Code so expertly.
Date published: 2021-04-09
Rated 5 out of 5 by from Easier every year! I was stumped on a small item and the phone support helped me to resolve it. I am so grateful to have Turbo Tax to use at home.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax Tames the Tax Nightmare TurboTax does an excellent job of taking the governments piles of forms, entry blocks, special schedules, etc. and making it an easy question and answer project. I used TurboTax for years and plan on continuing.
Date published: 2021-04-09
Rated 5 out of 5 by from The Best I am really glad TurboTax exist, I have always been afraid of doing my taxes and concerned whether I had made a mistake or not. But TurboTax has saved me from a lot of stress.
Date published: 2021-04-09
Rated 5 out of 5 by from Very easy and convenient It's only a keyboard away and makes tax filing first-timers feels confident to perform their tax return.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3852