TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from A good program Straightforward and easy to use. Have used it for years.
Date published: 2021-04-11
Rated 4 out of 5 by from can be better I wish the turbo tax be less pricy. and they should hire more experience specialist as I have asked few questions and most of them has to go through some kind of documents and do some reseach before they give me answer? and one more thing when i started filling with turbotax it showed me that I will get 30 percent discount at check out but I never received 30 percent discount all i get is 10 dollars only.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax gave me peace of mind! Having experienced not one audit, but two, I am very leary about giving full control of tax preparation to someone other than myself. In the past I always did my own preparation, and then I would seek answers for the areas I would get stuck. When I decided a few years ago to trust and support an associate's small tax business, it ended up biting me. So, this year I came across a few areas that I was not so sure about, and I clicked the Live button. I friendly, EXPERIENCED, live representative answered my questions, and went back through my federal and state taxes, beginning to end, to ensure that all was well. I am truly pleased with my overall experience, and will never do it any other way. TURBO TAX is and will forever be my way to go.
Date published: 2021-04-11
Rated 5 out of 5 by from EASY AND GREAT I have used Turbo Tax for several years and love it. Very easy and I believe accurate.
Date published: 2021-04-11
Rated 2 out of 5 by from Had Big Issues this time. Had big issues this time. Should have taken 20 minutes yesterday to wrap up my return. Instead it took 5 hours and got nowhere. Finally person I worked with today knew exactly what the problem was, we fixed it and off we went. In the past TT has been awesome. Note to self: if you have a 1099 that is 54 pages long DO NOT DOWN LOAD IT! TT can't handle it.
Date published: 2021-04-11
Rated 5 out of 5 by from very good easy to use without difficulty and thorough checking
Date published: 2021-04-11
Rated 5 out of 5 by from Easy peasy! Really easy to use particularly if you used it last year.
Date published: 2021-04-11
Rated 5 out of 5 by from Great experience Year after year Turbo Tax has made filing taxes easy. They are thorough, quick and have plans for every need.
Date published: 2021-04-11
Rated 5 out of 5 by from Love it awesome They were there to help when needed them can’t complain
Date published: 2021-04-11
Rated 4 out of 5 by from Easy but a little confusing While this was easy to use, it needs a few improvements to get 5 stars. I had to repeatedly input the amount the trust distributed to the beneficiary. And I did not get to attach the 1099 to the return before it was e-filed, though the software said I would be guided through doing that at the right time.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3848
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from A good program Straightforward and easy to use. Have used it for years.
Date published: 2021-04-11
Rated 4 out of 5 by from can be better I wish the turbo tax be less pricy. and they should hire more experience specialist as I have asked few questions and most of them has to go through some kind of documents and do some reseach before they give me answer? and one more thing when i started filling with turbotax it showed me that I will get 30 percent discount at check out but I never received 30 percent discount all i get is 10 dollars only.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax gave me peace of mind! Having experienced not one audit, but two, I am very leary about giving full control of tax preparation to someone other than myself. In the past I always did my own preparation, and then I would seek answers for the areas I would get stuck. When I decided a few years ago to trust and support an associate's small tax business, it ended up biting me. So, this year I came across a few areas that I was not so sure about, and I clicked the Live button. I friendly, EXPERIENCED, live representative answered my questions, and went back through my federal and state taxes, beginning to end, to ensure that all was well. I am truly pleased with my overall experience, and will never do it any other way. TURBO TAX is and will forever be my way to go.
Date published: 2021-04-11
Rated 5 out of 5 by from EASY AND GREAT I have used Turbo Tax for several years and love it. Very easy and I believe accurate.
Date published: 2021-04-11
Rated 2 out of 5 by from Had Big Issues this time. Had big issues this time. Should have taken 20 minutes yesterday to wrap up my return. Instead it took 5 hours and got nowhere. Finally person I worked with today knew exactly what the problem was, we fixed it and off we went. In the past TT has been awesome. Note to self: if you have a 1099 that is 54 pages long DO NOT DOWN LOAD IT! TT can't handle it.
Date published: 2021-04-11
Rated 5 out of 5 by from very good easy to use without difficulty and thorough checking
Date published: 2021-04-11
Rated 5 out of 5 by from Easy peasy! Really easy to use particularly if you used it last year.
Date published: 2021-04-11
Rated 5 out of 5 by from Great experience Year after year Turbo Tax has made filing taxes easy. They are thorough, quick and have plans for every need.
Date published: 2021-04-11
Rated 5 out of 5 by from Love it awesome They were there to help when needed them can’t complain
Date published: 2021-04-11
Rated 4 out of 5 by from Easy but a little confusing While this was easy to use, it needs a few improvements to get 5 stars. I had to repeatedly input the amount the trust distributed to the beneficiary. And I did not get to attach the 1099 to the return before it was e-filed, though the software said I would be guided through doing that at the right time.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3848