TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from The Turbo Tax E file is great. The Turbo tax system was very user friendly and the tax preparer was very helpful in guiding me through some areas of my return. He made the process smooth and worry free. Thank you Joshua
Date published: 2021-04-09
Rated 5 out of 5 by from Awesome Fast and easy. I love it! This was almost the easiest thing I've ever done.
Date published: 2021-04-09
Rated 5 out of 5 by from Pretty Good Service I am not very financially fluent but the way TurboTax sets things up, I feel a lot more informed on how and where my money is coming and going.
Date published: 2021-04-09
Rated 5 out of 5 by from Good I recommend turbo tax they walk you through step by step to help make sure your doing everything correct.
Date published: 2021-04-09
Rated 5 out of 5 by from Amazing Product!!! Wonderful experience being the first time using this product!
Date published: 2021-04-09
Rated 1 out of 5 by from It did our taxes Worst Ever!! Should have paid my brother the $50 to do it for us. This was the worst program ever! It was so slow and didn't import any of our documents and we had to type all information in. It is the worst to navigate. You can't jump around like you used to. If you want to go back and look at something you have to click back. It's so annoying!
Date published: 2021-04-09
Rated 5 out of 5 by from Good deal with TurboTax Not too hard following instructions on what info to enter
Date published: 2021-04-09
Rated 5 out of 5 by from Easier than expected I had hesitated using a tax program because I had a lot of income sources and deductions. When I got to that part, I asked for help and a really nice lady talked me through and answered my questions. I proceeded on my own and then had to ask for a little more help and a kind gentleman went through it all with me and helped me to finish. This is the first time I have been able to file my taxes before the deadline and I'm feeling great about it! Thank you, everyone at Turbo Tax
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax is pretty good I'm a first time user filing on free option however when I went to file I learn that it wasn't free there was a $40.00 fee for direct deposit pretty steep and $30.00 fee for Plus Protection. This was very disappointing the fee's could've been combine with a reduce rate of $50.00 for economical impact & savings to the customer. But overall the service is pretty good but could use some improvement especially for low income clients.
Date published: 2021-04-09
Rated 4 out of 5 by from Works as expected Wish I could navigate the different areas, and skip questions that I answered before. I like to review what I did but would rather see all questions at once.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3845
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The Turbo Tax E file is great. The Turbo tax system was very user friendly and the tax preparer was very helpful in guiding me through some areas of my return. He made the process smooth and worry free. Thank you Joshua
Date published: 2021-04-09
Rated 5 out of 5 by from Awesome Fast and easy. I love it! This was almost the easiest thing I've ever done.
Date published: 2021-04-09
Rated 5 out of 5 by from Pretty Good Service I am not very financially fluent but the way TurboTax sets things up, I feel a lot more informed on how and where my money is coming and going.
Date published: 2021-04-09
Rated 5 out of 5 by from Good I recommend turbo tax they walk you through step by step to help make sure your doing everything correct.
Date published: 2021-04-09
Rated 5 out of 5 by from Amazing Product!!! Wonderful experience being the first time using this product!
Date published: 2021-04-09
Rated 1 out of 5 by from It did our taxes Worst Ever!! Should have paid my brother the $50 to do it for us. This was the worst program ever! It was so slow and didn't import any of our documents and we had to type all information in. It is the worst to navigate. You can't jump around like you used to. If you want to go back and look at something you have to click back. It's so annoying!
Date published: 2021-04-09
Rated 5 out of 5 by from Good deal with TurboTax Not too hard following instructions on what info to enter
Date published: 2021-04-09
Rated 5 out of 5 by from Easier than expected I had hesitated using a tax program because I had a lot of income sources and deductions. When I got to that part, I asked for help and a really nice lady talked me through and answered my questions. I proceeded on my own and then had to ask for a little more help and a kind gentleman went through it all with me and helped me to finish. This is the first time I have been able to file my taxes before the deadline and I'm feeling great about it! Thank you, everyone at Turbo Tax
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax is pretty good I'm a first time user filing on free option however when I went to file I learn that it wasn't free there was a $40.00 fee for direct deposit pretty steep and $30.00 fee for Plus Protection. This was very disappointing the fee's could've been combine with a reduce rate of $50.00 for economical impact & savings to the customer. But overall the service is pretty good but could use some improvement especially for low income clients.
Date published: 2021-04-09
Rated 4 out of 5 by from Works as expected Wish I could navigate the different areas, and skip questions that I answered before. I like to review what I did but would rather see all questions at once.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3845