TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281630 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is super easy i have been using Turbo Tax for several years not. Turbo tax is very easy to use, with simple instructions and helpful explanations. I have never had a problem, that they couldn't or didn't help with.
Date published: 2021-04-11
Rated 5 out of 5 by from Incredibly Fast and Efficient! It was a very smooth and easy to follow process! Loved it!
Date published: 2021-04-11
Rated 5 out of 5 by from 2020 IS IN THE BOOKS - AWESOME TURBO TAX COMPLETED BOTH FEDERAL AND STATE AND PRIOR TO SUBMITTING, HAD A TECH CALL ME TO SEE IF ALL OF MY DEDUCTIONS WERE ADDRESSED AND ACCOUNTED FOR. VERY HELPFUL, EASY TO ACCESS.
Date published: 2021-04-11
Rated 5 out of 5 by from Great Tool TurboTax made this whole experience very pain free and it was fast. They have plenty of information as to why certain things the way they are and it is very helpful!
Date published: 2021-04-11
Rated 5 out of 5 by from No other way It was easy / fast and accurate. Glad to have it when there is so much complexity over what appears to be simple returns.
Date published: 2021-04-11
Rated 2 out of 5 by from I had 3 days to send efile after I finished I have been using this TurbTax software and didn't have any efiling trouble but somehow this year, after TurbTax reviewed my return and said this return ready to efile, this product took 3 days actually sent my return. It stumbled the payment part and 8-9 "TurboTax specialists" could not help me because the problem was the this software connection to its payment software.
Date published: 2021-04-11
Rated 2 out of 5 by from Get lost! I don't like taking survey. I should charge you for making me take. at least I think is better than last years My information is mine and it is none of your business. A grumpy old women
Date published: 2021-04-11
Rated 5 out of 5 by from I've used Turbo Tax for years! Turbo Tax is great to use for our taxes. It's easy to use, has explanations for everything. I feel very comfortable using this program. : )
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is awesome User friendly, detailed procedure, great assistance when needed, was overall a great experience. Focused on my needs specific to my taxes. Will use again next year!!
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax is good for federal taxes Turbo Tax is great for my federal return and I've used it for years. However it is really bad for Nebraska state taxes as adjustments to decrease income are not addressed at all and this year's changes regarding credits for property taxes paid for school expenses was not addressed either. For this a person needs to go to the state site. Otherwise I like using Turbo Tax.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3845
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is super easy i have been using Turbo Tax for several years not. Turbo tax is very easy to use, with simple instructions and helpful explanations. I have never had a problem, that they couldn't or didn't help with.
Date published: 2021-04-11
Rated 5 out of 5 by from Incredibly Fast and Efficient! It was a very smooth and easy to follow process! Loved it!
Date published: 2021-04-11
Rated 5 out of 5 by from 2020 IS IN THE BOOKS - AWESOME TURBO TAX COMPLETED BOTH FEDERAL AND STATE AND PRIOR TO SUBMITTING, HAD A TECH CALL ME TO SEE IF ALL OF MY DEDUCTIONS WERE ADDRESSED AND ACCOUNTED FOR. VERY HELPFUL, EASY TO ACCESS.
Date published: 2021-04-11
Rated 5 out of 5 by from Great Tool TurboTax made this whole experience very pain free and it was fast. They have plenty of information as to why certain things the way they are and it is very helpful!
Date published: 2021-04-11
Rated 5 out of 5 by from No other way It was easy / fast and accurate. Glad to have it when there is so much complexity over what appears to be simple returns.
Date published: 2021-04-11
Rated 2 out of 5 by from I had 3 days to send efile after I finished I have been using this TurbTax software and didn't have any efiling trouble but somehow this year, after TurbTax reviewed my return and said this return ready to efile, this product took 3 days actually sent my return. It stumbled the payment part and 8-9 "TurboTax specialists" could not help me because the problem was the this software connection to its payment software.
Date published: 2021-04-11
Rated 2 out of 5 by from Get lost! I don't like taking survey. I should charge you for making me take. at least I think is better than last years My information is mine and it is none of your business. A grumpy old women
Date published: 2021-04-11
Rated 5 out of 5 by from I've used Turbo Tax for years! Turbo Tax is great to use for our taxes. It's easy to use, has explanations for everything. I feel very comfortable using this program. : )
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is awesome User friendly, detailed procedure, great assistance when needed, was overall a great experience. Focused on my needs specific to my taxes. Will use again next year!!
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax is good for federal taxes Turbo Tax is great for my federal return and I've used it for years. However it is really bad for Nebraska state taxes as adjustments to decrease income are not addressed at all and this year's changes regarding credits for property taxes paid for school expenses was not addressed either. For this a person needs to go to the state site. Otherwise I like using Turbo Tax.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3845