TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Nickeled & Dimed Got nickeled and dimed throughout the process. Because I used Robinhood for one transaction, needed to add a form for one entry that hiked up the price. Total cost came in only a little less than using the same account the past two years, which I also believe was better able to help us identify tax breaks. We are hoping that our accountant will take a second look to see if we missed anything and will gladly pay the difference for anything missed. Net, next year, we'll be going back to our account to pay the little more for more piece of mind.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is EASY! I always enjoy filing online with TurboTax. Not only is it easy, but it keeps a running total of your tax return at the top of the screen and that's an amazing feature that keeps me filing with them year after year.
Date published: 2021-04-09
Rated 5 out of 5 by from Ease of use and great service I had one of your specialist call me (Amy) she was very knowledgeable and helpful
Date published: 2021-04-09
Rated 3 out of 5 by from turbotax was good OK, see it on TV had trouble with AGI no. where do i put it
Date published: 2021-04-09
Rated 1 out of 5 by from Too Many Hidden Fees I paid for a "federal and state" package but had to pay extra because I worked/lived in two states and had to file in two states. So I had to pay extra for the second state "download". Then I had to pay for the state e-file and the second state e-file. what did I purchase if I had 3 extra payments I needed to make? No thanks, I'll file with someone else next year.
Date published: 2021-04-09
Rated 5 out of 5 by from Never knew it could be this easy The easiest experience I've ever had doing my own taxes. Will probably only do it this way from now on. Thanks
Date published: 2021-04-09
Rated 5 out of 5 by from Love Turbo Tax So easy. Not at all what I was expecting. Thank you Turbo Tax!
Date published: 2021-04-09
Rated 5 out of 5 by from Its worked great for the past 3 years Well i'm no tax software expert. But turbotax is super easy and they do a good job streamlining by not wasting your time with random information if they know youre just going to take the standard deduction anyways. That feature is awesome.
Date published: 2021-04-09
Rated 1 out of 5 by from couldn't be worse The only reason I started using turbo tax is that there was no longer anyplace I could pick up the tax forms I needed. Your whole process takes longer than filling out the physical forms. And is far more confusing.
Date published: 2021-04-09
Rated 5 out of 5 by from Happy with Turbo for 6 years! Easy to follow and fill out returns. I like that they do all the returns at one time.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3842
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Nickeled & Dimed Got nickeled and dimed throughout the process. Because I used Robinhood for one transaction, needed to add a form for one entry that hiked up the price. Total cost came in only a little less than using the same account the past two years, which I also believe was better able to help us identify tax breaks. We are hoping that our accountant will take a second look to see if we missed anything and will gladly pay the difference for anything missed. Net, next year, we'll be going back to our account to pay the little more for more piece of mind.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is EASY! I always enjoy filing online with TurboTax. Not only is it easy, but it keeps a running total of your tax return at the top of the screen and that's an amazing feature that keeps me filing with them year after year.
Date published: 2021-04-09
Rated 5 out of 5 by from Ease of use and great service I had one of your specialist call me (Amy) she was very knowledgeable and helpful
Date published: 2021-04-09
Rated 3 out of 5 by from turbotax was good OK, see it on TV had trouble with AGI no. where do i put it
Date published: 2021-04-09
Rated 1 out of 5 by from Too Many Hidden Fees I paid for a "federal and state" package but had to pay extra because I worked/lived in two states and had to file in two states. So I had to pay extra for the second state "download". Then I had to pay for the state e-file and the second state e-file. what did I purchase if I had 3 extra payments I needed to make? No thanks, I'll file with someone else next year.
Date published: 2021-04-09
Rated 5 out of 5 by from Never knew it could be this easy The easiest experience I've ever had doing my own taxes. Will probably only do it this way from now on. Thanks
Date published: 2021-04-09
Rated 5 out of 5 by from Love Turbo Tax So easy. Not at all what I was expecting. Thank you Turbo Tax!
Date published: 2021-04-09
Rated 5 out of 5 by from Its worked great for the past 3 years Well i'm no tax software expert. But turbotax is super easy and they do a good job streamlining by not wasting your time with random information if they know youre just going to take the standard deduction anyways. That feature is awesome.
Date published: 2021-04-09
Rated 1 out of 5 by from couldn't be worse The only reason I started using turbo tax is that there was no longer anyplace I could pick up the tax forms I needed. Your whole process takes longer than filling out the physical forms. And is far more confusing.
Date published: 2021-04-09
Rated 5 out of 5 by from Happy with Turbo for 6 years! Easy to follow and fill out returns. I like that they do all the returns at one time.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3842