TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Worth it! TurboTax Premier is a great tool. Intuit has corrected some nuisance errors from past versions, and I appreciate that. While doing taxes is no fun, TurboTax makes it relatively easy.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax only way to file my taxes! TurboTax makes it so easy to file my taxes. Thanks for being there for me year after year!
Date published: 2023-04-08
Rated 4 out of 5 by from turbo tax needs some improvement When answering the questions on the Maryland return once you answer you should not have to scroll back to next question. The software should do that automatic.
Date published: 2023-04-08
Rated 1 out of 5 by from Updating Failures This is the most frustrating experience I have had in YEARS!! Your updater software positively SUCKS - my system crashes continuously while trying to update. The only way around this is to uninstall and reinstall. I have done this multiple times now. AND, the online help for manual updating is equally awful. Meaning, it.just.does.not.work. I have invested decades in your product, and this is may be the last time I use it. I have never (until this year) had such a miserable experience.
Date published: 2023-04-08
Rated 5 out of 5 by from great job i tried myself and could not work out a foreign tax credit
Date published: 2023-04-08
Rated 5 out of 5 by from Fairly Easy and Painless My experience with TurboTax was very positive. I was able to complete nearly everything using the guided wizard. I was able to quickly receive help from a tax professional for the one item where I needed assistance.
Date published: 2023-04-08
Rated 2 out of 5 by from TurboTax missed part of my W2 In completing my returns, I upgraded to premium thinking I would get better service or be able to more easily talk to someone. I noticed that I owed about $4,500 which did not make any sense. In reviewing in more detail, my W2 which was brought in by TurboTax only included one state of the two I lived in during the year and it was difficult to get the second withholding incorporated. I would have thought paying $200 for this software it would have been much more intuitive. Will be looking for new software next tax season.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax User friendly and gives help buttons for further explanations.
Date published: 2023-04-08
Rated 5 out of 5 by from like the race option I love that all of the important info is transferred to the returns each year. I also love that I can see last year's info alongside this year's
Date published: 2023-04-08
Rated 5 out of 5 by from Actually enjoyed doing my taxes I purchased some rental property so my taxes were a little more complicated this year. Turbo Tax completed them unbelievably quick. Great product.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Worth it! TurboTax Premier is a great tool. Intuit has corrected some nuisance errors from past versions, and I appreciate that. While doing taxes is no fun, TurboTax makes it relatively easy.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax only way to file my taxes! TurboTax makes it so easy to file my taxes. Thanks for being there for me year after year!
Date published: 2023-04-08
Rated 4 out of 5 by from turbo tax needs some improvement When answering the questions on the Maryland return once you answer you should not have to scroll back to next question. The software should do that automatic.
Date published: 2023-04-08
Rated 1 out of 5 by from Updating Failures This is the most frustrating experience I have had in YEARS!! Your updater software positively SUCKS - my system crashes continuously while trying to update. The only way around this is to uninstall and reinstall. I have done this multiple times now. AND, the online help for manual updating is equally awful. Meaning, it.just.does.not.work. I have invested decades in your product, and this is may be the last time I use it. I have never (until this year) had such a miserable experience.
Date published: 2023-04-08
Rated 5 out of 5 by from great job i tried myself and could not work out a foreign tax credit
Date published: 2023-04-08
Rated 5 out of 5 by from Fairly Easy and Painless My experience with TurboTax was very positive. I was able to complete nearly everything using the guided wizard. I was able to quickly receive help from a tax professional for the one item where I needed assistance.
Date published: 2023-04-08
Rated 2 out of 5 by from TurboTax missed part of my W2 In completing my returns, I upgraded to premium thinking I would get better service or be able to more easily talk to someone. I noticed that I owed about $4,500 which did not make any sense. In reviewing in more detail, my W2 which was brought in by TurboTax only included one state of the two I lived in during the year and it was difficult to get the second withholding incorporated. I would have thought paying $200 for this software it would have been much more intuitive. Will be looking for new software next tax season.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax User friendly and gives help buttons for further explanations.
Date published: 2023-04-08
Rated 5 out of 5 by from like the race option I love that all of the important info is transferred to the returns each year. I also love that I can see last year's info alongside this year's
Date published: 2023-04-08
Rated 5 out of 5 by from Actually enjoyed doing my taxes I purchased some rental property so my taxes were a little more complicated this year. Turbo Tax completed them unbelievably quick. Great product.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3842