TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
LanaKane from
Fast and Easy to use
It's always fast and easy to use. Great for single and people who don't have much to report or claim.
Date published: 2023-04-19
Rated 3 out of 5 by
6204 from
Turbo Tax is great Getting help is a nightmare
The program is super easy, been using it for years. Hit a major snag this year when the program wouldn't accept my credit card. After 2 days trying and 5 hours on the phone last (calls continually being dropped)night Holly was very helpful. She identified the problem but thought I needed tech support as she couldn't fix it. She put in a call back to tech support but they never called me back. so this morning I tried another call. Jeremy was able to get me on with a supervisor and Kerry solved the problem. I am happy I was finally able to file my taxes. Very unhappy it took 2 and a half days to get the problem solved resulting in filing and paying late. will be even more unhappy if I have a penalty
Date published: 2023-04-19
Rated 3 out of 5 by
Leonard54 from
Math teacher
My experience is really hard because my taxes have been rejected three times.
Date published: 2023-04-19
Rated 5 out of 5 by
JaganN from
Turbo Tax tool is awesome
Self explanatory tool for filing the returns for Federal and California state
Date published: 2023-04-19
Rated 5 out of 5 by
Heathzzxs from
GREAT CUSTOMER SERVICE
SHE WAS VERY HELPFUL, AND REDUCED MY STRESS 100 PERCENT
Date published: 2023-04-19
Rated 5 out of 5 by
SANITRAGEE from
FILING MY TAXES
THE APP WAS EASY TO USE, AND WILL BE MY GO-TO IN THE FUTURE, WHEN FILING MY TAXES.
Date published: 2023-04-19
Rated 5 out of 5 by
Pico22 from
Tax Return was a breeze again. 2022 in the books
I've been using Turbo Tax a few years now and the convenience and efficiency that it provides is great. All my previous info is on there. No hunting down what I had the previous year. Even when I enter my detailed expenses... it finds the better options for the deductions and always catches my errors and gets me back the most amount possible.
Date published: 2023-04-19
Rated 5 out of 5 by
Mark 2182 from
Turbo Tax is easy
First time filing with Turbo Tax. Found it was relatively easy, all the verification info at the end was a little cumbersome, but if it keeps my info safe , it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by
Theresad1970 from
TurboTax review
This tax service is awesome. I will use it year after years as I have for many years. Why fix something that’s not broken
Date published: 2023-04-19
Rated 5 out of 5 by
Alilbrat from
Turbo Tax was AWESOME!
It was quick and easy. I use it every year because of this.
All TurboTax® Offerings Reviews - Page 385
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LanaKane from
Fast and Easy to use
It's always fast and easy to use. Great for single and people who don't have much to report or claim.
Date published: 2023-04-19
Rated 3 out of 5 by
6204 from
Turbo Tax is great Getting help is a nightmare
The program is super easy, been using it for years. Hit a major snag this year when the program wouldn't accept my credit card. After 2 days trying and 5 hours on the phone last (calls continually being dropped)night Holly was very helpful. She identified the problem but thought I needed tech support as she couldn't fix it. She put in a call back to tech support but they never called me back. so this morning I tried another call. Jeremy was able to get me on with a supervisor and Kerry solved the problem. I am happy I was finally able to file my taxes. Very unhappy it took 2 and a half days to get the problem solved resulting in filing and paying late. will be even more unhappy if I have a penalty
Date published: 2023-04-19
Rated 3 out of 5 by
Leonard54 from
Math teacher
My experience is really hard because my taxes have been rejected three times.
Date published: 2023-04-19
Rated 5 out of 5 by
JaganN from
Turbo Tax tool is awesome
Self explanatory tool for filing the returns for Federal and California state
Date published: 2023-04-19
Rated 5 out of 5 by
Heathzzxs from
GREAT CUSTOMER SERVICE
SHE WAS VERY HELPFUL, AND REDUCED MY STRESS 100 PERCENT
Date published: 2023-04-19
Rated 5 out of 5 by
SANITRAGEE from
FILING MY TAXES
THE APP WAS EASY TO USE, AND WILL BE MY GO-TO IN THE FUTURE, WHEN FILING MY TAXES.
Date published: 2023-04-19
Rated 5 out of 5 by
Pico22 from
Tax Return was a breeze again. 2022 in the books
I've been using Turbo Tax a few years now and the convenience and efficiency that it provides is great. All my previous info is on there. No hunting down what I had the previous year. Even when I enter my detailed expenses... it finds the better options for the deductions and always catches my errors and gets me back the most amount possible.
Date published: 2023-04-19
Rated 5 out of 5 by
Mark 2182 from
Turbo Tax is easy
First time filing with Turbo Tax. Found it was relatively easy, all the verification info at the end was a little cumbersome, but if it keeps my info safe , it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by
Theresad1970 from
TurboTax review
This tax service is awesome. I will use it year after years as I have for many years. Why fix something that’s not broken
Date published: 2023-04-19
Rated 5 out of 5 by
Alilbrat from
Turbo Tax was AWESOME!
It was quick and easy. I use it every year because of this.
All TurboTax® Offerings Reviews - Page 385
Date published: 2023-04-19