TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Fast and Easy to use It's always fast and easy to use. Great for single and people who don't have much to report or claim.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax is great Getting help is a nightmare The program is super easy, been using it for years. Hit a major snag this year when the program wouldn't accept my credit card. After 2 days trying and 5 hours on the phone last (calls continually being dropped)night Holly was very helpful. She identified the problem but thought I needed tech support as she couldn't fix it. She put in a call back to tech support but they never called me back. so this morning I tried another call. Jeremy was able to get me on with a supervisor and Kerry solved the problem. I am happy I was finally able to file my taxes. Very unhappy it took 2 and a half days to get the problem solved resulting in filing and paying late. will be even more unhappy if I have a penalty
Date published: 2023-04-19
Rated 3 out of 5 by from Math teacher My experience is really hard because my taxes have been rejected three times.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax tool is awesome Self explanatory tool for filing the returns for Federal and California state
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE SHE WAS VERY HELPFUL, AND REDUCED MY STRESS 100 PERCENT
Date published: 2023-04-19
Rated 5 out of 5 by from FILING MY TAXES THE APP WAS EASY TO USE, AND WILL BE MY GO-TO IN THE FUTURE, WHEN FILING MY TAXES.
Date published: 2023-04-19
Rated 5 out of 5 by from Tax Return was a breeze again. 2022 in the books I've been using Turbo Tax a few years now and the convenience and efficiency that it provides is great. All my previous info is on there. No hunting down what I had the previous year. Even when I enter my detailed expenses... it finds the better options for the deductions and always catches my errors and gets me back the most amount possible.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy First time filing with Turbo Tax. Found it was relatively easy, all the verification info at the end was a little cumbersome, but if it keeps my info safe , it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax review This tax service is awesome. I will use it year after years as I have for many years. Why fix something that’s not broken
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax was AWESOME! It was quick and easy. I use it every year because of this.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy to use It's always fast and easy to use. Great for single and people who don't have much to report or claim.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax is great Getting help is a nightmare The program is super easy, been using it for years. Hit a major snag this year when the program wouldn't accept my credit card. After 2 days trying and 5 hours on the phone last (calls continually being dropped)night Holly was very helpful. She identified the problem but thought I needed tech support as she couldn't fix it. She put in a call back to tech support but they never called me back. so this morning I tried another call. Jeremy was able to get me on with a supervisor and Kerry solved the problem. I am happy I was finally able to file my taxes. Very unhappy it took 2 and a half days to get the problem solved resulting in filing and paying late. will be even more unhappy if I have a penalty
Date published: 2023-04-19
Rated 3 out of 5 by from Math teacher My experience is really hard because my taxes have been rejected three times.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax tool is awesome Self explanatory tool for filing the returns for Federal and California state
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE SHE WAS VERY HELPFUL, AND REDUCED MY STRESS 100 PERCENT
Date published: 2023-04-19
Rated 5 out of 5 by from FILING MY TAXES THE APP WAS EASY TO USE, AND WILL BE MY GO-TO IN THE FUTURE, WHEN FILING MY TAXES.
Date published: 2023-04-19
Rated 5 out of 5 by from Tax Return was a breeze again. 2022 in the books I've been using Turbo Tax a few years now and the convenience and efficiency that it provides is great. All my previous info is on there. No hunting down what I had the previous year. Even when I enter my detailed expenses... it finds the better options for the deductions and always catches my errors and gets me back the most amount possible.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy First time filing with Turbo Tax. Found it was relatively easy, all the verification info at the end was a little cumbersome, but if it keeps my info safe , it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax review This tax service is awesome. I will use it year after years as I have for many years. Why fix something that’s not broken
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax was AWESOME! It was quick and easy. I use it every year because of this.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 385