TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Gets the Job Done I had to update Turbotax about 4 or 5 times while filing taxes even though I purchased the most recent version. The program had trouble loading certain pages and I had to back up and reload the pages. Other than that, I was able to file my taxes fairly easily. I will continue to use Turbotax in future years.
Date published: 2021-04-09
Rated 5 out of 5 by from Fantastic experience Great user interface, very positive experience for first time user. Clear, effective and efficient
Date published: 2021-04-09
Rated 5 out of 5 by from I use and trust Turbotax As always, easy to use and covers the right material
Date published: 2021-04-09
Rated 5 out of 5 by from Easy Peasy I love how this walks you through everything! I am so happy to avoid all the crazy fee's that people charge.
Date published: 2021-04-09
Rated 3 out of 5 by from Turbo Tax was OK Turbo tax was fairly easy to use. Not as easy as previous years. I had to scan and drop and drag several 1099s which was time consuming.
Date published: 2021-04-09
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT TURBO TAX IS EXCELLENT, FAST, CLEAR VERY SUPPORTIVE
Date published: 2021-04-09
Rated 3 out of 5 by from Continues to improve, but comes at a high cost Overall really efficient software and process. Makes taxes very intuitive. However, prices have increased drastically vs. prior years (almost 40%) and for this reason decided to downgrade the overall product rating. Although filing has become quite easy, the fees just continue to pile up and it feels like you are constantly being pushed to trade up / upgrade - marketing can be a bit deceptive.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Made It Easy This was my first year to use Turbo Tax and I was pleasantly surprised. I requested two phone calls for assistance and received both of those within five minutes. When i was providing information for my return, the additional information boxes were very helpful and provided information in a way that I could understand it. I will use Turbo Tax again.
Date published: 2021-04-09
Rated 5 out of 5 by from Very Helpful Having the live chat option and ability to talk to a CPA really helped put our minds at ease for filing!
Date published: 2021-04-09
Rated 5 out of 5 by from My live chat assistant was very helpful thx Very pleasant experience my chat assistant was very kind , helpful and patient
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Gets the Job Done I had to update Turbotax about 4 or 5 times while filing taxes even though I purchased the most recent version. The program had trouble loading certain pages and I had to back up and reload the pages. Other than that, I was able to file my taxes fairly easily. I will continue to use Turbotax in future years.
Date published: 2021-04-09
Rated 5 out of 5 by from Fantastic experience Great user interface, very positive experience for first time user. Clear, effective and efficient
Date published: 2021-04-09
Rated 5 out of 5 by from I use and trust Turbotax As always, easy to use and covers the right material
Date published: 2021-04-09
Rated 5 out of 5 by from Easy Peasy I love how this walks you through everything! I am so happy to avoid all the crazy fee's that people charge.
Date published: 2021-04-09
Rated 3 out of 5 by from Turbo Tax was OK Turbo tax was fairly easy to use. Not as easy as previous years. I had to scan and drop and drag several 1099s which was time consuming.
Date published: 2021-04-09
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT TURBO TAX IS EXCELLENT, FAST, CLEAR VERY SUPPORTIVE
Date published: 2021-04-09
Rated 3 out of 5 by from Continues to improve, but comes at a high cost Overall really efficient software and process. Makes taxes very intuitive. However, prices have increased drastically vs. prior years (almost 40%) and for this reason decided to downgrade the overall product rating. Although filing has become quite easy, the fees just continue to pile up and it feels like you are constantly being pushed to trade up / upgrade - marketing can be a bit deceptive.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Made It Easy This was my first year to use Turbo Tax and I was pleasantly surprised. I requested two phone calls for assistance and received both of those within five minutes. When i was providing information for my return, the additional information boxes were very helpful and provided information in a way that I could understand it. I will use Turbo Tax again.
Date published: 2021-04-09
Rated 5 out of 5 by from Very Helpful Having the live chat option and ability to talk to a CPA really helped put our minds at ease for filing!
Date published: 2021-04-09
Rated 5 out of 5 by from My live chat assistant was very helpful thx Very pleasant experience my chat assistant was very kind , helpful and patient
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3840