TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is very easy to use! It's great Since we've been using Turbo Tax we haven't had any issues. Have never contacted anyone
Date published: 2021-05-03
Rated 4 out of 5 by from thank you TT on the MAC is a much better experience than Windows TT
Date published: 2021-05-03
Rated 3 out of 5 by from Love the product capabilities but..... I love the capabilities for the product but some of the fields don't work properly. After working with tech support I figured out how to get the fields correct.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is easy and fast! This is my first time using Turbo Tax. They show you step by step on how you file your taxes!
Date published: 2021-05-03
Rated 4 out of 5 by from It worked, but too much upselling. First time with a tax software after doing them myself for 40 years. Filed federal and state tax return after about an hour and a half. So it worked and that's the bottom line. One hangup, insisting on the number in Box D of W-2 when there was no number, making me scan and pdf the form.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax is awesome!! It is convenient and useful. It saves my time and accurate.
Date published: 2021-05-03
Rated 5 out of 5 by from AWAYS THE BEST WAY I have used this service for many years. This year I had to use the tax expert option and they responded quickly.
Date published: 2021-05-03
Rated 1 out of 5 by from CPA Support for Business Tax I was told that Turbotax business will no longer provide CPA support on the Business software. This is so sad, definitely not a good idea, as I've talked to many awesome CPA. Most small business owner like myself who has very simple 1120s tax, sometimes just need to talk to CPA to find out where to enter the number in the form that's why we choose Turbotax business over CPA firm. It also provide business owner to better understanding on their tax.
Date published: 2021-05-03
Rated 1 out of 5 by from Terrible bug with mortgage interest-multiple 1098s The bug that occurs when entering multiple 1098 data which then excludes mortgage interest because of incorrect total mortgage balances was extremely frustrating. Took 3 times as long to complete taxes after researching the bug on my own.
Date published: 2021-05-03
Rated 3 out of 5 by from A little confusing Several changes which made things confusing, example mineral royalties questions was different from last years.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 3839
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very easy to use! It's great Since we've been using Turbo Tax we haven't had any issues. Have never contacted anyone
Date published: 2021-05-03
Rated 4 out of 5 by from thank you TT on the MAC is a much better experience than Windows TT
Date published: 2021-05-03
Rated 3 out of 5 by from Love the product capabilities but..... I love the capabilities for the product but some of the fields don't work properly. After working with tech support I figured out how to get the fields correct.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is easy and fast! This is my first time using Turbo Tax. They show you step by step on how you file your taxes!
Date published: 2021-05-03
Rated 4 out of 5 by from It worked, but too much upselling. First time with a tax software after doing them myself for 40 years. Filed federal and state tax return after about an hour and a half. So it worked and that's the bottom line. One hangup, insisting on the number in Box D of W-2 when there was no number, making me scan and pdf the form.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax is awesome!! It is convenient and useful. It saves my time and accurate.
Date published: 2021-05-03
Rated 5 out of 5 by from AWAYS THE BEST WAY I have used this service for many years. This year I had to use the tax expert option and they responded quickly.
Date published: 2021-05-03
Rated 1 out of 5 by from CPA Support for Business Tax I was told that Turbotax business will no longer provide CPA support on the Business software. This is so sad, definitely not a good idea, as I've talked to many awesome CPA. Most small business owner like myself who has very simple 1120s tax, sometimes just need to talk to CPA to find out where to enter the number in the form that's why we choose Turbotax business over CPA firm. It also provide business owner to better understanding on their tax.
Date published: 2021-05-03
Rated 1 out of 5 by from Terrible bug with mortgage interest-multiple 1098s The bug that occurs when entering multiple 1098 data which then excludes mortgage interest because of incorrect total mortgage balances was extremely frustrating. Took 3 times as long to complete taxes after researching the bug on my own.
Date published: 2021-05-03
Rated 3 out of 5 by from A little confusing Several changes which made things confusing, example mineral royalties questions was different from last years.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 3839