TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Captured market, lackluster product Haven't used TurboTax in 10+ years, not really impressed with the state of the product. Looks great and is basically gamified, but the automation isn't there for non-standard situations. Intuit has regulatory capture going for it, and it shows via the gaps in this product. It didn't correctly pickup the recipient address off a scanned 1099-DIV, and then wouldn't accept the obviously correct zip code. It's not set up to handle non-qualified ESPP plans, because it refused to accept the 1099-B info exactly as printed. It's an ESPP plan but with 20% match, not a discount. As far as I can tell, TurboTax cannot correctly handle this situation. Mistakenly thought my spouse had lost health coverage, with no option to skip that line of questioning. I guess I just hope it works out!
Date published: 2023-04-11
Rated 5 out of 5 by from Way easier and cheaper than HR Block! I appreciated the ability to log in to financial institutions to pull the tax documents instantly! Great feature and love the military friendly!
Date published: 2023-04-11
Rated 5 out of 5 by from I only trust Turbotax for my tax filings!!! For over 20 years I have used Turbotax as the tool I trust to file my taxes with no errors and with all the advice I need to get my highest possible refund. I like the way they have evolve over time with their user friendly software. I would not even think about other way to file my taxes both Federal and State. I really love Turbotax from the bottom of my heart!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax Turbo tax is an easy and simple way to do your taxes. You have up to three options on how to do them which is by yourself, a helper, or have someone do it entirely just for you!! Awesome Service!! Saved myself some money!!!
Date published: 2023-04-11
Rated 4 out of 5 by from TT mostly good Overall works well, but the description in the State product is vague.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax experience I have use turbo tax for years, this year was a little tricky.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is awesome It was quick and simple they got me to do everything i needed to do in about 20 minutes i avoided a hassle going out and doing my taxes I did right here on my computer
Date published: 2023-04-11
Rated 1 out of 5 by from Too expensive I didn't care for the corny animations while I was filling out my taxes and realizing that I owe $2200. It felt like a thumb in my eye. Is that why you charge so much?
Date published: 2023-04-11
Rated 5 out of 5 by from Gets better every year I've been using Turbotax for years and years and I've noticed that the product keeps getting better and better. By that I mean easier to get from start to finish accurately in the shortest amount of time. I do several taxes for family members in all different situations from students, to working couples, to retirees, so I have come across all the different situations.
Date published: 2023-04-11
Rated 4 out of 5 by from Awesome very quick and easy I didn’t interact with a turbo tax helper but that’s only because it was so easy to use!!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3839
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Captured market, lackluster product Haven't used TurboTax in 10+ years, not really impressed with the state of the product. Looks great and is basically gamified, but the automation isn't there for non-standard situations. Intuit has regulatory capture going for it, and it shows via the gaps in this product. It didn't correctly pickup the recipient address off a scanned 1099-DIV, and then wouldn't accept the obviously correct zip code. It's not set up to handle non-qualified ESPP plans, because it refused to accept the 1099-B info exactly as printed. It's an ESPP plan but with 20% match, not a discount. As far as I can tell, TurboTax cannot correctly handle this situation. Mistakenly thought my spouse had lost health coverage, with no option to skip that line of questioning. I guess I just hope it works out!
Date published: 2023-04-11
Rated 5 out of 5 by from Way easier and cheaper than HR Block! I appreciated the ability to log in to financial institutions to pull the tax documents instantly! Great feature and love the military friendly!
Date published: 2023-04-11
Rated 5 out of 5 by from I only trust Turbotax for my tax filings!!! For over 20 years I have used Turbotax as the tool I trust to file my taxes with no errors and with all the advice I need to get my highest possible refund. I like the way they have evolve over time with their user friendly software. I would not even think about other way to file my taxes both Federal and State. I really love Turbotax from the bottom of my heart!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax Turbo tax is an easy and simple way to do your taxes. You have up to three options on how to do them which is by yourself, a helper, or have someone do it entirely just for you!! Awesome Service!! Saved myself some money!!!
Date published: 2023-04-11
Rated 4 out of 5 by from TT mostly good Overall works well, but the description in the State product is vague.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax experience I have use turbo tax for years, this year was a little tricky.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is awesome It was quick and simple they got me to do everything i needed to do in about 20 minutes i avoided a hassle going out and doing my taxes I did right here on my computer
Date published: 2023-04-11
Rated 1 out of 5 by from Too expensive I didn't care for the corny animations while I was filling out my taxes and realizing that I owe $2200. It felt like a thumb in my eye. Is that why you charge so much?
Date published: 2023-04-11
Rated 5 out of 5 by from Gets better every year I've been using Turbotax for years and years and I've noticed that the product keeps getting better and better. By that I mean easier to get from start to finish accurately in the shortest amount of time. I do several taxes for family members in all different situations from students, to working couples, to retirees, so I have come across all the different situations.
Date published: 2023-04-11
Rated 4 out of 5 by from Awesome very quick and easy I didn’t interact with a turbo tax helper but that’s only because it was so easy to use!!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3839