TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Gee Thizz from Captured market, lackluster product Haven't used TurboTax in 10+ years, not really impressed with the state of the product. Looks great and is basically gamified, but the automation isn't there for non-standard situations. Intuit has regulatory capture going for it, and it shows via the gaps in this product. It didn't correctly pickup the recipient address off a scanned 1099-DIV, and then wouldn't accept the obviously correct zip code. It's not set up to handle non-qualified ESPP plans, because it refused to accept the 1099-B info exactly as printed. It's an ESPP plan but with 20% match, not a discount. As far as I can tell, TurboTax cannot correctly handle this situation. Mistakenly thought my spouse had lost health coverage, with no option to skip that line of questioning. I guess I just hope it works out!
Date published: 2023-04-11
Rated 5 out of 5 by Nang Lai from Way easier and cheaper than HR Block! I appreciated the ability to log in to financial institutions to pull the tax documents instantly! Great feature and love the military friendly!
Date published: 2023-04-11
Rated 5 out of 5 by Memo the Brown from I only trust Turbotax for my tax filings!!! For over 20 years I have used Turbotax as the tool I trust to file my taxes with no errors and with all the advice I need to get my highest possible refund. I like the way they have evolve over time with their user friendly software. I would not even think about other way to file my taxes both Federal and State. I really love Turbotax from the bottom of my heart!
Date published: 2023-04-11
Rated 5 out of 5 by bubbles222 from Turbo tax Turbo tax is an easy and simple way to do your taxes. You have up to three options on how to do them which is by yourself, a helper, or have someone do it entirely just for you!! Awesome Service!! Saved myself some money!!!
Date published: 2023-04-11
Rated 4 out of 5 by RCnAL from TT mostly good Overall works well, but the description in the State product is vague.
Date published: 2023-04-11
Rated 5 out of 5 by RobertRER from Turbo tax experience I have use turbo tax for years, this year was a little tricky.
Date published: 2023-04-11
Rated 5 out of 5 by Cplummer19 from turbo tax is awesome It was quick and simple they got me to do everything i needed to do in about 20 minutes i avoided a hassle going out and doing my taxes I did right here on my computer
Date published: 2023-04-11
Rated 1 out of 5 by Jacken Mehoff from Too expensive I didn't care for the corny animations while I was filling out my taxes and realizing that I owe $2200. It felt like a thumb in my eye. Is that why you charge so much?
Date published: 2023-04-11
Rated 5 out of 5 by Sonja C from Gets better every year I've been using Turbotax for years and years and I've noticed that the product keeps getting better and better. By that I mean easier to get from start to finish accurately in the shortest amount of time. I do several taxes for family members in all different situations from students, to working couples, to retirees, so I have come across all the different situations.
Date published: 2023-04-11
Rated 4 out of 5 by Hanne20 from Awesome very quick and easy I didn’t interact with a turbo tax helper but that’s only because it was so easy to use!!
All TurboTax® Offerings Reviews - Page 3839
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Gee Thizz from Captured market, lackluster product Haven't used TurboTax in 10+ years, not really impressed with the state of the product. Looks great and is basically gamified, but the automation isn't there for non-standard situations. Intuit has regulatory capture going for it, and it shows via the gaps in this product. It didn't correctly pickup the recipient address off a scanned 1099-DIV, and then wouldn't accept the obviously correct zip code. It's not set up to handle non-qualified ESPP plans, because it refused to accept the 1099-B info exactly as printed. It's an ESPP plan but with 20% match, not a discount. As far as I can tell, TurboTax cannot correctly handle this situation. Mistakenly thought my spouse had lost health coverage, with no option to skip that line of questioning. I guess I just hope it works out!
Date published: 2023-04-11
Rated 5 out of 5 by Nang Lai from Way easier and cheaper than HR Block! I appreciated the ability to log in to financial institutions to pull the tax documents instantly! Great feature and love the military friendly!
Date published: 2023-04-11
Rated 5 out of 5 by Memo the Brown from I only trust Turbotax for my tax filings!!! For over 20 years I have used Turbotax as the tool I trust to file my taxes with no errors and with all the advice I need to get my highest possible refund. I like the way they have evolve over time with their user friendly software. I would not even think about other way to file my taxes both Federal and State. I really love Turbotax from the bottom of my heart!
Date published: 2023-04-11
Rated 5 out of 5 by bubbles222 from Turbo tax Turbo tax is an easy and simple way to do your taxes. You have up to three options on how to do them which is by yourself, a helper, or have someone do it entirely just for you!! Awesome Service!! Saved myself some money!!!
Date published: 2023-04-11
Rated 4 out of 5 by RCnAL from TT mostly good Overall works well, but the description in the State product is vague.
Date published: 2023-04-11
Rated 5 out of 5 by RobertRER from Turbo tax experience I have use turbo tax for years, this year was a little tricky.
Date published: 2023-04-11
Rated 5 out of 5 by Cplummer19 from turbo tax is awesome It was quick and simple they got me to do everything i needed to do in about 20 minutes i avoided a hassle going out and doing my taxes I did right here on my computer
Date published: 2023-04-11
Rated 1 out of 5 by Jacken Mehoff from Too expensive I didn't care for the corny animations while I was filling out my taxes and realizing that I owe $2200. It felt like a thumb in my eye. Is that why you charge so much?
Date published: 2023-04-11
Rated 5 out of 5 by Sonja C from Gets better every year I've been using Turbotax for years and years and I've noticed that the product keeps getting better and better. By that I mean easier to get from start to finish accurately in the shortest amount of time. I do several taxes for family members in all different situations from students, to working couples, to retirees, so I have come across all the different situations.
Date published: 2023-04-11
Rated 4 out of 5 by Hanne20 from Awesome very quick and easy I didn’t interact with a turbo tax helper but that’s only because it was so easy to use!!
All TurboTax® Offerings Reviews - Page 3839
Date published: 2023-04-11