TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Never done taxes before this is a very easy app!!! Didn't talk with an expert didn't have to the app's very self-explanatory and very easy to use only thing I had a problem with was figuring out how to e-file but I figured it out thank you TurboTax!!!
Date published: 2021-03-22
Rated 4 out of 5 by from Great until the final screen Had a great experience until I came to the final screen and discovered I had to pay $25 to efile my state returns and another $40 for some kind of "refund processing" fee. I understood TurboTax Deluxe offered a free Fed. filing and was going to pay the state fee, but was disappointed enough to print my returns and pay $.80 to file both of them.
Date published: 2021-03-22
Rated 5 out of 5 by from great name great experience easy to do and a pleasure doing!!!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbotax so good! Convenient, free. Turbo tax help you file the tax return in a comfort way, you won't mixed up or been confused, just follow the sequence.
Date published: 2021-03-22
Rated 5 out of 5 by from Painless Filing with Turbo Tax is so easy and they explain everything
Date published: 2021-03-22
Rated 5 out of 5 by from love it very nice. I enjoyed using turbo tax fun and easy.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbotax is awesome! Very easy to use... walks you through every step... a first grader could use it!
Date published: 2021-03-22
Rated 5 out of 5 by from DOPE Its super easy to use and very easy to follow along with the provided steps.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent product I've used Turbo Tax for a number of years and look forward to using the software in the years to come.
Date published: 2021-03-22
Rated 3 out of 5 by from not as good as previous years' software I am a retired professional tax preparer. I was in private business for over 25 years. I also was a volunteer with VITA for many years and then with AARP for about 12 additional years when we moved to another state. I am well versed with tax preparation and therefore I feel qualified to comment on this year's TT. I have used TurboTax for my personal taxes for at least the last 25 years. TT FYE 2020 is the least user friendly. I ordered CD download. It would not download with the CD, so I had to use the download from the computer. Could not transfer last year's (fye 2019) information as I always have in the past. When entering information, I got "stuck" several times, had to delete and start over again. Nowhere could I find "USEFUL" help. questions asked and were not answered to the topic asked. PLEASE IMPROVE FYE 2021. I would be glad to discuss this further if you are interested. you can contact me through my email.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 3836
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Never done taxes before this is a very easy app!!! Didn't talk with an expert didn't have to the app's very self-explanatory and very easy to use only thing I had a problem with was figuring out how to e-file but I figured it out thank you TurboTax!!!
Date published: 2021-03-22
Rated 4 out of 5 by from Great until the final screen Had a great experience until I came to the final screen and discovered I had to pay $25 to efile my state returns and another $40 for some kind of "refund processing" fee. I understood TurboTax Deluxe offered a free Fed. filing and was going to pay the state fee, but was disappointed enough to print my returns and pay $.80 to file both of them.
Date published: 2021-03-22
Rated 5 out of 5 by from great name great experience easy to do and a pleasure doing!!!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbotax so good! Convenient, free. Turbo tax help you file the tax return in a comfort way, you won't mixed up or been confused, just follow the sequence.
Date published: 2021-03-22
Rated 5 out of 5 by from Painless Filing with Turbo Tax is so easy and they explain everything
Date published: 2021-03-22
Rated 5 out of 5 by from love it very nice. I enjoyed using turbo tax fun and easy.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbotax is awesome! Very easy to use... walks you through every step... a first grader could use it!
Date published: 2021-03-22
Rated 5 out of 5 by from DOPE Its super easy to use and very easy to follow along with the provided steps.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent product I've used Turbo Tax for a number of years and look forward to using the software in the years to come.
Date published: 2021-03-22
Rated 3 out of 5 by from not as good as previous years' software I am a retired professional tax preparer. I was in private business for over 25 years. I also was a volunteer with VITA for many years and then with AARP for about 12 additional years when we moved to another state. I am well versed with tax preparation and therefore I feel qualified to comment on this year's TT. I have used TurboTax for my personal taxes for at least the last 25 years. TT FYE 2020 is the least user friendly. I ordered CD download. It would not download with the CD, so I had to use the download from the computer. Could not transfer last year's (fye 2019) information as I always have in the past. When entering information, I got "stuck" several times, had to delete and start over again. Nowhere could I find "USEFUL" help. questions asked and were not answered to the topic asked. PLEASE IMPROVE FYE 2021. I would be glad to discuss this further if you are interested. you can contact me through my email.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 3836