TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Should Not Have to Pay to File 1040 I'm not happy that we had to pay over $100 for the deluxe version to file a 1040 simply because we had interest and educator expense deductions. Whatever we saved in taxes we just had to pay for the deluxe service.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax Is So EASY Super simple to use, and also makes sure your getting all of your tax benefits.
Date published: 2023-04-08
Rated 5 out of 5 by from Simple to use Filing is easy. However, I noticed that the quality of the expert reviewers is not consistent. Some have little to no knowledge of some topics and have different levels of experience. However you can find a good reviewer If you call several times and one of the reviewers will be good.
Date published: 2023-04-08
Rated 4 out of 5 by from Much improved. improved a lot. Need more user-friendly terms without assuming the user know tax.
Date published: 2023-04-08
Rated 4 out of 5 by from Regular Turbo Tax User Overall Turbo Tax does a great job, but as always, there are hiccups along the way that can be frustrating which require a call or chat with an expert. The experts are always courteous, knowledgeable and fast.
Date published: 2023-04-08
Rated 1 out of 5 by from Time for a new tax prep service! I don't appreciate y'all trying to sneak extra 39 dollars out of my return as a "processing fee" for taking you're already high premium out of said return, think its time to find a new tax prep service.
Date published: 2023-04-08
Rated 5 out of 5 by from Simple and Effective Turbotax is Simple and Very easy to use! Takes you exactly to what you want to.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Experience with TurboTax! Easy to follow with helpful tips along the way that are easy to understand!
Date published: 2023-04-08
Rated 5 out of 5 by from turbotax did it's job it was an easy process, will continuously use and advise to use.
Date published: 2023-04-08
Rated 5 out of 5 by from Love turbo tax I'm 61 and have used turbo tax as long as I can remember. I have occasionally tried other programs but have always come back. The others just don't seem as intuitive and I always wonder if I missed something.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Should Not Have to Pay to File 1040 I'm not happy that we had to pay over $100 for the deluxe version to file a 1040 simply because we had interest and educator expense deductions. Whatever we saved in taxes we just had to pay for the deluxe service.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax Is So EASY Super simple to use, and also makes sure your getting all of your tax benefits.
Date published: 2023-04-08
Rated 5 out of 5 by from Simple to use Filing is easy. However, I noticed that the quality of the expert reviewers is not consistent. Some have little to no knowledge of some topics and have different levels of experience. However you can find a good reviewer If you call several times and one of the reviewers will be good.
Date published: 2023-04-08
Rated 4 out of 5 by from Much improved. improved a lot. Need more user-friendly terms without assuming the user know tax.
Date published: 2023-04-08
Rated 4 out of 5 by from Regular Turbo Tax User Overall Turbo Tax does a great job, but as always, there are hiccups along the way that can be frustrating which require a call or chat with an expert. The experts are always courteous, knowledgeable and fast.
Date published: 2023-04-08
Rated 1 out of 5 by from Time for a new tax prep service! I don't appreciate y'all trying to sneak extra 39 dollars out of my return as a "processing fee" for taking you're already high premium out of said return, think its time to find a new tax prep service.
Date published: 2023-04-08
Rated 5 out of 5 by from Simple and Effective Turbotax is Simple and Very easy to use! Takes you exactly to what you want to.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Experience with TurboTax! Easy to follow with helpful tips along the way that are easy to understand!
Date published: 2023-04-08
Rated 5 out of 5 by from turbotax did it's job it was an easy process, will continuously use and advise to use.
Date published: 2023-04-08
Rated 5 out of 5 by from Love turbo tax I'm 61 and have used turbo tax as long as I can remember. I have occasionally tried other programs but have always come back. The others just don't seem as intuitive and I always wonder if I missed something.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3836