TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from User unfriendly customer service I updated and saved my return. I couldn't find it on my computer, so I called. Got a very annoying automated response with no option to talk to a representative. I've been using Turbo tax for over 15 years. This issue has made me rethink if I'll use you again. My disk didn't work so I had to download it from your website.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo tax is so easy to use fast reliable, i feel confident i get the most money using turbo tax
Date published: 2021-04-11
Rated 5 out of 5 by from turbotax is awesome Fast and easy to use. Simple to understand, step by step instructions. It helps you get the highest possible return.
Date published: 2021-04-11
Rated 5 out of 5 by from Software is the best. Won't use any other tax software. Service is the best. Expert answered my questions and resolved all issues.
Date published: 2021-04-11
Rated 5 out of 5 by from Very smooth Access to most data was painless - as a good software program should be.
Date published: 2021-04-11
Rated 5 out of 5 by from I Absolutely Love TurboTax!!! I have used TurboTax now for approximately 7 to 8 years consecutively and it is the only way to go for me. I feel secure and confident using TurboTax as they seem to stay up to date with the current tax laws and does a great job of finding tax deductions that I am not even aware that I am entitled to.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax First Time User It was easy!! I stepped through each of the questions (which were very understandable) & it even brought in a lot of my information (when applicable). I received a great return.
Date published: 2021-04-11
Rated 4 out of 5 by from easy to use easy to use. I like that there is always a real person to talk too.
Date published: 2021-04-11
Rated 5 out of 5 by from Top of the line tax return service This was a very pleasant experience. The prompted steps are clearly stated and are easy to follow. It was a great experience.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax helps to make things easier I have been using TT for decades, and I really like how easy it makes filing my taxes, despite them getting increasingly difficult. (more forms, etc) I am grateful for the electronic help, and filing is so easy, including direct deposit.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from User unfriendly customer service I updated and saved my return. I couldn't find it on my computer, so I called. Got a very annoying automated response with no option to talk to a representative. I've been using Turbo tax for over 15 years. This issue has made me rethink if I'll use you again. My disk didn't work so I had to download it from your website.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo tax is so easy to use fast reliable, i feel confident i get the most money using turbo tax
Date published: 2021-04-11
Rated 5 out of 5 by from turbotax is awesome Fast and easy to use. Simple to understand, step by step instructions. It helps you get the highest possible return.
Date published: 2021-04-11
Rated 5 out of 5 by from Software is the best. Won't use any other tax software. Service is the best. Expert answered my questions and resolved all issues.
Date published: 2021-04-11
Rated 5 out of 5 by from Very smooth Access to most data was painless - as a good software program should be.
Date published: 2021-04-11
Rated 5 out of 5 by from I Absolutely Love TurboTax!!! I have used TurboTax now for approximately 7 to 8 years consecutively and it is the only way to go for me. I feel secure and confident using TurboTax as they seem to stay up to date with the current tax laws and does a great job of finding tax deductions that I am not even aware that I am entitled to.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax First Time User It was easy!! I stepped through each of the questions (which were very understandable) & it even brought in a lot of my information (when applicable). I received a great return.
Date published: 2021-04-11
Rated 4 out of 5 by from easy to use easy to use. I like that there is always a real person to talk too.
Date published: 2021-04-11
Rated 5 out of 5 by from Top of the line tax return service This was a very pleasant experience. The prompted steps are clearly stated and are easy to follow. It was a great experience.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax helps to make things easier I have been using TT for decades, and I really like how easy it makes filing my taxes, despite them getting increasingly difficult. (more forms, etc) I am grateful for the electronic help, and filing is so easy, including direct deposit.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3836