TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Gets the job done I love that all my information copies from the previous year, and that's why I keep using TurboTax. I don't like that the price is so high, when I have such a basic tax return for being self-employed. It would also be nice if some of the extra questions about random situations that don't usually apply would just transfer from the previous year. I understand that you are just being thorough, and I do appreciate that. Also, being asked twice about MAX is a bit much.
Date published: 2022-03-24
Rated 5 out of 5 by from Very useful for a more complex return I was very happy with the TurboTax. The ability to import information from my brokerage was extremely helpful. I also had other more complex tax situations that were handled very easily.
Date published: 2022-03-24
Rated 1 out of 5 by from Not free they offerd free personal tax but charged me $300+ to do basic tax form.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is accurate and easy to use I've been using TurboTax for many years and it has assisted me with preparing my tax returns in an easy to use and understand Q & A format. I would highly recommend it for anyone doing their own tax returns.
Date published: 2022-03-24
Rated 4 out of 5 by from Excellant Last year was much easier and I never understand why I end up paying $88 when it says it "ONLY" cost $49.... hummmmm
Date published: 2022-03-24
Rated 5 out of 5 by from SIMPLE and INFORMATIVE I'm done with no delays TURBO made deductions and credits easy. Some info was not easy to transmit from institutions, so I manually entered.
Date published: 2022-03-24
Rated 5 out of 5 by from Best tax service ! Best tax service ever easy customer support outstanding
Date published: 2022-03-24
Rated 4 out of 5 by from Repeat user I have used TurboTax for some years and have always been very satisfied with the software. However, this year I was unable to transfer my information to the new form which was disappointing. Would have been convenient if there was an option to use "chat" or a phone number for support.
Date published: 2022-03-24
Rated 4 out of 5 by from TURBOTAX All good... Exception: The very end review said I had an error in the 'Child Tax Credit - Part B'; I no longer have any dependents...definite problem on your part
Date published: 2022-03-24
Rated 4 out of 5 by from I have used this product for years. Although I've used this product for years, I had more problems this year. I tried to get help from TurboTax, but I wasn't very successful.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Gets the job done I love that all my information copies from the previous year, and that's why I keep using TurboTax. I don't like that the price is so high, when I have such a basic tax return for being self-employed. It would also be nice if some of the extra questions about random situations that don't usually apply would just transfer from the previous year. I understand that you are just being thorough, and I do appreciate that. Also, being asked twice about MAX is a bit much.
Date published: 2022-03-24
Rated 5 out of 5 by from Very useful for a more complex return I was very happy with the TurboTax. The ability to import information from my brokerage was extremely helpful. I also had other more complex tax situations that were handled very easily.
Date published: 2022-03-24
Rated 1 out of 5 by from Not free they offerd free personal tax but charged me $300+ to do basic tax form.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is accurate and easy to use I've been using TurboTax for many years and it has assisted me with preparing my tax returns in an easy to use and understand Q & A format. I would highly recommend it for anyone doing their own tax returns.
Date published: 2022-03-24
Rated 4 out of 5 by from Excellant Last year was much easier and I never understand why I end up paying $88 when it says it "ONLY" cost $49.... hummmmm
Date published: 2022-03-24
Rated 5 out of 5 by from SIMPLE and INFORMATIVE I'm done with no delays TURBO made deductions and credits easy. Some info was not easy to transmit from institutions, so I manually entered.
Date published: 2022-03-24
Rated 5 out of 5 by from Best tax service ! Best tax service ever easy customer support outstanding
Date published: 2022-03-24
Rated 4 out of 5 by from Repeat user I have used TurboTax for some years and have always been very satisfied with the software. However, this year I was unable to transfer my information to the new form which was disappointing. Would have been convenient if there was an option to use "chat" or a phone number for support.
Date published: 2022-03-24
Rated 4 out of 5 by from TURBOTAX All good... Exception: The very end review said I had an error in the 'Child Tax Credit - Part B'; I no longer have any dependents...definite problem on your part
Date published: 2022-03-24
Rated 4 out of 5 by from I have used this product for years. Although I've used this product for years, I had more problems this year. I tried to get help from TurboTax, but I wasn't very successful.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3836