TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo is my go to this was my first time i was kind of nervous i probably made mistakes but i hope i did ok it was pretty easy
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax makes filing your taxes a breeze! Turbo Tax makes filing your taxes a breeze... even if your self employed! I found it a bit cumbersome to do an amendment to my previously filed tax return however, found a work around. Thank you for taking the dread out of a daunting task!
Date published: 2021-04-11
Rated 1 out of 5 by from This is my last year using TurboTax TurboTax has cost me literally thousands of dollars in penalties over the last 4 years, by not downloading all my tax documents (e.g. 1099-Divs) and therefore under-reporting taxes owed. I accept that I should be double-checking these things, but this year you cost me more money by having a broken form 2210. So I have to find/download documents myself, enter all values myself, but then not be able to fill out form 2210 and save some money. Plus, the entire time I'm having to click 'no' to ads for different products etc, all which cost about the same amount as hiring someone to do my taxes for me, and none of which would help the actual problems I have. I basically can't justify using you in the future, because I have lost faith in your product. I hope my taxes were done right this year, but I have no Idea. I think you really need to focus on core functionality (ensure you download all docs, ensure all the forms work) and less on the upselling. If I get tired of paying an accountant, maybe I'll try TurboTax again in a few years. Until then, thanks for making things as easy as you have.
Date published: 2021-04-11
Rated 5 out of 5 by from greeeaaatttt WAS QUICK AND EASY! JUST THE WAY SOMETHING SHOULD BE!
Date published: 2021-04-11
Rated 5 out of 5 by from Its the best! I have used Turbo Tax for 25 years. It is easy to file those dreaded taxes and Turbo Tax makes it easy.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax is fine First, I am still not happy that I had to buy a new MacBook Air in order to run OS Big Sur in order to continue to use TurboTax to file for 2020. Second, I’m still not sure I understand the QBI Qualified Business Income deduction, but the TT text suggests even the IRS is still uncertain. Third, links to Quicken and other software still need to be thoroughly verified and I have doubts about security.
Date published: 2021-04-11
Rated 5 out of 5 by from Peace of Mind Under normal tax years, it's a snap to prepare my returns. For those occasional years where you have usual tax situations, they are a lifesaver. Helped me walk through it where I would have definitely done it wrong. Thank you Turbo Tax and their online experts.
Date published: 2021-04-11
Rated 4 out of 5 by from Still needs work, but a decent product for a DIYer I have used Turbo Tax for many years as my income has gone from employed to self employed to S-Corp. I am amazed at every evolution of my income that Turbo Tax does not acknowledge the prior level of tax preparation. This is very disappointing, as I am still me year to year only from a different viewing angle. Not only this, but the latest filing did not acknowledge that I can have a mortgage that I did not receive a 1098. The interest paid was only $48 for the year, so I did not even bother with the work of claiming it. Furthermore, Turbo Tax would not allow me to list the ending balance of $0. Very disturbing. Henceforth (using that word for the wife) I noticed that the first e-filing of the taxes listed a free state return and that did not send due to non-secure connections. So re-starting my computer to secure the connection, ended up loosing the first state filing costing me an additional $25. Sad that such a noted program cannot get its business together.
Date published: 2021-04-11
Rated 4 out of 5 by from turbo tax is awesome! Great! it was so great and so amazing it was fantastic.
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to use! Very easy to use, have used it for the last few years and it is nice that it saves my info so I don't have to constantly look back at paper documents.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3829
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo is my go to this was my first time i was kind of nervous i probably made mistakes but i hope i did ok it was pretty easy
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax makes filing your taxes a breeze! Turbo Tax makes filing your taxes a breeze... even if your self employed! I found it a bit cumbersome to do an amendment to my previously filed tax return however, found a work around. Thank you for taking the dread out of a daunting task!
Date published: 2021-04-11
Rated 1 out of 5 by from This is my last year using TurboTax TurboTax has cost me literally thousands of dollars in penalties over the last 4 years, by not downloading all my tax documents (e.g. 1099-Divs) and therefore under-reporting taxes owed. I accept that I should be double-checking these things, but this year you cost me more money by having a broken form 2210. So I have to find/download documents myself, enter all values myself, but then not be able to fill out form 2210 and save some money. Plus, the entire time I'm having to click 'no' to ads for different products etc, all which cost about the same amount as hiring someone to do my taxes for me, and none of which would help the actual problems I have. I basically can't justify using you in the future, because I have lost faith in your product. I hope my taxes were done right this year, but I have no Idea. I think you really need to focus on core functionality (ensure you download all docs, ensure all the forms work) and less on the upselling. If I get tired of paying an accountant, maybe I'll try TurboTax again in a few years. Until then, thanks for making things as easy as you have.
Date published: 2021-04-11
Rated 5 out of 5 by from greeeaaatttt WAS QUICK AND EASY! JUST THE WAY SOMETHING SHOULD BE!
Date published: 2021-04-11
Rated 5 out of 5 by from Its the best! I have used Turbo Tax for 25 years. It is easy to file those dreaded taxes and Turbo Tax makes it easy.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax is fine First, I am still not happy that I had to buy a new MacBook Air in order to run OS Big Sur in order to continue to use TurboTax to file for 2020. Second, I’m still not sure I understand the QBI Qualified Business Income deduction, but the TT text suggests even the IRS is still uncertain. Third, links to Quicken and other software still need to be thoroughly verified and I have doubts about security.
Date published: 2021-04-11
Rated 5 out of 5 by from Peace of Mind Under normal tax years, it's a snap to prepare my returns. For those occasional years where you have usual tax situations, they are a lifesaver. Helped me walk through it where I would have definitely done it wrong. Thank you Turbo Tax and their online experts.
Date published: 2021-04-11
Rated 4 out of 5 by from Still needs work, but a decent product for a DIYer I have used Turbo Tax for many years as my income has gone from employed to self employed to S-Corp. I am amazed at every evolution of my income that Turbo Tax does not acknowledge the prior level of tax preparation. This is very disappointing, as I am still me year to year only from a different viewing angle. Not only this, but the latest filing did not acknowledge that I can have a mortgage that I did not receive a 1098. The interest paid was only $48 for the year, so I did not even bother with the work of claiming it. Furthermore, Turbo Tax would not allow me to list the ending balance of $0. Very disturbing. Henceforth (using that word for the wife) I noticed that the first e-filing of the taxes listed a free state return and that did not send due to non-secure connections. So re-starting my computer to secure the connection, ended up loosing the first state filing costing me an additional $25. Sad that such a noted program cannot get its business together.
Date published: 2021-04-11
Rated 4 out of 5 by from turbo tax is awesome! Great! it was so great and so amazing it was fantastic.
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to use! Very easy to use, have used it for the last few years and it is nice that it saves my info so I don't have to constantly look back at paper documents.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3829