TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Terrible handling of multiple 1098s TurboTax's explicit instructions when you have multiple 1098s affecting the same property include "get out a calculator" and merge your 1098s together. Even worse when moving primary residences. Even worse when converting former residence to a rental. Not impressed.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is an exceptional product TurboTax is easy to use and is very helpful. The information they provide as you complete your taxes is invaluable.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is nice Because I worked for Uber, I got the Self-Employment package for free, which was nice. I do wish it was cheaper but it is nice that they just take the cost out of your tax return if you do have to pay for it.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo has made my tax filing a breeze. I will recommend Turbo Tax to all my family and friends
Date published: 2021-05-16
Rated 2 out of 5 by from Unlock the Analysis' Taxes are taxes, but until TT allows me/us to have our final review exported and/or printed and/or emailed to oneself, then its of no value to me being locked within TT software which I only view once a year. Refund Analysis/Income Analysis/Deductions Analysis/Credits Analysis
Date published: 2021-05-16
Rated 1 out of 5 by from Most problems I've ever had Turbo Tax would not activate until I googled what was wrong and tried multiple screen resolutions. It took me hours just to open the product. From what I read online, Turbo Tax knows all about this problem and apparently it involves new computers and windows. How in the world did Turbo Tax not correct this? I am filing my taxes at the very last minute and the first thing the software did was update. Yet this problem persisted. I have been using turbo tax for many years but I may need to try a new program next year. I would have returned it and bought a different program this year if I had the time.
Date published: 2021-05-16
Rated 4 out of 5 by from it works easy to use TT forces you to answer questionnaire.
Date published: 2021-05-16
Rated 4 out of 5 by from Very good. It's good, but would like better explanation for brokerage tax info such that instead of "error" message, say that there isn't any prepared tax info to download.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax was very easy to use. My experience with Turbo Tax was great. The program had guides and helpful information to help me understand how to use the program. It was easy to use and didn't require a lot of time to finish.
Date published: 2021-05-16
Rated 2 out of 5 by from Horrible Experience to file STATE TAX!!! FOrm-540 SDI Error has been a NIGHTMARE!!. As such, I am UNABLE to file California TAX. Despite spending for several hours and doing all R&D the Turbo Tax seems to be going into the loop. NEVER, EVER had such issue and Intuit does not fix this bug is simply RIDICULOUS!! I will think 3 times before buying it again...
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 3823
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Terrible handling of multiple 1098s TurboTax's explicit instructions when you have multiple 1098s affecting the same property include "get out a calculator" and merge your 1098s together. Even worse when moving primary residences. Even worse when converting former residence to a rental. Not impressed.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is an exceptional product TurboTax is easy to use and is very helpful. The information they provide as you complete your taxes is invaluable.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is nice Because I worked for Uber, I got the Self-Employment package for free, which was nice. I do wish it was cheaper but it is nice that they just take the cost out of your tax return if you do have to pay for it.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo has made my tax filing a breeze. I will recommend Turbo Tax to all my family and friends
Date published: 2021-05-16
Rated 2 out of 5 by from Unlock the Analysis' Taxes are taxes, but until TT allows me/us to have our final review exported and/or printed and/or emailed to oneself, then its of no value to me being locked within TT software which I only view once a year. Refund Analysis/Income Analysis/Deductions Analysis/Credits Analysis
Date published: 2021-05-16
Rated 1 out of 5 by from Most problems I've ever had Turbo Tax would not activate until I googled what was wrong and tried multiple screen resolutions. It took me hours just to open the product. From what I read online, Turbo Tax knows all about this problem and apparently it involves new computers and windows. How in the world did Turbo Tax not correct this? I am filing my taxes at the very last minute and the first thing the software did was update. Yet this problem persisted. I have been using turbo tax for many years but I may need to try a new program next year. I would have returned it and bought a different program this year if I had the time.
Date published: 2021-05-16
Rated 4 out of 5 by from it works easy to use TT forces you to answer questionnaire.
Date published: 2021-05-16
Rated 4 out of 5 by from Very good. It's good, but would like better explanation for brokerage tax info such that instead of "error" message, say that there isn't any prepared tax info to download.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax was very easy to use. My experience with Turbo Tax was great. The program had guides and helpful information to help me understand how to use the program. It was easy to use and didn't require a lot of time to finish.
Date published: 2021-05-16
Rated 2 out of 5 by from Horrible Experience to file STATE TAX!!! FOrm-540 SDI Error has been a NIGHTMARE!!. As such, I am UNABLE to file California TAX. Despite spending for several hours and doing all R&D the Turbo Tax seems to be going into the loop. NEVER, EVER had such issue and Intuit does not fix this bug is simply RIDICULOUS!! I will think 3 times before buying it again...
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 3823