TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Easy to use. It made this so easy to file a past years taxes.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbotax experts are very helpful. Although the price was a bit hefty, I believe it was worth it to be able to speak with an actual expert on the subject. Because I needed to file more documents than I thought I did, which if I had not would've been a problem. Thank you Turbotax for the help!
Date published: 2022-05-05
Rated 5 out of 5 by from Live Premier review Both TurboTax Live experts that worked with me were exceptional. As a senior I appreciated their patience and thorough explanations.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo Tax was great!! Trina was great to work with. If I could have her do my taxes every year, I would.
Date published: 2022-05-05
Rated 4 out of 5 by from pretty good! it was rocky at first but i got the help i needed and my tax agent was prepared and helped me a lot.
Date published: 2022-05-05
Rated 1 out of 5 by from trashhhh they charge too much and I always end up paying after it tells me I'm going to get a refund the whole time
Date published: 2022-05-05
Rated 5 out of 5 by from So easy! Our rep was so smart and got us the maximum refund!
Date published: 2022-05-05
Rated 4 out of 5 by from Items Missing I was concerned because TurboTax did not put my refund deposit account numbers on my state form. When I tried to add them in the forms section, it would not allow me to enter the information. If I had not discovered this error my refund would not have been direct deposited.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo Tax Full Service Was very Good and look forward to using Turbo Tax for the years to come.
Date published: 2022-05-05
Rated 3 out of 5 by from Long time user I have used TT since the 90s, along with Quicken, so I am pretty invested in the product. I use the desktop versions (Deluxe, Home and Business). As a retired programmer, I have one observation and a couple of suggestions. Observation: it gets slower every year. It is beginning to get annoying. Suggestions: I use the business version to do an estate tax return and on line 8 of the other info section of the return I am supposed to add an attachment to explain why the estate has been open more than 2 years. Currently I am cheating by making my 8453 a multipage pdf but I would really like a way to attach another pdf file. Second suggestion: I import from Quicken and from my brokerage accounts on my personal taxes, so why can't I when doing estate taxes?
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 383
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Easy to use. It made this so easy to file a past years taxes.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbotax experts are very helpful. Although the price was a bit hefty, I believe it was worth it to be able to speak with an actual expert on the subject. Because I needed to file more documents than I thought I did, which if I had not would've been a problem. Thank you Turbotax for the help!
Date published: 2022-05-05
Rated 5 out of 5 by from Live Premier review Both TurboTax Live experts that worked with me were exceptional. As a senior I appreciated their patience and thorough explanations.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo Tax was great!! Trina was great to work with. If I could have her do my taxes every year, I would.
Date published: 2022-05-05
Rated 4 out of 5 by from pretty good! it was rocky at first but i got the help i needed and my tax agent was prepared and helped me a lot.
Date published: 2022-05-05
Rated 1 out of 5 by from trashhhh they charge too much and I always end up paying after it tells me I'm going to get a refund the whole time
Date published: 2022-05-05
Rated 5 out of 5 by from So easy! Our rep was so smart and got us the maximum refund!
Date published: 2022-05-05
Rated 4 out of 5 by from Items Missing I was concerned because TurboTax did not put my refund deposit account numbers on my state form. When I tried to add them in the forms section, it would not allow me to enter the information. If I had not discovered this error my refund would not have been direct deposited.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo Tax Full Service Was very Good and look forward to using Turbo Tax for the years to come.
Date published: 2022-05-05
Rated 3 out of 5 by from Long time user I have used TT since the 90s, along with Quicken, so I am pretty invested in the product. I use the desktop versions (Deluxe, Home and Business). As a retired programmer, I have one observation and a couple of suggestions. Observation: it gets slower every year. It is beginning to get annoying. Suggestions: I use the business version to do an estate tax return and on line 8 of the other info section of the return I am supposed to add an attachment to explain why the estate has been open more than 2 years. Currently I am cheating by making my 8453 a multipage pdf but I would really like a way to attach another pdf file. Second suggestion: I import from Quicken and from my brokerage accounts on my personal taxes, so why can't I when doing estate taxes?
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 383