TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281575 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Almost great Tough year. All my prior years' (since '93!) .TAX files got wiped out by a turbotax update. My 2019 .PDF wouldn't upload and no amount of Intuit support gave me any answer at all, just the perfunctory "it doesn't work..." Despite the glitch caused by TurboTax and TurboTax's denial of any support, the 2020 version worked perfectly well and I was able to recover enough source data for 2019 to manage all my carryforwards without TurboTax's non-existent hep. Be forewarned, keep a backup of your .TAX files in a place inaccessible to TurboTax uploads and updates. And don't expect the .PDF facility to save you.
Date published: 2021-06-11
Rated 5 out of 5 by from great service it was easy to do with help from the advisors. Thank you Turbo tax.
Date published: 2021-06-11
Rated 4 out of 5 by from Awesome saved time and anxiety Very helpful. Saved time and anxiety. Answered questions.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Taz is Amazing! Was very easy to file with turbotax they had everything all done easily for us to file.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbotax is great The Turbotax Agent is great and has a great deal of teaching skills. Above all she is patient with the client
Date published: 2021-06-11
Rated 5 out of 5 by from Outstanding ! Turbo Tax is the way to go ! The live turbo Tax expert, JD, was an outstanding help ! Superb customer service !
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Tax is amazing. Turbo Tax efficency recognized and updated new tax laws after my initial fileing that allowed be to obtain an increased refund amount.
Date published: 2021-06-11
Rated 5 out of 5 by from great to use very user friendly. Makes it very easy to understand doing your. own taxes.
Date published: 2021-06-11
Rated 5 out of 5 by from Aaron was the best expert! Aaron was our tax expert and I couldn't have asked for a more knowledgable and patient person. He helped my husband and I sort out all kinds of issues with our taxes, provided suggestions, helped us file an extension, and get everything situated accurately. I will definitely use TurboTax's premier service again, especially for someone like Aaron.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Tax is easy to use.. I have used Turbo Tax for several years and each time it is easy to use. I appreciate the final check feature
Date published: 2021-06-11
All TurboTax® Offerings Reviews - Page 383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Almost great Tough year. All my prior years' (since '93!) .TAX files got wiped out by a turbotax update. My 2019 .PDF wouldn't upload and no amount of Intuit support gave me any answer at all, just the perfunctory "it doesn't work..." Despite the glitch caused by TurboTax and TurboTax's denial of any support, the 2020 version worked perfectly well and I was able to recover enough source data for 2019 to manage all my carryforwards without TurboTax's non-existent hep. Be forewarned, keep a backup of your .TAX files in a place inaccessible to TurboTax uploads and updates. And don't expect the .PDF facility to save you.
Date published: 2021-06-11
Rated 5 out of 5 by from great service it was easy to do with help from the advisors. Thank you Turbo tax.
Date published: 2021-06-11
Rated 4 out of 5 by from Awesome saved time and anxiety Very helpful. Saved time and anxiety. Answered questions.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Taz is Amazing! Was very easy to file with turbotax they had everything all done easily for us to file.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbotax is great The Turbotax Agent is great and has a great deal of teaching skills. Above all she is patient with the client
Date published: 2021-06-11
Rated 5 out of 5 by from Outstanding ! Turbo Tax is the way to go ! The live turbo Tax expert, JD, was an outstanding help ! Superb customer service !
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Tax is amazing. Turbo Tax efficency recognized and updated new tax laws after my initial fileing that allowed be to obtain an increased refund amount.
Date published: 2021-06-11
Rated 5 out of 5 by from great to use very user friendly. Makes it very easy to understand doing your. own taxes.
Date published: 2021-06-11
Rated 5 out of 5 by from Aaron was the best expert! Aaron was our tax expert and I couldn't have asked for a more knowledgable and patient person. He helped my husband and I sort out all kinds of issues with our taxes, provided suggestions, helped us file an extension, and get everything situated accurately. I will definitely use TurboTax's premier service again, especially for someone like Aaron.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Tax is easy to use.. I have used Turbo Tax for several years and each time it is easy to use. I appreciate the final check feature
Date published: 2021-06-11
All TurboTax® Offerings Reviews - Page 383