TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Slower and Buggier I upgraded from Deluxe to Premier this year. I complete multiple returns for family members. I found that history transferred smoothly. However, all returns were slow to open and updates were slow to process. All returns showed the error indicator in the upper left corner when no errors were present. Of highest concern was that the software blocked the completion of a Pennsylvania Joint return by a surviving spouse in the year of death. It says that PA does not allow a joint return to be filed in that that situation which is absolutely not correct. The stimulus accounting was also unnecessarily complicated. Granted, the line by line instructions on the federal form are needlessly complex but I believe TurboTax could find a way to program around this. If I answer 'yes' to receiving the first a second payment that should be sufficient to prefill the form. The inconvenience is compounded by the fact that Turbo tax waits until you are in the process of filing the return to ask for missing information. There were other less significant annoyances but I will simply close by saying that this year's version was the most problematic I have encountered in many years of using your product.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is extremely user friendly and detailed Awesome experience with Turbo Tax! Fast easy and they walk you through step by step!
Date published: 2021-04-09
Rated 5 out of 5 by from easy to use! very user friendly. extremely fast. have used turbo tax three years in a row and believe i will continue to use this service.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Quick and Easy The Turbo Tax Tax Filing Software Program is a quick and easy way to file your federal and state income taxes. I recommend Turbo Tax for filing your federal and state income taxes.
Date published: 2021-04-09
Rated 5 out of 5 by from Easy and makes you confident you're doing it right So easy to use, straightforward, and makes you confident you are doing your taxes correctly!
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax made it quick and simple to file! Great. Made filing simple and quick. Found my deductions and suggested more than I knew about.
Date published: 2021-04-09
Rated 5 out of 5 by from jh Turbo Tax is Quick and Easy. The program ask all the questions for you to answer and does all the figuring.
Date published: 2021-04-09
Rated 5 out of 5 by from so easy so easy anyone can do it even me , only took me 30 min
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is great and easy Turbo tax is great and easy super fast doesnt take too much time
Date published: 2021-04-09
Rated 5 out of 5 by from Outstanding Everything worked great but TurboTax had a pop up window warning me that at age 70 1/2 I would have to pay the Required Minimum Deduction on my IRA's. The age is now 72, please correct the window.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Slower and Buggier I upgraded from Deluxe to Premier this year. I complete multiple returns for family members. I found that history transferred smoothly. However, all returns were slow to open and updates were slow to process. All returns showed the error indicator in the upper left corner when no errors were present. Of highest concern was that the software blocked the completion of a Pennsylvania Joint return by a surviving spouse in the year of death. It says that PA does not allow a joint return to be filed in that that situation which is absolutely not correct. The stimulus accounting was also unnecessarily complicated. Granted, the line by line instructions on the federal form are needlessly complex but I believe TurboTax could find a way to program around this. If I answer 'yes' to receiving the first a second payment that should be sufficient to prefill the form. The inconvenience is compounded by the fact that Turbo tax waits until you are in the process of filing the return to ask for missing information. There were other less significant annoyances but I will simply close by saying that this year's version was the most problematic I have encountered in many years of using your product.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is extremely user friendly and detailed Awesome experience with Turbo Tax! Fast easy and they walk you through step by step!
Date published: 2021-04-09
Rated 5 out of 5 by from easy to use! very user friendly. extremely fast. have used turbo tax three years in a row and believe i will continue to use this service.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Quick and Easy The Turbo Tax Tax Filing Software Program is a quick and easy way to file your federal and state income taxes. I recommend Turbo Tax for filing your federal and state income taxes.
Date published: 2021-04-09
Rated 5 out of 5 by from Easy and makes you confident you're doing it right So easy to use, straightforward, and makes you confident you are doing your taxes correctly!
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax made it quick and simple to file! Great. Made filing simple and quick. Found my deductions and suggested more than I knew about.
Date published: 2021-04-09
Rated 5 out of 5 by from jh Turbo Tax is Quick and Easy. The program ask all the questions for you to answer and does all the figuring.
Date published: 2021-04-09
Rated 5 out of 5 by from so easy so easy anyone can do it even me , only took me 30 min
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is great and easy Turbo tax is great and easy super fast doesnt take too much time
Date published: 2021-04-09
Rated 5 out of 5 by from Outstanding Everything worked great but TurboTax had a pop up window warning me that at age 70 1/2 I would have to pay the Required Minimum Deduction on my IRA's. The age is now 72, please correct the window.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3816