TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is fast and east Using Turbo Tax was easy to navigate. I highly recommend it!
Date published: 2023-04-08
Rated 5 out of 5 by from turbo tax is great Great and it was a great experience for me this year Unicorn
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use and understand. Fast and accurate. Easy and fast to fill out the information needed to file my taxes. Fair and affordable price.
Date published: 2023-04-08
Rated 2 out of 5 by from Enough with the Up-selling and Ads One would think that a product I paid $129 to use would be free of advertisements and up-selling attempts. Turbotax is a minefield of misleading mouse clicks intended steer you into unknowingly buying one of their ridiculous other products. $39 for my return to appear 5 days earlier? The Turbotax recommended direct deposit method is a Credir Karma account? I need to tell you three times I don't want to pay more money for Max Assurance or a "professional" to review my paperwork at the end? Seriously, no human looks at this stuff. It's a computer algorithm or mild artificial intelligence. Two stars because I was able to traverse the click-bait minefield and file my return. This is my last filing with Turbotax.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax is easy to use and reliable. It makes your taxes easy to understand and file.
Date published: 2023-04-08
Rated 4 out of 5 by from 2nd year using turbotax I had to call because my union discount wasn't working. The customer service rep was very nice & helpful, although we couldn't get the discount to work- due to some fine print rules we had to look up. Still easier & cheaper than going to an office & waiting for most of the day- for just a standard filing.
Date published: 2023-04-08
Rated 4 out of 5 by from Nice experience. I have been using Turbo Tax for many years. I like the improvements I see each year. This year was no exception.
Date published: 2023-04-08
Rated 5 out of 5 by from Always a great experience I have been using TurboTax since 2010 after a terrible experience with chain store front outfit that charged me over $400 with no communication and not even getting to meet the individual that prepared my taxes. This caused me to miss deductions for natural disaster repairs after a hurricane. Turbo Tax walks me through every possible type of deduction making sure I don't miss anything!
Date published: 2023-04-08
Rated 5 out of 5 by from first time- W2 and 1099 It was comprehensive and far better than my previous account who was more expensive in finding tax breaks and reducing my tax burdens.
Date published: 2023-04-08
Rated 5 out of 5 by from Thanks for making it smooth and uncomplicated Picking up where I left off is a great feature, Turbo Tax asks questions and offers helps if you need more details for most things. Turbo Tax definitely makes an arduous task manageable and understandable.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3810
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is fast and east Using Turbo Tax was easy to navigate. I highly recommend it!
Date published: 2023-04-08
Rated 5 out of 5 by from turbo tax is great Great and it was a great experience for me this year Unicorn
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use and understand. Fast and accurate. Easy and fast to fill out the information needed to file my taxes. Fair and affordable price.
Date published: 2023-04-08
Rated 2 out of 5 by from Enough with the Up-selling and Ads One would think that a product I paid $129 to use would be free of advertisements and up-selling attempts. Turbotax is a minefield of misleading mouse clicks intended steer you into unknowingly buying one of their ridiculous other products. $39 for my return to appear 5 days earlier? The Turbotax recommended direct deposit method is a Credir Karma account? I need to tell you three times I don't want to pay more money for Max Assurance or a "professional" to review my paperwork at the end? Seriously, no human looks at this stuff. It's a computer algorithm or mild artificial intelligence. Two stars because I was able to traverse the click-bait minefield and file my return. This is my last filing with Turbotax.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax is easy to use and reliable. It makes your taxes easy to understand and file.
Date published: 2023-04-08
Rated 4 out of 5 by from 2nd year using turbotax I had to call because my union discount wasn't working. The customer service rep was very nice & helpful, although we couldn't get the discount to work- due to some fine print rules we had to look up. Still easier & cheaper than going to an office & waiting for most of the day- for just a standard filing.
Date published: 2023-04-08
Rated 4 out of 5 by from Nice experience. I have been using Turbo Tax for many years. I like the improvements I see each year. This year was no exception.
Date published: 2023-04-08
Rated 5 out of 5 by from Always a great experience I have been using TurboTax since 2010 after a terrible experience with chain store front outfit that charged me over $400 with no communication and not even getting to meet the individual that prepared my taxes. This caused me to miss deductions for natural disaster repairs after a hurricane. Turbo Tax walks me through every possible type of deduction making sure I don't miss anything!
Date published: 2023-04-08
Rated 5 out of 5 by from first time- W2 and 1099 It was comprehensive and far better than my previous account who was more expensive in finding tax breaks and reducing my tax burdens.
Date published: 2023-04-08
Rated 5 out of 5 by from Thanks for making it smooth and uncomplicated Picking up where I left off is a great feature, Turbo Tax asks questions and offers helps if you need more details for most things. Turbo Tax definitely makes an arduous task manageable and understandable.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3810