TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Turbotax is great. I've been using Turbotax for over 15 years. Easy to do our taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from Good It was fast and efficient. They where very informative.
Date published: 2022-03-24
Rated 5 out of 5 by from Great Was good been with turbo tax for five years never had a problem
Date published: 2022-03-24
Rated 3 out of 5 by from Property Tax for Minnesota not working Property tax part of state is not working at all. You need to fix it - had to do it online.
Date published: 2022-03-24
Rated 2 out of 5 by from If your going to advertise as free make it free! I info was wrong. Didn't find my actual amounts. Gave me three charges one for fed, one for state, and then one for CHOOSING TO PAY WITH MY REFUND!?!?!? That is idiotic. Will probably not use again next year!
Date published: 2022-03-24
Rated 5 out of 5 by from Great service Working through the turbo tax steps was well explained and easily executed.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax has been terrific for many years for me I have used TurboTax for more than 10 years. Easy to use and keeps track of data year to year.
Date published: 2022-03-24
Rated 5 out of 5 by from Awesome Great service. Saba was great. Very patient with me.
Date published: 2022-03-24
Rated 2 out of 5 by from NOT AS GOOD AS LAST YEAR IT HAS BEEN TERRIBLY CONFUSING. I ORDERED FROM INTUIT PER MY SUBSCRIPTION, BUT MY NEW COMPUTER HAS NO DISK DRIVE SO I DOWNLOADED PER INSTRUCTIONS. THE PROGRAM KEPT TELLING ME I WAS IN FREE TURBO TAX AND WANTED ME TO PAY FOR DELUXE. AFTER THREE CALLS AND THREE DIFFERENT ASSOCIATES, SOMEONE FINALLY UNDERSTOOD AND MADE ADJUSTMENTS SO MY DELUXE PROGRAM WORKS. I MAY NOT CONTINUE NEXT YEAR. ALSO EXPLANATIONS CONCERNING 1099-R WAS VAGUE. PROGRAM KEPT ASKING ABOUT RMD, BUT HARD TO FIGURE OUT IT DID NOT APPLY TO MY ACCOUNTS. ALSO IT KEPT GOING BACK ASKING FOR A 1095-A. I RECEIVED A 1095-B. FINALLY I GOT A SCREEN THAT SAID IF 1095-A DOES NOT APPLY, JUST IGNORE. IF PROGRAM HAD SAID YOU MAY HAVE A 1095-B INSTEAD, JUST GO ON IT WOULD HAVE SIMPLIFIED THINGS.
Date published: 2022-03-24
Rated 5 out of 5 by from great cpa help i used the call a agent with questions 3 times. each time it was fast and convenient and very helpful. Each agent was patient and did great job explaining the issue
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great. I've been using Turbotax for over 15 years. Easy to do our taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from Good It was fast and efficient. They where very informative.
Date published: 2022-03-24
Rated 5 out of 5 by from Great Was good been with turbo tax for five years never had a problem
Date published: 2022-03-24
Rated 3 out of 5 by from Property Tax for Minnesota not working Property tax part of state is not working at all. You need to fix it - had to do it online.
Date published: 2022-03-24
Rated 2 out of 5 by from If your going to advertise as free make it free! I info was wrong. Didn't find my actual amounts. Gave me three charges one for fed, one for state, and then one for CHOOSING TO PAY WITH MY REFUND!?!?!? That is idiotic. Will probably not use again next year!
Date published: 2022-03-24
Rated 5 out of 5 by from Great service Working through the turbo tax steps was well explained and easily executed.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax has been terrific for many years for me I have used TurboTax for more than 10 years. Easy to use and keeps track of data year to year.
Date published: 2022-03-24
Rated 5 out of 5 by from Awesome Great service. Saba was great. Very patient with me.
Date published: 2022-03-24
Rated 2 out of 5 by from NOT AS GOOD AS LAST YEAR IT HAS BEEN TERRIBLY CONFUSING. I ORDERED FROM INTUIT PER MY SUBSCRIPTION, BUT MY NEW COMPUTER HAS NO DISK DRIVE SO I DOWNLOADED PER INSTRUCTIONS. THE PROGRAM KEPT TELLING ME I WAS IN FREE TURBO TAX AND WANTED ME TO PAY FOR DELUXE. AFTER THREE CALLS AND THREE DIFFERENT ASSOCIATES, SOMEONE FINALLY UNDERSTOOD AND MADE ADJUSTMENTS SO MY DELUXE PROGRAM WORKS. I MAY NOT CONTINUE NEXT YEAR. ALSO EXPLANATIONS CONCERNING 1099-R WAS VAGUE. PROGRAM KEPT ASKING ABOUT RMD, BUT HARD TO FIGURE OUT IT DID NOT APPLY TO MY ACCOUNTS. ALSO IT KEPT GOING BACK ASKING FOR A 1095-A. I RECEIVED A 1095-B. FINALLY I GOT A SCREEN THAT SAID IF 1095-A DOES NOT APPLY, JUST IGNORE. IF PROGRAM HAD SAID YOU MAY HAVE A 1095-B INSTEAD, JUST GO ON IT WOULD HAVE SIMPLIFIED THINGS.
Date published: 2022-03-24
Rated 5 out of 5 by from great cpa help i used the call a agent with questions 3 times. each time it was fast and convenient and very helpful. Each agent was patient and did great job explaining the issue
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3809