TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
GabbyyyG from
TurboTax
Shari was amazing and did everything she could to make sure we were getting our full refund
Date published: 2022-10-10
Rated 5 out of 5 by
ARVINDER from
AWESOME
THE BEST CUSTOMER SERVICE, I HAD A COMPLEX TAX RETURN AND I WANTED TO DO IT MYSELF AND TURBOTAX MADE IT HAPPEN TY
Date published: 2022-10-10
Rated 1 out of 5 by
lenochka from
getting every year harder and harder to complete
using TurboTax I am getting charged for sending taxes by e-file yet not California not Feds are accepting my files! and I don't know why
Date published: 2022-10-10
Rated 4 out of 5 by
Tim and Maryan from
Simple
Makes it easy to file to file a Federal and State return
Date published: 2022-10-10
Rated 5 out of 5 by
JenW21 from
Loved using TurboTax Live Full Service!!!
I love the peace of mind that someone with tax knowledge and expertise was walking me through this process.
Date published: 2022-10-10
Rated 5 out of 5 by
Lisa2002 from
Chi was great!
I had a great experience with my accountant Chi with Turbo Tax. I highly recommend Turbo Tax especially if you have the opportunity to work with Chi!!
Date published: 2022-10-10
Rated 4 out of 5 by
Detail screen activation1 from
TurboTax has problems for touchscreens
There is a continuing problem with activating a detail spreadsheet for itemized deductions with a touchscreen. (Note that I have an essential tremor that complicates the situation.) It is difficult to get the spreadsheet to appear. I have to use the manual cursor and position it in just the right place in order to activate the detail screen.
Date published: 2022-10-10
Rated 5 out of 5 by
AmberRoc from
Janey was amazing
Easy to understand what i needed and was so friendly
Date published: 2022-10-10
Rated 5 out of 5 by
Sensei 2 from
Turbo tax representatives were awesome!
Everything I needed to know ten years ago was explained in laymen's terms.
Date published: 2022-10-10
Rated 3 out of 5 by
Chrisdudethatguy1 from
Turbo tax was quick but
Was kind of reparative might be a bug in the app but I submitted my DL 3-4 times
All TurboTax® Offerings Reviews - Page 3807
Date published: 2022-10-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
GabbyyyG from
TurboTax
Shari was amazing and did everything she could to make sure we were getting our full refund
Date published: 2022-10-10
Rated 5 out of 5 by
ARVINDER from
AWESOME
THE BEST CUSTOMER SERVICE, I HAD A COMPLEX TAX RETURN AND I WANTED TO DO IT MYSELF AND TURBOTAX MADE IT HAPPEN TY
Date published: 2022-10-10
Rated 1 out of 5 by
lenochka from
getting every year harder and harder to complete
using TurboTax I am getting charged for sending taxes by e-file yet not California not Feds are accepting my files! and I don't know why
Date published: 2022-10-10
Rated 4 out of 5 by
Tim and Maryan from
Simple
Makes it easy to file to file a Federal and State return
Date published: 2022-10-10
Rated 5 out of 5 by
JenW21 from
Loved using TurboTax Live Full Service!!!
I love the peace of mind that someone with tax knowledge and expertise was walking me through this process.
Date published: 2022-10-10
Rated 5 out of 5 by
Lisa2002 from
Chi was great!
I had a great experience with my accountant Chi with Turbo Tax. I highly recommend Turbo Tax especially if you have the opportunity to work with Chi!!
Date published: 2022-10-10
Rated 4 out of 5 by
Detail screen activation1 from
TurboTax has problems for touchscreens
There is a continuing problem with activating a detail spreadsheet for itemized deductions with a touchscreen. (Note that I have an essential tremor that complicates the situation.) It is difficult to get the spreadsheet to appear. I have to use the manual cursor and position it in just the right place in order to activate the detail screen.
Date published: 2022-10-10
Rated 5 out of 5 by
AmberRoc from
Janey was amazing
Easy to understand what i needed and was so friendly
Date published: 2022-10-10
Rated 5 out of 5 by
Sensei 2 from
Turbo tax representatives were awesome!
Everything I needed to know ten years ago was explained in laymen's terms.
Date published: 2022-10-10
Rated 3 out of 5 by
Chrisdudethatguy1 from
Turbo tax was quick but
Was kind of reparative might be a bug in the app but I submitted my DL 3-4 times
All TurboTax® Offerings Reviews - Page 3807
Date published: 2022-10-10