TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from TurboTax Shari was amazing and did everything she could to make sure we were getting our full refund
Date published: 2022-10-10
Rated 5 out of 5 by from AWESOME THE BEST CUSTOMER SERVICE, I HAD A COMPLEX TAX RETURN AND I WANTED TO DO IT MYSELF AND TURBOTAX MADE IT HAPPEN TY
Date published: 2022-10-10
Rated 1 out of 5 by from getting every year harder and harder to complete using TurboTax I am getting charged for sending taxes by e-file yet not California not Feds are accepting my files! and I don't know why
Date published: 2022-10-10
Rated 4 out of 5 by from Simple Makes it easy to file to file a Federal and State return
Date published: 2022-10-10
Rated 5 out of 5 by from Loved using TurboTax Live Full Service!!! I love the peace of mind that someone with tax knowledge and expertise was walking me through this process.
Date published: 2022-10-10
Rated 5 out of 5 by from Chi was great! I had a great experience with my accountant Chi with Turbo Tax. I highly recommend Turbo Tax especially if you have the opportunity to work with Chi!!
Date published: 2022-10-10
Rated 4 out of 5 by from TurboTax has problems for touchscreens There is a continuing problem with activating a detail spreadsheet for itemized deductions with a touchscreen. (Note that I have an essential tremor that complicates the situation.) It is difficult to get the spreadsheet to appear. I have to use the manual cursor and position it in just the right place in order to activate the detail screen.
Date published: 2022-10-10
Rated 5 out of 5 by from Janey was amazing Easy to understand what i needed and was so friendly
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo tax representatives were awesome! Everything I needed to know ten years ago was explained in laymen's terms.
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo tax was quick but Was kind of reparative might be a bug in the app but I submitted my DL 3-4 times
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 3807
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Shari was amazing and did everything she could to make sure we were getting our full refund
Date published: 2022-10-10
Rated 5 out of 5 by from AWESOME THE BEST CUSTOMER SERVICE, I HAD A COMPLEX TAX RETURN AND I WANTED TO DO IT MYSELF AND TURBOTAX MADE IT HAPPEN TY
Date published: 2022-10-10
Rated 1 out of 5 by from getting every year harder and harder to complete using TurboTax I am getting charged for sending taxes by e-file yet not California not Feds are accepting my files! and I don't know why
Date published: 2022-10-10
Rated 4 out of 5 by from Simple Makes it easy to file to file a Federal and State return
Date published: 2022-10-10
Rated 5 out of 5 by from Loved using TurboTax Live Full Service!!! I love the peace of mind that someone with tax knowledge and expertise was walking me through this process.
Date published: 2022-10-10
Rated 5 out of 5 by from Chi was great! I had a great experience with my accountant Chi with Turbo Tax. I highly recommend Turbo Tax especially if you have the opportunity to work with Chi!!
Date published: 2022-10-10
Rated 4 out of 5 by from TurboTax has problems for touchscreens There is a continuing problem with activating a detail spreadsheet for itemized deductions with a touchscreen. (Note that I have an essential tremor that complicates the situation.) It is difficult to get the spreadsheet to appear. I have to use the manual cursor and position it in just the right place in order to activate the detail screen.
Date published: 2022-10-10
Rated 5 out of 5 by from Janey was amazing Easy to understand what i needed and was so friendly
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo tax representatives were awesome! Everything I needed to know ten years ago was explained in laymen's terms.
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo tax was quick but Was kind of reparative might be a bug in the app but I submitted my DL 3-4 times
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 3807