TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Overall Good, though exorbitant fees e-file etc. TurboTax overall is very good, and saves me time and headache from any calculation errors I might make. I use it every year. That being said, I continue to feel like charging a lot in my book for each additional state return, and also trying to charge what I think is 5 times (at least) too much for e-filing that costs them basically nothing, is simply exorbitant and I really (really) dislike it. Also, while it gets a little better every year on the state returns, they could still be clearer. The fact that it often makes me repeat clicks if I save and come back later is a bit annoying. Bottom-line, though, I will likely continue to pay 'a lot' every year for this program, as at least it's less than hiring a tax preparer to do it.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax for Business better for federal than CA For CA the software wouldn't let me efile my CA state corporate income tax return. It kept asking me to review my six digit business code which is the same as for federal. The forms had pre-populated with the same code I used for state returns in the previous tax year's filing which went through without a hitch. I was able to file in CA by printing the return and "snail mailing". It also did not handle PPP loan forgiveness well except for the $1000 small EIDL "advance" that is treated as a grant for federal but not CA purposes. I realize CA legislation to allow PPP once forgiven not to be taxed as income, and the expenses paid by it to still be deductions, is pending. But I had to discover that by googling it was not info that popped up in the CA state turbo tax software.
Date published: 2021-04-11
Rated 4 out of 5 by from Works pretty well I like how it brought info from previous year! Another subject: I did not contribute to HSA in 2020 but did in 2019. Turbo Tax assumed I lost my HDHP coverage. It asked is I lost it due to disability or another reason. I did not lose it. My employment changed and new company doesn't have HSA
Date published: 2021-04-11
Rated 5 out of 5 by from TURBO TAX GREAT NO PROBLEMS AT ALL.SSSSSSSSSSSSSSSSSSSSSSSSS
Date published: 2021-04-11
Rated 5 out of 5 by from I have used Turbo Tax for 22 great years! Does everything you need to make sure your taxes are filed correctly!
Date published: 2021-04-11
Rated 4 out of 5 by from Helpful The program helpful. Finalizing was difficult though.
Date published: 2021-04-11
Rated 5 out of 5 by from turbo tax saved me money the live expert was great. he was determined to find out why one odd form wasn't correct
Date published: 2021-04-11
Rated 3 out of 5 by from I don't think Turbo Tax is the best anymore I have used turbo Tax for more than 10 years. You would think that I wouldn't have to type any letter, just numbers since everything has stayed the same. I should only have to enter dollar amounts. The only reason I haven't switched programs is because I thought it would be a lot easier using the program that I have used in the past. This year I needed to type to much. I will switch programs next year.
Date published: 2021-04-11
Rated 4 out of 5 by from Much better than last year I had to enter all amounts by hand because of a lack of participation by my institutions, or my lack of passwords.
Date published: 2021-04-11
Rated 5 out of 5 by from Make tax time so easy!! Just read what it tells you, and the next thing you know you are done with the dreaded taxes!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Overall Good, though exorbitant fees e-file etc. TurboTax overall is very good, and saves me time and headache from any calculation errors I might make. I use it every year. That being said, I continue to feel like charging a lot in my book for each additional state return, and also trying to charge what I think is 5 times (at least) too much for e-filing that costs them basically nothing, is simply exorbitant and I really (really) dislike it. Also, while it gets a little better every year on the state returns, they could still be clearer. The fact that it often makes me repeat clicks if I save and come back later is a bit annoying. Bottom-line, though, I will likely continue to pay 'a lot' every year for this program, as at least it's less than hiring a tax preparer to do it.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax for Business better for federal than CA For CA the software wouldn't let me efile my CA state corporate income tax return. It kept asking me to review my six digit business code which is the same as for federal. The forms had pre-populated with the same code I used for state returns in the previous tax year's filing which went through without a hitch. I was able to file in CA by printing the return and "snail mailing". It also did not handle PPP loan forgiveness well except for the $1000 small EIDL "advance" that is treated as a grant for federal but not CA purposes. I realize CA legislation to allow PPP once forgiven not to be taxed as income, and the expenses paid by it to still be deductions, is pending. But I had to discover that by googling it was not info that popped up in the CA state turbo tax software.
Date published: 2021-04-11
Rated 4 out of 5 by from Works pretty well I like how it brought info from previous year! Another subject: I did not contribute to HSA in 2020 but did in 2019. Turbo Tax assumed I lost my HDHP coverage. It asked is I lost it due to disability or another reason. I did not lose it. My employment changed and new company doesn't have HSA
Date published: 2021-04-11
Rated 5 out of 5 by from TURBO TAX GREAT NO PROBLEMS AT ALL.SSSSSSSSSSSSSSSSSSSSSSSSS
Date published: 2021-04-11
Rated 5 out of 5 by from I have used Turbo Tax for 22 great years! Does everything you need to make sure your taxes are filed correctly!
Date published: 2021-04-11
Rated 4 out of 5 by from Helpful The program helpful. Finalizing was difficult though.
Date published: 2021-04-11
Rated 5 out of 5 by from turbo tax saved me money the live expert was great. he was determined to find out why one odd form wasn't correct
Date published: 2021-04-11
Rated 3 out of 5 by from I don't think Turbo Tax is the best anymore I have used turbo Tax for more than 10 years. You would think that I wouldn't have to type any letter, just numbers since everything has stayed the same. I should only have to enter dollar amounts. The only reason I haven't switched programs is because I thought it would be a lot easier using the program that I have used in the past. This year I needed to type to much. I will switch programs next year.
Date published: 2021-04-11
Rated 4 out of 5 by from Much better than last year I had to enter all amounts by hand because of a lack of participation by my institutions, or my lack of passwords.
Date published: 2021-04-11
Rated 5 out of 5 by from Make tax time so easy!! Just read what it tells you, and the next thing you know you are done with the dreaded taxes!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3806