TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Samia24 from
Turbo Tax is fast and easy
I've been using Turbo Tax for years. It's fast, easy to understand and I always get great returns.
Date published: 2021-03-13
Rated 5 out of 5 by
Staje Frite from
Nine years in a row!
I love the side by side results from the previous year. Helps revue what I filed from the previous year.
Date published: 2021-03-13
Rated 2 out of 5 by
jourhad from
Worst year for State Product in history
I downloaded the MD Fiduciary program for $55 and it is worthless. We had to manually select the forms we needed, most of the numbers weren't transferred from Federal product and we had to flip back and forth to manually add them. There were errors in calculations that continued to be reported even after we manually corrected the values. The MD Fiduciary product is a waste of money - fill out the paper forms yourself.
Date published: 2021-03-13
Rated 4 out of 5 by
Willy 2020 File from
Use every year
Mostly easy to use. I'm not going to be forced to write more
Date published: 2021-03-13
Rated 3 out of 5 by
RedFireLilly from
Necessary Evil
I hate that I need to pay $295 to e-file my taxes because I'm a small business owner. Yet, I need the walkthrough guidance and step by step process. The only great help this year was the live chat (have to wait 15 mins to connect) but once on, he patiently answered my questions for about 20 minutes until I understood everything. The bot chat is worthless!
Date published: 2021-03-13
Rated 5 out of 5 by
Tyballa from
It was very thorough
It is was very user friendly, and I believe I got the max refund.
Date published: 2021-03-13
Rated 1 out of 5 by
abcdefdgdfhgdh from
Intuit lobbies for complex tax codes
The software is easy enough to use, but the reason it exists is due to lobbying. Intuit lobbies to prevent simplification of the tax code.
Date published: 2021-03-13
Rated 5 out of 5 by
JAZELIZA from
VERY COOL
FIRST TIME USER - WAS VERY HELPFUL EXPERIENCE. WILL BE BACK NEXT YEAR
Date published: 2021-03-13
Rated 5 out of 5 by
Tmcelroy23 from
This was okay
This was interesting, and I typed a question and never received an answer
Date published: 2021-03-13
Rated 3 out of 5 by
IHATETAXES2112 from
Turbo Tax Ok
Mortgage interest field for rental property fails to update, calculates in the background but still shows as "not started". Also, forms are generated in the background and if you go back and change your answer, no longer requiring that form it still exists and causes a problem at the final review. Only to correct is to remove all information and start over. When using the "tab" button to scroll through inputs it should not stop on hyperlinks...should move to the next input field.
All TurboTax® Offerings Reviews - Page 3805
Date published: 2021-03-13
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Samia24 from
Turbo Tax is fast and easy
I've been using Turbo Tax for years. It's fast, easy to understand and I always get great returns.
Date published: 2021-03-13
Rated 5 out of 5 by
Staje Frite from
Nine years in a row!
I love the side by side results from the previous year. Helps revue what I filed from the previous year.
Date published: 2021-03-13
Rated 2 out of 5 by
jourhad from
Worst year for State Product in history
I downloaded the MD Fiduciary program for $55 and it is worthless. We had to manually select the forms we needed, most of the numbers weren't transferred from Federal product and we had to flip back and forth to manually add them. There were errors in calculations that continued to be reported even after we manually corrected the values. The MD Fiduciary product is a waste of money - fill out the paper forms yourself.
Date published: 2021-03-13
Rated 4 out of 5 by
Willy 2020 File from
Use every year
Mostly easy to use. I'm not going to be forced to write more
Date published: 2021-03-13
Rated 3 out of 5 by
RedFireLilly from
Necessary Evil
I hate that I need to pay $295 to e-file my taxes because I'm a small business owner. Yet, I need the walkthrough guidance and step by step process. The only great help this year was the live chat (have to wait 15 mins to connect) but once on, he patiently answered my questions for about 20 minutes until I understood everything. The bot chat is worthless!
Date published: 2021-03-13
Rated 5 out of 5 by
Tyballa from
It was very thorough
It is was very user friendly, and I believe I got the max refund.
Date published: 2021-03-13
Rated 1 out of 5 by
abcdefdgdfhgdh from
Intuit lobbies for complex tax codes
The software is easy enough to use, but the reason it exists is due to lobbying. Intuit lobbies to prevent simplification of the tax code.
Date published: 2021-03-13
Rated 5 out of 5 by
JAZELIZA from
VERY COOL
FIRST TIME USER - WAS VERY HELPFUL EXPERIENCE. WILL BE BACK NEXT YEAR
Date published: 2021-03-13
Rated 5 out of 5 by
Tmcelroy23 from
This was okay
This was interesting, and I typed a question and never received an answer
Date published: 2021-03-13
Rated 3 out of 5 by
IHATETAXES2112 from
Turbo Tax Ok
Mortgage interest field for rental property fails to update, calculates in the background but still shows as "not started". Also, forms are generated in the background and if you go back and change your answer, no longer requiring that form it still exists and causes a problem at the final review. Only to correct is to remove all information and start over. When using the "tab" button to scroll through inputs it should not stop on hyperlinks...should move to the next input field.
All TurboTax® Offerings Reviews - Page 3805
Date published: 2021-03-13