TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Easy/Quick Taxes even with several things to add I was able to figure out all the craziness of filing taxes a military member has while stationed in one state, submitting taxes for another, and owning a house in another. I was able to do it all on my own with minor hiccups along the way.
Date published: 2021-04-11
Rated 5 out of 5 by from Daphne was a big help I has having difficulty entering information regarding my mortgage. I requested a call from the help line. Daphne called and patiently remained on the line until all questions were answered.
Date published: 2021-04-11
Rated 1 out of 5 by from 2020 Software Extremely Buggy! Lots of problems with software. Wouldn't let me e-file even thought I confirmed last year's AGI. Software crashed continually when I the program tried to take me to checkout page to pay for state e-file. Human customer service is NON-EXISTANT! I've used TurboTax for over 15 years, but 2020 will be my last!
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to go Really fast and easy, recommend to every one who want to file
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Review '2020 Excellent Product have been using it for years unless something happens I will always use TTax
Date published: 2021-04-11
Rated 5 out of 5 by from Why'd I wait so long to switch Great experience! Wish I had switched over from my accountant (very nice guy and did a good job) years ago.
Date published: 2021-04-11
Rated 5 out of 5 by from so simple Was very simple and easy to follow directions. If I had questions they were answered. .3were answered
Date published: 2021-04-11
Rated 2 out of 5 by from Mortgage Interest for Refi Loans is not intuitive I had to reference a dozen different articles to try to figure out how to complete the appropriate boxed for a mortgage interest refinance. Needs to be more intuitive.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax easy I have been using Turbo Tax for several years. It is explained and easy to follow.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax Does the Job Turbotax is a good way to file your taxes. Wish it was easier to move around to certain sections.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3803
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy/Quick Taxes even with several things to add I was able to figure out all the craziness of filing taxes a military member has while stationed in one state, submitting taxes for another, and owning a house in another. I was able to do it all on my own with minor hiccups along the way.
Date published: 2021-04-11
Rated 5 out of 5 by from Daphne was a big help I has having difficulty entering information regarding my mortgage. I requested a call from the help line. Daphne called and patiently remained on the line until all questions were answered.
Date published: 2021-04-11
Rated 1 out of 5 by from 2020 Software Extremely Buggy! Lots of problems with software. Wouldn't let me e-file even thought I confirmed last year's AGI. Software crashed continually when I the program tried to take me to checkout page to pay for state e-file. Human customer service is NON-EXISTANT! I've used TurboTax for over 15 years, but 2020 will be my last!
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to go Really fast and easy, recommend to every one who want to file
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Review '2020 Excellent Product have been using it for years unless something happens I will always use TTax
Date published: 2021-04-11
Rated 5 out of 5 by from Why'd I wait so long to switch Great experience! Wish I had switched over from my accountant (very nice guy and did a good job) years ago.
Date published: 2021-04-11
Rated 5 out of 5 by from so simple Was very simple and easy to follow directions. If I had questions they were answered. .3were answered
Date published: 2021-04-11
Rated 2 out of 5 by from Mortgage Interest for Refi Loans is not intuitive I had to reference a dozen different articles to try to figure out how to complete the appropriate boxed for a mortgage interest refinance. Needs to be more intuitive.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax easy I have been using Turbo Tax for several years. It is explained and easy to follow.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax Does the Job Turbotax is a good way to file your taxes. Wish it was easier to move around to certain sections.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3803