TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I LOVE TURBO TAX everything went very smoothly, Iwas impressed with the speed of my returns
Date published: 2021-04-09
Rated 5 out of 5 by from 2020 federal Tax Reture Very smooth. TurboTax found a few items I missed in my own tax prep work.
Date published: 2021-04-09
Rated 5 out of 5 by from Quick and Easy to use! Helps easily pull data and saves a lot of time. Nice to get it all done without worrying about simple mistakes
Date published: 2021-04-09
Rated 3 out of 5 by from Great except for the constant (and slow) updates mostly just fine. Too many slow, slow, updates. and this survey is annoying!
Date published: 2021-04-09
Rated 5 out of 5 by from Great Easy to use help was available checked for all deductions
Date published: 2021-04-09
Rated 4 out of 5 by from I wish it was easier to transfer prior tax info I like the layout and the ease of navigating through my tax information. I wish there was a quicker way to determine that the standard deduction is best for me. I also wish there was a better way to transfer prior tax info so I don't have to re-enter everything every year if I am using a different computer than the prior year.
Date published: 2021-04-09
Rated 1 out of 5 by from getting worse every year unexplained number discrepancies in the numbers when copied to state - mortgage points became negative. had to go thru the forms. in the end deleted the bank info and re-entered and seemed ok. many cases are left w/o explanation and are not intuitive. used to be much better have been using it for more than 20 years. not sure about next year :(
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Amazing I was amazed at how simple it was for me to process and complete. Turbo Tax really do all of the work for me. I will be glad to continue with Turbo Tax yearly. Thank you
Date published: 2021-04-09
Rated 1 out of 5 by from Fix Credit Card Payment Issues Overall not bad software if just a little visually outdated. BUT at the end when asking to pay for e-file, make sure your processing system works because it's the slowest thing I've ever experienced and my connection, software, etc is fine. I don't know if you guys are doing this on purpose but you're forcing people into taking an extra $45 dollars off their deductible for your own negligence to fix a problem. I didn't even make it to the payment page but I've read online about how many, many people have issues paying for this software with a credit card with TurboTax Online or the mobile version. This isn't a new problem either, it goes back to 2019 so please fix this issue moving forward.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Return Tried doing online returns with a few other tax preps. TurboTax was the easiest to use, by far
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3802
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I LOVE TURBO TAX everything went very smoothly, Iwas impressed with the speed of my returns
Date published: 2021-04-09
Rated 5 out of 5 by from 2020 federal Tax Reture Very smooth. TurboTax found a few items I missed in my own tax prep work.
Date published: 2021-04-09
Rated 5 out of 5 by from Quick and Easy to use! Helps easily pull data and saves a lot of time. Nice to get it all done without worrying about simple mistakes
Date published: 2021-04-09
Rated 3 out of 5 by from Great except for the constant (and slow) updates mostly just fine. Too many slow, slow, updates. and this survey is annoying!
Date published: 2021-04-09
Rated 5 out of 5 by from Great Easy to use help was available checked for all deductions
Date published: 2021-04-09
Rated 4 out of 5 by from I wish it was easier to transfer prior tax info I like the layout and the ease of navigating through my tax information. I wish there was a quicker way to determine that the standard deduction is best for me. I also wish there was a better way to transfer prior tax info so I don't have to re-enter everything every year if I am using a different computer than the prior year.
Date published: 2021-04-09
Rated 1 out of 5 by from getting worse every year unexplained number discrepancies in the numbers when copied to state - mortgage points became negative. had to go thru the forms. in the end deleted the bank info and re-entered and seemed ok. many cases are left w/o explanation and are not intuitive. used to be much better have been using it for more than 20 years. not sure about next year :(
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Amazing I was amazed at how simple it was for me to process and complete. Turbo Tax really do all of the work for me. I will be glad to continue with Turbo Tax yearly. Thank you
Date published: 2021-04-09
Rated 1 out of 5 by from Fix Credit Card Payment Issues Overall not bad software if just a little visually outdated. BUT at the end when asking to pay for e-file, make sure your processing system works because it's the slowest thing I've ever experienced and my connection, software, etc is fine. I don't know if you guys are doing this on purpose but you're forcing people into taking an extra $45 dollars off their deductible for your own negligence to fix a problem. I didn't even make it to the payment page but I've read online about how many, many people have issues paying for this software with a credit card with TurboTax Online or the mobile version. This isn't a new problem either, it goes back to 2019 so please fix this issue moving forward.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Return Tried doing online returns with a few other tax preps. TurboTax was the easiest to use, by far
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3802