TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Love Turbo Tax. . . until this year I've really liked using Turbo Tax in the past, and will continue to use it in the future, but this year had me wanting to pull my hair out. My itemized deduction amount was so close to the standard deduction amount, and with the $300 for charitable contributions being added to the standard deduction amount, I wish the program would have let me know that was what was happening, instead of me thinking the program wasn't working correctly because it would say I was using the itemized deduction, but what it was taking was actually the standardized deduction. It was very confusing and caused me MONTHS of grief and a delay of filing my taxes until I figured out what was going on. Trying to find a way to contact someone was difficult and I felt that the program did not explain what it was doing. I still will continue to use Turbo Tax, but if this becomes a regular occurrence, I may rethink that.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax 2020 Excellent product. I have been using this product for the last 10 years.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax Thoroughly gets the job done! We have used TurboTax for years with a great experience and help a chat button or phone call away. It is very thorough for our needs.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax gets the job DONE! Great experience, except K-1's are tricky, otherwise a piece of cake.
Date published: 2021-04-10
Rated 4 out of 5 by from Pretty Straight Forward I have used TurboTax the last 3 consecutive filing and a few times in the past. It has been pretty straight forward and painless. My income tax situation for those 3 years have been fairly simple and common. When operating an LLC I paid a CPA to file for me; I no longer operate an LLC though it seems Turbo Tax is thorough enough that I probably could have stumbled through a filing using the software.
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to use Seniors I found it easy to prepare and thank you Turbo Tax
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax couldn't handle multiple mortgage refin Turbo Tax is pretty good but couldn't compute the correct Mortgage Interest deduction when there is a sale and purchase of a house or multiple refinancing of mortgages. Improperly limited the mortgage interest deduction without any warning that it may be incorrect!!!!
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome It was great experience to use this self-employed turbo tax.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax The process was quite smooth. The only flaw was that I could not electronically download my mortgage interest data, probably because the organization is a small one.
Date published: 2021-04-10
Rated 5 out of 5 by from Great product i've used it for years. Great product. Always accurate.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3801
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Love Turbo Tax. . . until this year I've really liked using Turbo Tax in the past, and will continue to use it in the future, but this year had me wanting to pull my hair out. My itemized deduction amount was so close to the standard deduction amount, and with the $300 for charitable contributions being added to the standard deduction amount, I wish the program would have let me know that was what was happening, instead of me thinking the program wasn't working correctly because it would say I was using the itemized deduction, but what it was taking was actually the standardized deduction. It was very confusing and caused me MONTHS of grief and a delay of filing my taxes until I figured out what was going on. Trying to find a way to contact someone was difficult and I felt that the program did not explain what it was doing. I still will continue to use Turbo Tax, but if this becomes a regular occurrence, I may rethink that.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax 2020 Excellent product. I have been using this product for the last 10 years.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax Thoroughly gets the job done! We have used TurboTax for years with a great experience and help a chat button or phone call away. It is very thorough for our needs.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax gets the job DONE! Great experience, except K-1's are tricky, otherwise a piece of cake.
Date published: 2021-04-10
Rated 4 out of 5 by from Pretty Straight Forward I have used TurboTax the last 3 consecutive filing and a few times in the past. It has been pretty straight forward and painless. My income tax situation for those 3 years have been fairly simple and common. When operating an LLC I paid a CPA to file for me; I no longer operate an LLC though it seems Turbo Tax is thorough enough that I probably could have stumbled through a filing using the software.
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to use Seniors I found it easy to prepare and thank you Turbo Tax
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax couldn't handle multiple mortgage refin Turbo Tax is pretty good but couldn't compute the correct Mortgage Interest deduction when there is a sale and purchase of a house or multiple refinancing of mortgages. Improperly limited the mortgage interest deduction without any warning that it may be incorrect!!!!
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome It was great experience to use this self-employed turbo tax.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax The process was quite smooth. The only flaw was that I could not electronically download my mortgage interest data, probably because the organization is a small one.
Date published: 2021-04-10
Rated 5 out of 5 by from Great product i've used it for years. Great product. Always accurate.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3801