TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Easy to Process Gather all your info and its as easy as 123. I really enjoyed the experience.
Date published: 2021-05-18
Rated 3 out of 5 by from Could be better For the amount of lobbying to politicians the parent company does to keep themselves necessary through the unnecessarily tedious process of doing your taxes. You'd think it was easier for intuit to give users direct access to their IRS accounts.
Date published: 2021-05-18
Rated 5 out of 5 by from mikaylafayee I love turbo tax its super easy to do and get my taxes filed
Date published: 2021-05-18
Rated 5 out of 5 by from Turbotax is super easy to use I love using turbo tax! I've been using it since I was in high school to file my taxes and its always so simple and easy
Date published: 2021-05-18
Rated 4 out of 5 by from Still Excellent Product Have used TT for many years. Still gets the job done. Has save me thousands from paying an Accountant.
Date published: 2021-05-18
Rated 2 out of 5 by from Costly bugs After decades of using Turbotax, I am officially done. A major known bug with the mortgage interest calculation almost cost me a couple thousand dollars. The issue was identified by multiple users back in Feb. 21, but no fix was made in an update. Also, error check takes me back to questions I was never asked during the process. Even when hitting the final submit button (after error check, paying for state, etc.), it still went back to an "error" on the W-2 (not truly an error, as the value was entered correctly). Overall, not a good program anymore. Very buggy and unreliable.
Date published: 2021-05-18
Rated 4 out of 5 by from Very Good I think this product is an excellent value. The only complaint I have is with the balance sheet. I think more explanations and assistance is needed for this part of the program. Other than that, Turbo tax saves my life each year.
Date published: 2021-05-18
Rated 2 out of 5 by from simple return cost way to much my return this year could not have been simpler. I had 1 W2 and 1 1099. I picked up some gig work on the side to make up for my reduced pay due to covid. I only made $1700 and I had to pay for self employment edition just to put mileage expenses. unlikely i'll be using again next year. I can go to an CPA for that price
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is so convenient. I love that all I have to do every year is log in, update my W2 info and other info without having to start from scratch every single year. Having all my info saved from the previous year saves so much time
Date published: 2021-05-18
Rated 5 out of 5 by from Love turbo tax Turbo tax made sure to help me get all the much deserved biden money
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to Process Gather all your info and its as easy as 123. I really enjoyed the experience.
Date published: 2021-05-18
Rated 3 out of 5 by from Could be better For the amount of lobbying to politicians the parent company does to keep themselves necessary through the unnecessarily tedious process of doing your taxes. You'd think it was easier for intuit to give users direct access to their IRS accounts.
Date published: 2021-05-18
Rated 5 out of 5 by from mikaylafayee I love turbo tax its super easy to do and get my taxes filed
Date published: 2021-05-18
Rated 5 out of 5 by from Turbotax is super easy to use I love using turbo tax! I've been using it since I was in high school to file my taxes and its always so simple and easy
Date published: 2021-05-18
Rated 4 out of 5 by from Still Excellent Product Have used TT for many years. Still gets the job done. Has save me thousands from paying an Accountant.
Date published: 2021-05-18
Rated 2 out of 5 by from Costly bugs After decades of using Turbotax, I am officially done. A major known bug with the mortgage interest calculation almost cost me a couple thousand dollars. The issue was identified by multiple users back in Feb. 21, but no fix was made in an update. Also, error check takes me back to questions I was never asked during the process. Even when hitting the final submit button (after error check, paying for state, etc.), it still went back to an "error" on the W-2 (not truly an error, as the value was entered correctly). Overall, not a good program anymore. Very buggy and unreliable.
Date published: 2021-05-18
Rated 4 out of 5 by from Very Good I think this product is an excellent value. The only complaint I have is with the balance sheet. I think more explanations and assistance is needed for this part of the program. Other than that, Turbo tax saves my life each year.
Date published: 2021-05-18
Rated 2 out of 5 by from simple return cost way to much my return this year could not have been simpler. I had 1 W2 and 1 1099. I picked up some gig work on the side to make up for my reduced pay due to covid. I only made $1700 and I had to pay for self employment edition just to put mileage expenses. unlikely i'll be using again next year. I can go to an CPA for that price
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is so convenient. I love that all I have to do every year is log in, update my W2 info and other info without having to start from scratch every single year. Having all my info saved from the previous year saves so much time
Date published: 2021-05-18
Rated 5 out of 5 by from Love turbo tax Turbo tax made sure to help me get all the much deserved biden money
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 381