TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Worst tax preparer ever Turbo tax doesn't let you review your returns prior to submission which is ridiculous.
Date published: 2022-05-07
Rated 4 out of 5 by from Tax expert great, initial call not so great! the tax expert was great, but when I initially called, I was told by the person who matched me with my tax expert that the premier package would be $199, then the person thought it was going to be more before stating that is was indeed going to be $199.
Date published: 2022-05-07
Rated 2 out of 5 by from Never again Last time I use TurboTax. Taxes rejected 4 times, and TurboTax support couldn't figure out the issue. So I had to mail in my taxes. The whole reason I tried TT this year was to e-file. Poor experience especially after spending $177 with them. The support staff is nice, but my gosh they don't know what they're doing.
Date published: 2022-05-07
Rated 5 out of 5 by from Been using it for years! Especially helpful to search for deductions specific to Real Estate!
Date published: 2022-05-07
Rated 5 out of 5 by from Turbotax is a must! Love it!! Simply.... I wouldn't choose any other tax anything. 100% turbotax all the way!!
Date published: 2022-05-07
Rated 5 out of 5 by from Thank the Maker it’s over! I hate taxes! Especially with 20 documents to sift through. Jeff and the app made everything easy. I come back every year because of this. I would definitely appreciate a return customer, loyalty discount next year.
Date published: 2022-05-07
Rated 5 out of 5 by from Great All good thanks glad I used turbo tax. I’m ready for my refund
Date published: 2022-05-07
Rated 5 out of 5 by from Did the job Got the help required. Just adding this on because they need a minimum character fulfillment.
Date published: 2022-05-07
Rated 3 out of 5 by from Helpful Its helpful and I didnt like the price has increased but thats nature of the business
Date published: 2022-05-07
Rated 5 out of 5 by from Great! Great! I have no problem and my service representative communicated with me well.
Date published: 2022-05-07
All TurboTax® Offerings Reviews - Page 381
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worst tax preparer ever Turbo tax doesn't let you review your returns prior to submission which is ridiculous.
Date published: 2022-05-07
Rated 4 out of 5 by from Tax expert great, initial call not so great! the tax expert was great, but when I initially called, I was told by the person who matched me with my tax expert that the premier package would be $199, then the person thought it was going to be more before stating that is was indeed going to be $199.
Date published: 2022-05-07
Rated 2 out of 5 by from Never again Last time I use TurboTax. Taxes rejected 4 times, and TurboTax support couldn't figure out the issue. So I had to mail in my taxes. The whole reason I tried TT this year was to e-file. Poor experience especially after spending $177 with them. The support staff is nice, but my gosh they don't know what they're doing.
Date published: 2022-05-07
Rated 5 out of 5 by from Been using it for years! Especially helpful to search for deductions specific to Real Estate!
Date published: 2022-05-07
Rated 5 out of 5 by from Turbotax is a must! Love it!! Simply.... I wouldn't choose any other tax anything. 100% turbotax all the way!!
Date published: 2022-05-07
Rated 5 out of 5 by from Thank the Maker it’s over! I hate taxes! Especially with 20 documents to sift through. Jeff and the app made everything easy. I come back every year because of this. I would definitely appreciate a return customer, loyalty discount next year.
Date published: 2022-05-07
Rated 5 out of 5 by from Great All good thanks glad I used turbo tax. I’m ready for my refund
Date published: 2022-05-07
Rated 5 out of 5 by from Did the job Got the help required. Just adding this on because they need a minimum character fulfillment.
Date published: 2022-05-07
Rated 3 out of 5 by from Helpful Its helpful and I didnt like the price has increased but thats nature of the business
Date published: 2022-05-07
Rated 5 out of 5 by from Great! Great! I have no problem and my service representative communicated with me well.
Date published: 2022-05-07
All TurboTax® Offerings Reviews - Page 381