TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from got charged for $119 and I didn't approve the serv I was getting charged the $119 for an unnecessary service that I did not need. I followed the steps to remove it and was still charged. They made it so confusing to fix the issue only for me to get charged anyway.
Date published: 2022-04-19
Rated 5 out of 5 by from user friendly user friendly ,easy to follow through the whole process
Date published: 2022-04-19
Rated 1 out of 5 by from Terrible! It was terrible to download the Deluxe TurboTax. It took 3 tries and over 30 minutes to get it to finally download, then when it was time to get the State to download we tried for 1 1/2 hours and it still did not download. TurboTax site was not help, the helpline has us on hold for 55 minutes. Was unable to file state, only filed federal. TERRIBLE.
Date published: 2022-04-19
Rated 5 out of 5 by from This one is the Best This is the best as it imports our 1099 Trade and investments forms quickly
Date published: 2022-04-19
Rated 1 out of 5 by from Sucks. Not the same. Not the same as all previous years. I paid for state to be efiled and just to end up having to mail in.
Date published: 2022-04-19
Rated 5 out of 5 by from very helpful and rather easy to do ,instructions were easy to follow and if i needed help there was a way to get assistance
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax really was awesome this year. I like the changes TurboTax made to this year's edition. Only had one problem area which dealt with 1098-T information. My daughter attended two different schools in 2021. However, I only received one 1098 and it caused all kinds of problems for the program.
Date published: 2022-04-19
Rated 5 out of 5 by from Simple & Easy Even though my taxes are complicated but the experience was simple because of the easy step by step tax software. Thank you.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is Awesome, Life time subscriber Called a Turbo tax counselor/Rep/Expert and had the best experience ever. She returned my call within minutes, resolved my issue, and walked me through my problem.
Date published: 2022-04-19
Rated 1 out of 5 by from There is no free help Did not get but a few dollars back it had lots of questions about college but did not help
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from got charged for $119 and I didn't approve the serv I was getting charged the $119 for an unnecessary service that I did not need. I followed the steps to remove it and was still charged. They made it so confusing to fix the issue only for me to get charged anyway.
Date published: 2022-04-19
Rated 5 out of 5 by from user friendly user friendly ,easy to follow through the whole process
Date published: 2022-04-19
Rated 1 out of 5 by from Terrible! It was terrible to download the Deluxe TurboTax. It took 3 tries and over 30 minutes to get it to finally download, then when it was time to get the State to download we tried for 1 1/2 hours and it still did not download. TurboTax site was not help, the helpline has us on hold for 55 minutes. Was unable to file state, only filed federal. TERRIBLE.
Date published: 2022-04-19
Rated 5 out of 5 by from This one is the Best This is the best as it imports our 1099 Trade and investments forms quickly
Date published: 2022-04-19
Rated 1 out of 5 by from Sucks. Not the same. Not the same as all previous years. I paid for state to be efiled and just to end up having to mail in.
Date published: 2022-04-19
Rated 5 out of 5 by from very helpful and rather easy to do ,instructions were easy to follow and if i needed help there was a way to get assistance
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax really was awesome this year. I like the changes TurboTax made to this year's edition. Only had one problem area which dealt with 1098-T information. My daughter attended two different schools in 2021. However, I only received one 1098 and it caused all kinds of problems for the program.
Date published: 2022-04-19
Rated 5 out of 5 by from Simple & Easy Even though my taxes are complicated but the experience was simple because of the easy step by step tax software. Thank you.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is Awesome, Life time subscriber Called a Turbo tax counselor/Rep/Expert and had the best experience ever. She returned my call within minutes, resolved my issue, and walked me through my problem.
Date published: 2022-04-19
Rated 1 out of 5 by from There is no free help Did not get but a few dollars back it had lots of questions about college but did not help
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 381