TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
Winston12 from
Great Product
Great software Easy to use I have used this product for the past 18 years
Date published: 2023-04-08
Rated 4 out of 5 by
kjeithmead from
good product..
very good product. I gave it a 4 star due to price tag.
Date published: 2023-04-08
Rated 5 out of 5 by
DAM54 from
Turbo Tax is awesome
Was easy but had a hard time figuring out how to get to my email to verify
Date published: 2023-04-08
Rated 2 out of 5 by
Dryfus from
its not really free
it says you can do your taxes for free but then it says your not qualified for the free option
Date published: 2023-04-08
Rated 5 out of 5 by
JLR84 from
Smooth and Really Easy To Use
So easy to use and navigate through everything. It moves seamlessly from one thing to another. The options make it easy to understand. 10/10 all the way around.
Date published: 2023-04-08
Rated 1 out of 5 by
Brian34203 from
Failed to carry over info from eTrade
eTrade failed to import the cost basis and sale date information for many of the sales on my eTrade 1099-B. So even though I paid for premium, which is supposed to do this automatically, I had to manually enter about 200 numbers. And every time I provided information for one sale, it took me back to the very first page of sales. A large number of the sales were on page 6, which I couldn't simply click on from page 1, because the pages were listed as 1 through 5,...,8---so I had to go to page 5 to get to page 6. And the website was extremely slow. I am extremely dissatisfied.
Date published: 2023-04-08
Rated 3 out of 5 by
Reilly012345 from
A little tough for grad students
Filling out taxes through answering questions is very intuitive. The program though is geared towards people with very standard tax setups receiving a w-2 though. People with unusual tax situations struggle dearly with this software, i.e. I am a grad student receiving a stipend that doesn't get reported clearly to the IRS, so it took over two hours to figure out how to report this correctly and pay my taxes through turbotax. It's also very expensive software, and I'll look for alternatives next year because of this financial barrier.
Date published: 2023-04-08
Rated 3 out of 5 by
k234ohcomeon from
Changes and advertising
I will try another product next year. Too many advertisements for upgrades. Several functional concerns that were not in previous years. Price: Didn't even attempt to have an area for entering any discounts from businesses or banks
Date published: 2023-04-08
Rated 2 out of 5 by
BKArl from
TurboTax is not as good as it used to be!
Asked for AGI (for e-file) . Entered it from 021 return. IRS rejected it! second year ina row wehn I have to file via mail. There has to be a way to get this annoying procedure simplified!
Date published: 2023-04-08
Rated 4 out of 5 by
Gayle 76 from
Good experience
It was very helpful to be talked through the whole tax process.
All TurboTax® Offerings Reviews - Page 3800
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Winston12 from
Great Product
Great software Easy to use I have used this product for the past 18 years
Date published: 2023-04-08
Rated 4 out of 5 by
kjeithmead from
good product..
very good product. I gave it a 4 star due to price tag.
Date published: 2023-04-08
Rated 5 out of 5 by
DAM54 from
Turbo Tax is awesome
Was easy but had a hard time figuring out how to get to my email to verify
Date published: 2023-04-08
Rated 2 out of 5 by
Dryfus from
its not really free
it says you can do your taxes for free but then it says your not qualified for the free option
Date published: 2023-04-08
Rated 5 out of 5 by
JLR84 from
Smooth and Really Easy To Use
So easy to use and navigate through everything. It moves seamlessly from one thing to another. The options make it easy to understand. 10/10 all the way around.
Date published: 2023-04-08
Rated 1 out of 5 by
Brian34203 from
Failed to carry over info from eTrade
eTrade failed to import the cost basis and sale date information for many of the sales on my eTrade 1099-B. So even though I paid for premium, which is supposed to do this automatically, I had to manually enter about 200 numbers. And every time I provided information for one sale, it took me back to the very first page of sales. A large number of the sales were on page 6, which I couldn't simply click on from page 1, because the pages were listed as 1 through 5,...,8---so I had to go to page 5 to get to page 6. And the website was extremely slow. I am extremely dissatisfied.
Date published: 2023-04-08
Rated 3 out of 5 by
Reilly012345 from
A little tough for grad students
Filling out taxes through answering questions is very intuitive. The program though is geared towards people with very standard tax setups receiving a w-2 though. People with unusual tax situations struggle dearly with this software, i.e. I am a grad student receiving a stipend that doesn't get reported clearly to the IRS, so it took over two hours to figure out how to report this correctly and pay my taxes through turbotax. It's also very expensive software, and I'll look for alternatives next year because of this financial barrier.
Date published: 2023-04-08
Rated 3 out of 5 by
k234ohcomeon from
Changes and advertising
I will try another product next year. Too many advertisements for upgrades. Several functional concerns that were not in previous years. Price: Didn't even attempt to have an area for entering any discounts from businesses or banks
Date published: 2023-04-08
Rated 2 out of 5 by
BKArl from
TurboTax is not as good as it used to be!
Asked for AGI (for e-file) . Entered it from 021 return. IRS rejected it! second year ina row wehn I have to file via mail. There has to be a way to get this annoying procedure simplified!
Date published: 2023-04-08
Rated 4 out of 5 by
Gayle 76 from
Good experience
It was very helpful to be talked through the whole tax process.
All TurboTax® Offerings Reviews - Page 3800
Date published: 2023-04-08