TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Product Great software Easy to use I have used this product for the past 18 years
Date published: 2023-04-08
Rated 4 out of 5 by from good product.. very good product. I gave it a 4 star due to price tag.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is awesome Was easy but had a hard time figuring out how to get to my email to verify
Date published: 2023-04-08
Rated 2 out of 5 by from its not really free it says you can do your taxes for free but then it says your not qualified for the free option
Date published: 2023-04-08
Rated 5 out of 5 by from Smooth and Really Easy To Use So easy to use and navigate through everything. It moves seamlessly from one thing to another. The options make it easy to understand. 10/10 all the way around.
Date published: 2023-04-08
Rated 1 out of 5 by from Failed to carry over info from eTrade eTrade failed to import the cost basis and sale date information for many of the sales on my eTrade 1099-B. So even though I paid for premium, which is supposed to do this automatically, I had to manually enter about 200 numbers. And every time I provided information for one sale, it took me back to the very first page of sales. A large number of the sales were on page 6, which I couldn't simply click on from page 1, because the pages were listed as 1 through 5,...,8---so I had to go to page 5 to get to page 6. And the website was extremely slow. I am extremely dissatisfied.
Date published: 2023-04-08
Rated 3 out of 5 by from A little tough for grad students Filling out taxes through answering questions is very intuitive. The program though is geared towards people with very standard tax setups receiving a w-2 though. People with unusual tax situations struggle dearly with this software, i.e. I am a grad student receiving a stipend that doesn't get reported clearly to the IRS, so it took over two hours to figure out how to report this correctly and pay my taxes through turbotax. It's also very expensive software, and I'll look for alternatives next year because of this financial barrier.
Date published: 2023-04-08
Rated 3 out of 5 by from Changes and advertising I will try another product next year. Too many advertisements for upgrades. Several functional concerns that were not in previous years. Price: Didn't even attempt to have an area for entering any discounts from businesses or banks
Date published: 2023-04-08
Rated 2 out of 5 by from TurboTax is not as good as it used to be! Asked for AGI (for e-file) . Entered it from 021 return. IRS rejected it! second year ina row wehn I have to file via mail. There has to be a way to get this annoying procedure simplified!
Date published: 2023-04-08
Rated 4 out of 5 by from Good experience It was very helpful to be talked through the whole tax process.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3800
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product Great software Easy to use I have used this product for the past 18 years
Date published: 2023-04-08
Rated 4 out of 5 by from good product.. very good product. I gave it a 4 star due to price tag.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is awesome Was easy but had a hard time figuring out how to get to my email to verify
Date published: 2023-04-08
Rated 2 out of 5 by from its not really free it says you can do your taxes for free but then it says your not qualified for the free option
Date published: 2023-04-08
Rated 5 out of 5 by from Smooth and Really Easy To Use So easy to use and navigate through everything. It moves seamlessly from one thing to another. The options make it easy to understand. 10/10 all the way around.
Date published: 2023-04-08
Rated 1 out of 5 by from Failed to carry over info from eTrade eTrade failed to import the cost basis and sale date information for many of the sales on my eTrade 1099-B. So even though I paid for premium, which is supposed to do this automatically, I had to manually enter about 200 numbers. And every time I provided information for one sale, it took me back to the very first page of sales. A large number of the sales were on page 6, which I couldn't simply click on from page 1, because the pages were listed as 1 through 5,...,8---so I had to go to page 5 to get to page 6. And the website was extremely slow. I am extremely dissatisfied.
Date published: 2023-04-08
Rated 3 out of 5 by from A little tough for grad students Filling out taxes through answering questions is very intuitive. The program though is geared towards people with very standard tax setups receiving a w-2 though. People with unusual tax situations struggle dearly with this software, i.e. I am a grad student receiving a stipend that doesn't get reported clearly to the IRS, so it took over two hours to figure out how to report this correctly and pay my taxes through turbotax. It's also very expensive software, and I'll look for alternatives next year because of this financial barrier.
Date published: 2023-04-08
Rated 3 out of 5 by from Changes and advertising I will try another product next year. Too many advertisements for upgrades. Several functional concerns that were not in previous years. Price: Didn't even attempt to have an area for entering any discounts from businesses or banks
Date published: 2023-04-08
Rated 2 out of 5 by from TurboTax is not as good as it used to be! Asked for AGI (for e-file) . Entered it from 021 return. IRS rejected it! second year ina row wehn I have to file via mail. There has to be a way to get this annoying procedure simplified!
Date published: 2023-04-08
Rated 4 out of 5 by from Good experience It was very helpful to be talked through the whole tax process.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3800