TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from getting worse every year unexplained number discrepancies in the numbers when copied to state - mortgage points became negative. had to go thru the forms. in the end deleted the bank info and re-entered and seemed ok. many cases are left w/o explanation and are not intuitive. used to be much better have been using it for more than 20 years. not sure about next year :(
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Amazing I was amazed at how simple it was for me to process and complete. Turbo Tax really do all of the work for me. I will be glad to continue with Turbo Tax yearly. Thank you
Date published: 2021-04-09
Rated 1 out of 5 by from Fix Credit Card Payment Issues Overall not bad software if just a little visually outdated. BUT at the end when asking to pay for e-file, make sure your processing system works because it's the slowest thing I've ever experienced and my connection, software, etc is fine. I don't know if you guys are doing this on purpose but you're forcing people into taking an extra $45 dollars off their deductible for your own negligence to fix a problem. I didn't even make it to the payment page but I've read online about how many, many people have issues paying for this software with a credit card with TurboTax Online or the mobile version. This isn't a new problem either, it goes back to 2019 so please fix this issue moving forward.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Return Tried doing online returns with a few other tax preps. TurboTax was the easiest to use, by far
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is easy and amazing Always easy to use have been using for 7 years and won't do it any other way
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax - Consistent Product Its a great product. I have used it many years. I only had issues this year when I needed to account for Saving Bonds used for education and put in a 529 plan. The TT program was not very clear and I had to call to get help.
Date published: 2021-04-09
Rated 5 out of 5 by from Great It was quick and easy and I would recommend this for friends and family
Date published: 2021-04-09
Rated 5 out of 5 by from Sanity saver I have used TurboTax ever since the program was on 3 1/2" floppies. There are just way too many IRS rules and regulations to do it myself.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is the best! I have been using turbo tax for over 15 years now & would never consider trying anyone else. It's very use friendly.
Date published: 2021-04-09
Rated 4 out of 5 by from Was better in 2019 Some questions for 529 distributions and expenses are not clear
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3798
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from getting worse every year unexplained number discrepancies in the numbers when copied to state - mortgage points became negative. had to go thru the forms. in the end deleted the bank info and re-entered and seemed ok. many cases are left w/o explanation and are not intuitive. used to be much better have been using it for more than 20 years. not sure about next year :(
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Amazing I was amazed at how simple it was for me to process and complete. Turbo Tax really do all of the work for me. I will be glad to continue with Turbo Tax yearly. Thank you
Date published: 2021-04-09
Rated 1 out of 5 by from Fix Credit Card Payment Issues Overall not bad software if just a little visually outdated. BUT at the end when asking to pay for e-file, make sure your processing system works because it's the slowest thing I've ever experienced and my connection, software, etc is fine. I don't know if you guys are doing this on purpose but you're forcing people into taking an extra $45 dollars off their deductible for your own negligence to fix a problem. I didn't even make it to the payment page but I've read online about how many, many people have issues paying for this software with a credit card with TurboTax Online or the mobile version. This isn't a new problem either, it goes back to 2019 so please fix this issue moving forward.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Return Tried doing online returns with a few other tax preps. TurboTax was the easiest to use, by far
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is easy and amazing Always easy to use have been using for 7 years and won't do it any other way
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax - Consistent Product Its a great product. I have used it many years. I only had issues this year when I needed to account for Saving Bonds used for education and put in a 529 plan. The TT program was not very clear and I had to call to get help.
Date published: 2021-04-09
Rated 5 out of 5 by from Great It was quick and easy and I would recommend this for friends and family
Date published: 2021-04-09
Rated 5 out of 5 by from Sanity saver I have used TurboTax ever since the program was on 3 1/2" floppies. There are just way too many IRS rules and regulations to do it myself.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is the best! I have been using turbo tax for over 15 years now & would never consider trying anyone else. It's very use friendly.
Date published: 2021-04-09
Rated 4 out of 5 by from Was better in 2019 Some questions for 529 distributions and expenses are not clear
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3798