TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from great easy to use Ita was easy to use. and walked you though all the forms
Date published: 2022-03-21
Rated 3 out of 5 by from Ehhh... it's okay. Pricey though. The price has gone up over the years but the level of services offered have not justified the increase. Paid for the Upgraded Return and I'm dissatisfied with the Offer. No readily available Tax Assistants via chat or call- it basically enters you in a queue, possibly a few spaces above anyone else (not Upgraded) reaching out to the Offeror. The Q&A option seems to only provide generic answers available elsewhere in a standard, outside Search Engine with minimal hyperlinks to additional relative information. You pay a lot more to get photos of people who will not be there to assist. Really disappointed this year.
Date published: 2022-03-21
Rated 5 out of 5 by from 5 stars!!!! The Step-by-Step procedure is awesome. The "help" sites explain things well.
Date published: 2022-03-21
Rated 5 out of 5 by from So easy, a caveman could do it! Turbo tax makes filing taxes easy, even in a complicated year like 2021. All possible scenarios are included and you know you are getting the maximum refund possible.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax simple and easy Easy, simple and Turbo done the rest...Thank you!!
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome customer support I had a few doubts and I talked with the customer support team of turbo tax and they helped me in the best way possible. - Very polite - Knowledgable
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax is Very Good I had considerable difficulty in entering my Form 1099-NEC I presume your software needs updating Otherwise I am always a fan of Turbo Tax for the ease of completing and filing my Taxes
Date published: 2022-03-21
Rated 5 out of 5 by from A little confusion but came back well She did a great job. There was a little confusion over one my documents that was taken care of quickly.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax little greedy I am using Turbo Tax for more than 15 years. Always easy. But you have to keep all of your tax related mail together. One issue I had was I have to pay extra for filling state tax even I had purchased state with the Turbot Tax Premier. I don't get it. Other wise this is a good software.
Date published: 2022-03-21
Rated 3 out of 5 by from Turbo Tax works great with exception. I purchased the Deluxe program. The program forced me into using the Premier package. This after entering the license code. If I made an error, there was no way to back out of the program.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 3792
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great easy to use Ita was easy to use. and walked you though all the forms
Date published: 2022-03-21
Rated 3 out of 5 by from Ehhh... it's okay. Pricey though. The price has gone up over the years but the level of services offered have not justified the increase. Paid for the Upgraded Return and I'm dissatisfied with the Offer. No readily available Tax Assistants via chat or call- it basically enters you in a queue, possibly a few spaces above anyone else (not Upgraded) reaching out to the Offeror. The Q&A option seems to only provide generic answers available elsewhere in a standard, outside Search Engine with minimal hyperlinks to additional relative information. You pay a lot more to get photos of people who will not be there to assist. Really disappointed this year.
Date published: 2022-03-21
Rated 5 out of 5 by from 5 stars!!!! The Step-by-Step procedure is awesome. The "help" sites explain things well.
Date published: 2022-03-21
Rated 5 out of 5 by from So easy, a caveman could do it! Turbo tax makes filing taxes easy, even in a complicated year like 2021. All possible scenarios are included and you know you are getting the maximum refund possible.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax simple and easy Easy, simple and Turbo done the rest...Thank you!!
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome customer support I had a few doubts and I talked with the customer support team of turbo tax and they helped me in the best way possible. - Very polite - Knowledgable
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax is Very Good I had considerable difficulty in entering my Form 1099-NEC I presume your software needs updating Otherwise I am always a fan of Turbo Tax for the ease of completing and filing my Taxes
Date published: 2022-03-21
Rated 5 out of 5 by from A little confusion but came back well She did a great job. There was a little confusion over one my documents that was taken care of quickly.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax little greedy I am using Turbo Tax for more than 15 years. Always easy. But you have to keep all of your tax related mail together. One issue I had was I have to pay extra for filling state tax even I had purchased state with the Turbot Tax Premier. I don't get it. Other wise this is a good software.
Date published: 2022-03-21
Rated 3 out of 5 by from Turbo Tax works great with exception. I purchased the Deluxe program. The program forced me into using the Premier package. This after entering the license code. If I made an error, there was no way to back out of the program.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 3792