TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from EXTREMELY EASY It seems you folks do a better job year after year. It was very easy and clear as to how to complete forms. Thank You
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax, It will get you there safely The best part is that you feel like they look through and for everything. Much of what they have done is automatic. Meaning, if you can do direct deposit, you can probably get all your information input into TTax automatically. Where I have issues is coming back to it. It has the option of "picking up where you left off." But that means it tries to upsell you twice before you get to where you left off. And if you were in the middle of a form and had to look for a receipt or something, when you come back, you have to get the upsell options again and then it drops you CLOSE to where you were, but not exactly where you were. A sample is entering in items for the small business. We had purchased these items many different ways and had to track down all the receipts. You'd think that this would be under the deductions, but since they were new purchases, they were under expenses. TTax didn't come back to where we had left off - so it was annoying to try to find it again. (Not to mention clicking through the upsell ads). There were also issues with covered calls. If you don't do covered calls - no big deal. But it didn't handle it right as far as I could tell. It didn't change the outcome at all, it just didn't know what to do with it in the version we purchased.
Date published: 2021-04-12
Rated 5 out of 5 by from AWESOME SAUCE IT WAS PRETTY EASY. I WILL RECOMMEND TO OTHER PEOPLE I KNOW.
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS FREE AND EASY TURBO TAX FILE FREE WAS VERY EASY TO USE. IT AUTOMATICALLY IMPORTED MY W-2 WHICH WAS SUPER EASY
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use! Simple and convenient. It takes the fear of doing my taxes out of the equation.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is great!!! Great experience, love using turbo tax!!! it guides you and answers so-many questions by making everything easier. It's amazing!!!
Date published: 2021-04-12
Rated 5 out of 5 by from Heyy Nowww Very Easy and Convenient!! Especially with all the new Tax laws and changed.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is great Simple and quick. Easy to use. I can’t believe I put this off so long.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use It covered all the bases and was easy to use and understand.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is a Great product Very easy to use. All information is readily available
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3792
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EXTREMELY EASY It seems you folks do a better job year after year. It was very easy and clear as to how to complete forms. Thank You
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax, It will get you there safely The best part is that you feel like they look through and for everything. Much of what they have done is automatic. Meaning, if you can do direct deposit, you can probably get all your information input into TTax automatically. Where I have issues is coming back to it. It has the option of "picking up where you left off." But that means it tries to upsell you twice before you get to where you left off. And if you were in the middle of a form and had to look for a receipt or something, when you come back, you have to get the upsell options again and then it drops you CLOSE to where you were, but not exactly where you were. A sample is entering in items for the small business. We had purchased these items many different ways and had to track down all the receipts. You'd think that this would be under the deductions, but since they were new purchases, they were under expenses. TTax didn't come back to where we had left off - so it was annoying to try to find it again. (Not to mention clicking through the upsell ads). There were also issues with covered calls. If you don't do covered calls - no big deal. But it didn't handle it right as far as I could tell. It didn't change the outcome at all, it just didn't know what to do with it in the version we purchased.
Date published: 2021-04-12
Rated 5 out of 5 by from AWESOME SAUCE IT WAS PRETTY EASY. I WILL RECOMMEND TO OTHER PEOPLE I KNOW.
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS FREE AND EASY TURBO TAX FILE FREE WAS VERY EASY TO USE. IT AUTOMATICALLY IMPORTED MY W-2 WHICH WAS SUPER EASY
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use! Simple and convenient. It takes the fear of doing my taxes out of the equation.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is great!!! Great experience, love using turbo tax!!! it guides you and answers so-many questions by making everything easier. It's amazing!!!
Date published: 2021-04-12
Rated 5 out of 5 by from Heyy Nowww Very Easy and Convenient!! Especially with all the new Tax laws and changed.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is great Simple and quick. Easy to use. I can’t believe I put this off so long.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use It covered all the bases and was easy to use and understand.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is a Great product Very easy to use. All information is readily available
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3792