TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Screen Resolution makes Issue Screen Resolution Issue makes Turbo Tax difficult to use. Original resultion was 1900 and then to get TurboTax to work, we had to change the resolution to 800 x 600. Also if you want to deduct state filing fee and state tax owed from your refund , there is a $40 processing fee. Turbo tax should have specified that up front, we had to click backwards to undo the "Deduct from Tax Refund" and instead charged to our credit card. Also charging to our credit card was difficult due to the Turbo Tax Screen Resolution Issue. I am dissappointed with Turbotax. Been using Turbo tax for at least 12 years in a row.
Date published: 2021-04-09
Rated 5 out of 5 by from Love Turbo Tax Ease of use! Walks you through everything. Makes filing your taxes so easy. I have used TurboTax for years.
Date published: 2021-04-09
Rated 5 out of 5 by from that was a great software and customer service that was a great experience with turbo tax system and I wish to keep using it for the the next years
Date published: 2021-04-09
Rated 3 out of 5 by from Turbo Taxes make taxes easier; has software issues Every year I struggle with state taxes. I live in PA and work in NJ. Turbotax tells me I owe full taxes in each state. Every year I am on the phone with a representative from TurboTax to correct it-usually an hour or more phone call. I have never gotten the software to work; end up sending the NJ taxes in separately. The issue is NJ requires everyone to pay FLI, so they take tax money out of non-residents and there is nothing I can do about it. It would be great to have this fixed. Thanks!
Date published: 2021-04-09
Rated 4 out of 5 by from turbo Tax Easy Turbo tax does not always recognize mineral rights/royalties correctly it is not a self employed business
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Taxes Very user friendly. Second year using it.. Got along just fine.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is great Help is easily accessible and team members are very kind and helpful.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax makes it EASY I always use Turbo Tax and it makes it easy. Walks me through every step of the way.
Date published: 2021-04-09
Rated 5 out of 5 by from Don't Want to File Any Other Way Easy, thorough, inexpensive and easy filing and fast return
Date published: 2021-04-09
Rated 5 out of 5 by from Excellent as usual Everything went very well. My family and I have used have used Turbo Tax for decades.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3791
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Screen Resolution makes Issue Screen Resolution Issue makes Turbo Tax difficult to use. Original resultion was 1900 and then to get TurboTax to work, we had to change the resolution to 800 x 600. Also if you want to deduct state filing fee and state tax owed from your refund , there is a $40 processing fee. Turbo tax should have specified that up front, we had to click backwards to undo the "Deduct from Tax Refund" and instead charged to our credit card. Also charging to our credit card was difficult due to the Turbo Tax Screen Resolution Issue. I am dissappointed with Turbotax. Been using Turbo tax for at least 12 years in a row.
Date published: 2021-04-09
Rated 5 out of 5 by from Love Turbo Tax Ease of use! Walks you through everything. Makes filing your taxes so easy. I have used TurboTax for years.
Date published: 2021-04-09
Rated 5 out of 5 by from that was a great software and customer service that was a great experience with turbo tax system and I wish to keep using it for the the next years
Date published: 2021-04-09
Rated 3 out of 5 by from Turbo Taxes make taxes easier; has software issues Every year I struggle with state taxes. I live in PA and work in NJ. Turbotax tells me I owe full taxes in each state. Every year I am on the phone with a representative from TurboTax to correct it-usually an hour or more phone call. I have never gotten the software to work; end up sending the NJ taxes in separately. The issue is NJ requires everyone to pay FLI, so they take tax money out of non-residents and there is nothing I can do about it. It would be great to have this fixed. Thanks!
Date published: 2021-04-09
Rated 4 out of 5 by from turbo Tax Easy Turbo tax does not always recognize mineral rights/royalties correctly it is not a self employed business
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Taxes Very user friendly. Second year using it.. Got along just fine.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is great Help is easily accessible and team members are very kind and helpful.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax makes it EASY I always use Turbo Tax and it makes it easy. Walks me through every step of the way.
Date published: 2021-04-09
Rated 5 out of 5 by from Don't Want to File Any Other Way Easy, thorough, inexpensive and easy filing and fast return
Date published: 2021-04-09
Rated 5 out of 5 by from Excellent as usual Everything went very well. My family and I have used have used Turbo Tax for decades.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3791