TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Most reliable Tax app for years. . . .. I know its almost all automated but I feel like there's someone looking at it, I feel confident all the time filing,
Date published: 2021-04-09
Rated 4 out of 5 by from Mostly Positive Experience Have been using Turbo Tax for years, but this year experienced some issues because several of the prior years' forms no longer apply to my current situation. Could not figure out how to eliminate forms that were no longer required (ex: EE Business Expense)
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is beyond awesome! Extremely user friendly. This is my 8th year using TurboTax.
Date published: 2021-04-09
Rated 2 out of 5 by from Forced me to Upgrade/Pay I used TurboTax last year with no problem and no charge its pretty simple to use. But this year they forced me to upgrade to deluxe (which was $60) because i received the American opportunity credit which was only $10. I told a worker I wasn't doing that because that was a scam and she insured she was gonna send me a 20% off code for the inconveniences and i never received that email. Adding on the the $60 I had to pay $55 due to something abt filing my Maryland state tax return which didn't make any sense. So overall my card was charged $121.90 when last year I didn't pay a dime. If you chose to take it out of your refund it would be and extra $40 which doesn't make any sense either. I definitely will be looking for another option next tax season.
Date published: 2021-04-09
Rated 5 out of 5 by from Simple Simple, fast and accurate. Very thorough and user-friendly.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is outstanding Easy to do, guidance through it was very satisfactory
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is user friendly This was my 2nd year using Turbo Tax to file my Federal and State Income Tax Returns. I find it easy, detailed and accurate.
Date published: 2021-04-09
Rated 5 out of 5 by from Great Live help got me through the end and everything was better than expected
Date published: 2021-04-09
Rated 5 out of 5 by from I love using Turbo Tax I've been using Turbo Tax for about 15 years. Its so easy to use.
Date published: 2021-04-09
Rated 5 out of 5 by from Great job, Everything was great and Darlea my specialist was Awesome
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3788
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Most reliable Tax app for years. . . .. I know its almost all automated but I feel like there's someone looking at it, I feel confident all the time filing,
Date published: 2021-04-09
Rated 4 out of 5 by from Mostly Positive Experience Have been using Turbo Tax for years, but this year experienced some issues because several of the prior years' forms no longer apply to my current situation. Could not figure out how to eliminate forms that were no longer required (ex: EE Business Expense)
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is beyond awesome! Extremely user friendly. This is my 8th year using TurboTax.
Date published: 2021-04-09
Rated 2 out of 5 by from Forced me to Upgrade/Pay I used TurboTax last year with no problem and no charge its pretty simple to use. But this year they forced me to upgrade to deluxe (which was $60) because i received the American opportunity credit which was only $10. I told a worker I wasn't doing that because that was a scam and she insured she was gonna send me a 20% off code for the inconveniences and i never received that email. Adding on the the $60 I had to pay $55 due to something abt filing my Maryland state tax return which didn't make any sense. So overall my card was charged $121.90 when last year I didn't pay a dime. If you chose to take it out of your refund it would be and extra $40 which doesn't make any sense either. I definitely will be looking for another option next tax season.
Date published: 2021-04-09
Rated 5 out of 5 by from Simple Simple, fast and accurate. Very thorough and user-friendly.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is outstanding Easy to do, guidance through it was very satisfactory
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is user friendly This was my 2nd year using Turbo Tax to file my Federal and State Income Tax Returns. I find it easy, detailed and accurate.
Date published: 2021-04-09
Rated 5 out of 5 by from Great Live help got me through the end and everything was better than expected
Date published: 2021-04-09
Rated 5 out of 5 by from I love using Turbo Tax I've been using Turbo Tax for about 15 years. Its so easy to use.
Date published: 2021-04-09
Rated 5 out of 5 by from Great job, Everything was great and Darlea my specialist was Awesome
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3788