TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from so easy to use I dread doing my taxes every year but turbo tax makes it so easy!
Date published: 2021-04-12
Rated 5 out of 5 by from Way to go, Turbo Tax Online Premier is easy to use and the security has been updated. Seems like they get better every year.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo tax is easy use Turbo tax is easy use just take your time to read what you see.
Date published: 2021-04-12
Rated 5 out of 5 by from When they say "Free*" they mean "free." This company has had my information for 8 years. Every year the process is quick, secure, intuitive, and efficient. When I fat-finger my wages, they let me know that I didn't, in fact, make $990,223 in a single year, and they were nice about it. I firmly believe that I get better customer service from this website than from previous tax preparation companies that I visited in person. I even used some of the "Learn More" buttons, and I (to my astonishment) learned enough to answer my question. Thanks Intuit, I'll see you next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Got money that I would not have expected or even looked for.
Date published: 2021-04-12
Rated 4 out of 5 by from I did get confused on rental property The form was easy at the beginning. I used my 2019 as a guide to file this one and found that reporting rental property was somewhat confusing with the asset portion. This took me 9 hours to complete as the first time Turbo Tax user. Hopefully, it will get easier next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy as a day at the beach Nice to have all my investment documents imported so I don't need to worry about what dollar amount goes on each line. I also like how the application imports data to complete my state forms.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Convenient and Awesome TurboTax is convenient for me. I have a busy schedule and the last tax preparation business i went to, deposited my refund to a different account.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax makes it easy I had a nice experience with the live chat...very helpful.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great It is very easy to use. It goes through all the steps.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy to use I dread doing my taxes every year but turbo tax makes it so easy!
Date published: 2021-04-12
Rated 5 out of 5 by from Way to go, Turbo Tax Online Premier is easy to use and the security has been updated. Seems like they get better every year.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo tax is easy use Turbo tax is easy use just take your time to read what you see.
Date published: 2021-04-12
Rated 5 out of 5 by from When they say "Free*" they mean "free." This company has had my information for 8 years. Every year the process is quick, secure, intuitive, and efficient. When I fat-finger my wages, they let me know that I didn't, in fact, make $990,223 in a single year, and they were nice about it. I firmly believe that I get better customer service from this website than from previous tax preparation companies that I visited in person. I even used some of the "Learn More" buttons, and I (to my astonishment) learned enough to answer my question. Thanks Intuit, I'll see you next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Got money that I would not have expected or even looked for.
Date published: 2021-04-12
Rated 4 out of 5 by from I did get confused on rental property The form was easy at the beginning. I used my 2019 as a guide to file this one and found that reporting rental property was somewhat confusing with the asset portion. This took me 9 hours to complete as the first time Turbo Tax user. Hopefully, it will get easier next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy as a day at the beach Nice to have all my investment documents imported so I don't need to worry about what dollar amount goes on each line. I also like how the application imports data to complete my state forms.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Convenient and Awesome TurboTax is convenient for me. I have a busy schedule and the last tax preparation business i went to, deposited my refund to a different account.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax makes it easy I had a nice experience with the live chat...very helpful.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great It is very easy to use. It goes through all the steps.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3787