TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Easy to use! Just walks you thru the process! Took a day to work thru all the pieces but MUCH easier than if I had done it myself. I also appreciated Mike (Michael) answering my one question at the end before I hit "send" to file.
Date published: 2021-04-12
Rated 5 out of 5 by from Big Lou It is easy to use each year as you just need to enter in the years numbers.
Date published: 2021-04-12
Rated 4 out of 5 by from love turbo tax Its nice to have the live support available whenever we had questions. Good job.
Date published: 2021-04-12
Rated 5 out of 5 by from Confidence Turbo tax takes you step by step; you feel confident you’ve completed everything fully and correctly!
Date published: 2021-04-12
Rated 4 out of 5 by from This software is better than the other guys. Took 2 sessions of 2 hours a piece to get simple return done. Mostly due to reviewing and checking this or that. Was unable to review Federal and state forms before transmission. Software was stuck in 'we are preparing your documents' for over 25 minutes. Much better than other the other competition though!!
Date published: 2021-04-12
Rated 5 out of 5 by from Taxes made easy I was extremely nervous to do my own taxes but Turbotax has made it so easy and user friendly. Thank you turbotax
Date published: 2021-04-12
Rated 5 out of 5 by from Review TT was expensive but was effective helping me complete our taxes
Date published: 2021-04-12
Rated 5 out of 5 by from great great, easy to file taxes through Turbo, learned a lot
Date published: 2021-04-12
Rated 5 out of 5 by from EXTREMELY EASY It seems you folks do a better job year after year. It was very easy and clear as to how to complete forms. Thank You
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax, It will get you there safely The best part is that you feel like they look through and for everything. Much of what they have done is automatic. Meaning, if you can do direct deposit, you can probably get all your information input into TTax automatically. Where I have issues is coming back to it. It has the option of "picking up where you left off." But that means it tries to upsell you twice before you get to where you left off. And if you were in the middle of a form and had to look for a receipt or something, when you come back, you have to get the upsell options again and then it drops you CLOSE to where you were, but not exactly where you were. A sample is entering in items for the small business. We had purchased these items many different ways and had to track down all the receipts. You'd think that this would be under the deductions, but since they were new purchases, they were under expenses. TTax didn't come back to where we had left off - so it was annoying to try to find it again. (Not to mention clicking through the upsell ads). There were also issues with covered calls. If you don't do covered calls - no big deal. But it didn't handle it right as far as I could tell. It didn't change the outcome at all, it just didn't know what to do with it in the version we purchased.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3784
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use! Just walks you thru the process! Took a day to work thru all the pieces but MUCH easier than if I had done it myself. I also appreciated Mike (Michael) answering my one question at the end before I hit "send" to file.
Date published: 2021-04-12
Rated 5 out of 5 by from Big Lou It is easy to use each year as you just need to enter in the years numbers.
Date published: 2021-04-12
Rated 4 out of 5 by from love turbo tax Its nice to have the live support available whenever we had questions. Good job.
Date published: 2021-04-12
Rated 5 out of 5 by from Confidence Turbo tax takes you step by step; you feel confident you’ve completed everything fully and correctly!
Date published: 2021-04-12
Rated 4 out of 5 by from This software is better than the other guys. Took 2 sessions of 2 hours a piece to get simple return done. Mostly due to reviewing and checking this or that. Was unable to review Federal and state forms before transmission. Software was stuck in 'we are preparing your documents' for over 25 minutes. Much better than other the other competition though!!
Date published: 2021-04-12
Rated 5 out of 5 by from Taxes made easy I was extremely nervous to do my own taxes but Turbotax has made it so easy and user friendly. Thank you turbotax
Date published: 2021-04-12
Rated 5 out of 5 by from Review TT was expensive but was effective helping me complete our taxes
Date published: 2021-04-12
Rated 5 out of 5 by from great great, easy to file taxes through Turbo, learned a lot
Date published: 2021-04-12
Rated 5 out of 5 by from EXTREMELY EASY It seems you folks do a better job year after year. It was very easy and clear as to how to complete forms. Thank You
Date published: 2021-04-12
Rated 4 out of 5 by from TurboTax, It will get you there safely The best part is that you feel like they look through and for everything. Much of what they have done is automatic. Meaning, if you can do direct deposit, you can probably get all your information input into TTax automatically. Where I have issues is coming back to it. It has the option of "picking up where you left off." But that means it tries to upsell you twice before you get to where you left off. And if you were in the middle of a form and had to look for a receipt or something, when you come back, you have to get the upsell options again and then it drops you CLOSE to where you were, but not exactly where you were. A sample is entering in items for the small business. We had purchased these items many different ways and had to track down all the receipts. You'd think that this would be under the deductions, but since they were new purchases, they were under expenses. TTax didn't come back to where we had left off - so it was annoying to try to find it again. (Not to mention clicking through the upsell ads). There were also issues with covered calls. If you don't do covered calls - no big deal. But it didn't handle it right as far as I could tell. It didn't change the outcome at all, it just didn't know what to do with it in the version we purchased.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3784