TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is great Once my taxes are completed with Turbo Tax I have a feeling of security and a job well done.
Date published: 2023-04-09
Rated 5 out of 5 by from TURBOTAX S AWESOME VERY HELPFUL. I found it difficult to start the tax return but your expert helped me with the journey
Date published: 2023-04-09
Rated 1 out of 5 by from Poor Service When I logged into turbo tax it told me I needed live assist which means I had to pay an extra $90 for a product I did not need. I was sent a 20% off coupon by turbotax, which when I entered did not lower the cost. When I selected Chat the agent disconnected the chat without assisting me. Next year, I will try a different company.
Date published: 2023-04-09
Rated 2 out of 5 by from Its costing too much now I have been using this service for about 6 years but it is getting to expensive now and they are forcing you to buy all their plans and adding extra fees.
Date published: 2023-04-09
Rated 1 out of 5 by from Awful! For a minimum income I had to pay about $250. it was free before but recent years it charges much more money than i get refund. I will switch next year to a free method.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax was easy. All you need is your W-2s, 1099-R, and income and expense for your own business. Turbo Tax asks you questions concerning your income, expenses, and possible deductions. Just answer the questions and your done! It took me just over 2 hours to complete.
Date published: 2023-04-09
Rated 5 out of 5 by from turbo tx Easy to utilize for tax return prep, questions and instructions uncomplicated.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great!!! Great - found a simple mistake I had made and was glad they let me know. Otherwise, just filling out data was easy and quick. Thanks!!
Date published: 2023-04-09
Rated 5 out of 5 by from State taxes done without trouble for the first tim I had was getting a $7 refund in another state. Last year it was going to cost me a lot to get that money but with turbo tax free state return I got it free!! And it was so fast. Thank you Turbo Tax for making it easy for young workers who don't make much.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax Done With Ease I had a better experience with turbo tax as it provided the essential steps of completing the tax return with no issues.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3784
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Once my taxes are completed with Turbo Tax I have a feeling of security and a job well done.
Date published: 2023-04-09
Rated 5 out of 5 by from TURBOTAX S AWESOME VERY HELPFUL. I found it difficult to start the tax return but your expert helped me with the journey
Date published: 2023-04-09
Rated 1 out of 5 by from Poor Service When I logged into turbo tax it told me I needed live assist which means I had to pay an extra $90 for a product I did not need. I was sent a 20% off coupon by turbotax, which when I entered did not lower the cost. When I selected Chat the agent disconnected the chat without assisting me. Next year, I will try a different company.
Date published: 2023-04-09
Rated 2 out of 5 by from Its costing too much now I have been using this service for about 6 years but it is getting to expensive now and they are forcing you to buy all their plans and adding extra fees.
Date published: 2023-04-09
Rated 1 out of 5 by from Awful! For a minimum income I had to pay about $250. it was free before but recent years it charges much more money than i get refund. I will switch next year to a free method.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax was easy. All you need is your W-2s, 1099-R, and income and expense for your own business. Turbo Tax asks you questions concerning your income, expenses, and possible deductions. Just answer the questions and your done! It took me just over 2 hours to complete.
Date published: 2023-04-09
Rated 5 out of 5 by from turbo tx Easy to utilize for tax return prep, questions and instructions uncomplicated.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great!!! Great - found a simple mistake I had made and was glad they let me know. Otherwise, just filling out data was easy and quick. Thanks!!
Date published: 2023-04-09
Rated 5 out of 5 by from State taxes done without trouble for the first tim I had was getting a $7 refund in another state. Last year it was going to cost me a lot to get that money but with turbo tax free state return I got it free!! And it was so fast. Thank you Turbo Tax for making it easy for young workers who don't make much.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax Done With Ease I had a better experience with turbo tax as it provided the essential steps of completing the tax return with no issues.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3784