TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Quick and easy If you have all your documents this is quick and easy. You may have to pause to collect more documents that you didn't think about until you are asked questions.
Date published: 2021-04-10
Rated 5 out of 5 by from good help once again I like the fact that i can do my taxes and call to get help on the fly.. made three calls while diing my taxes this year and the call backs were immediate and helpful
Date published: 2021-04-10
Rated 4 out of 5 by from Great, but fees. They advertise as free, but so many unexpected fees pop up toward the end. It's a good service, and I don't particularly mind paying for it. But if you need the money, try something else.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax is great Great way to file taxes. Pretty easy to use. Walks you through everything
Date published: 2021-04-10
Rated 5 out of 5 by from Very simple and affordable TurboTax was really helpful and enjoyable to understand and would highly recommend it. Thank you
Date published: 2021-04-10
Rated 5 out of 5 by from Really easy to work with Cheap (free), fast, and I've never had an issue with any of my taxes
Date published: 2021-04-10
Rated 3 out of 5 by from It has the usual issues after all these years. It works reasonably well, BUT it is annoying that the program only sometimes tells you it needs updates before you start work. It is annoying that you have to go through multiple credit card transactions for audit defense, file fee, etc. Why can't they do it all in a single transaction? It is annoying that EVERY YEAR you have to "correct errors" (line items that require an entry) that should have been handled already.
Date published: 2021-04-10
Rated 2 out of 5 by from Annoying, confusing, time wasting Really don't understand why you hide the download product; not all of us want to put our tax info into the cloud. Constantly asked to sign into something I thought I had already signed into.
Date published: 2021-04-10
Rated 5 out of 5 by from Satisfied customer for 20+ years. Once again, TurboTax made it all easy. Step through, enter information, submit, and you're done.
Date published: 2021-04-10
Rated 4 out of 5 by from Mostly easy to work through; great support team The federal section is great. The State section (work in KC, MO) is stressful. Would be nice if it had more helpful prompts like the federal section. It feels like just grabbing a tax form and filling it out, which gives me anxiety.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 379
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and easy If you have all your documents this is quick and easy. You may have to pause to collect more documents that you didn't think about until you are asked questions.
Date published: 2021-04-10
Rated 5 out of 5 by from good help once again I like the fact that i can do my taxes and call to get help on the fly.. made three calls while diing my taxes this year and the call backs were immediate and helpful
Date published: 2021-04-10
Rated 4 out of 5 by from Great, but fees. They advertise as free, but so many unexpected fees pop up toward the end. It's a good service, and I don't particularly mind paying for it. But if you need the money, try something else.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax is great Great way to file taxes. Pretty easy to use. Walks you through everything
Date published: 2021-04-10
Rated 5 out of 5 by from Very simple and affordable TurboTax was really helpful and enjoyable to understand and would highly recommend it. Thank you
Date published: 2021-04-10
Rated 5 out of 5 by from Really easy to work with Cheap (free), fast, and I've never had an issue with any of my taxes
Date published: 2021-04-10
Rated 3 out of 5 by from It has the usual issues after all these years. It works reasonably well, BUT it is annoying that the program only sometimes tells you it needs updates before you start work. It is annoying that you have to go through multiple credit card transactions for audit defense, file fee, etc. Why can't they do it all in a single transaction? It is annoying that EVERY YEAR you have to "correct errors" (line items that require an entry) that should have been handled already.
Date published: 2021-04-10
Rated 2 out of 5 by from Annoying, confusing, time wasting Really don't understand why you hide the download product; not all of us want to put our tax info into the cloud. Constantly asked to sign into something I thought I had already signed into.
Date published: 2021-04-10
Rated 5 out of 5 by from Satisfied customer for 20+ years. Once again, TurboTax made it all easy. Step through, enter information, submit, and you're done.
Date published: 2021-04-10
Rated 4 out of 5 by from Mostly easy to work through; great support team The federal section is great. The State section (work in KC, MO) is stressful. Would be nice if it had more helpful prompts like the federal section. It feels like just grabbing a tax form and filling it out, which gives me anxiety.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 379