TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax is awful.... I have used Turbo Tax for years... this year was just awful... I wasted so many hours getting it done this year... there is no source of getting answers that were actually helpful... of corse, I can sign up for "extra services" and get phone help... and I can email my state return for $25... plus an additional $25 for some sort of something... so it actually would cost me $50 just to mail my state... it's been very frustrating... next year I will be looking at other options...
Date published: 2021-04-12
Rated 5 out of 5 by from courtney was just the best ever courtney helped get get thru my fist filing on turbo tax
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome and very easy Great! Makes doing taxes a breeze and enjoyable. Thank you so much
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome! Super easy and not stressful (: Loved working with TurboTax
Date published: 2021-04-12
Rated 5 out of 5 by from great product good product. reasonably price. easy to use and very thorough
Date published: 2021-04-12
Rated 5 out of 5 by from great product makes everything quick and painless. everything is straight forward
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax 10 star i love how easy it was to do my taxes instead of credit karma thanks turbo tax
Date published: 2021-04-12
Rated 2 out of 5 by from Turbo Tax 2020 Turbo Tax does not offer to submit amended tax online. Turbo tax does not provide good explanation of terms used. It is easy to get lost in the translation. Turbo tax does not offer suggestion to increase tax refund.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy and inexpensive Love it. Smarter than some H&R Block staff members
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax Live Expert is Fantastic! Had a great interaction with Angelline, Live Expert with 20 years experience, regarding a business insurance for artwork question. I insure my artwork show by show and wasn't sure how to list this - business "other expense" is the category! Awesome help, expedient, and on a Sunday night as well! Live Expert help is fantastic, especially with the Self-Employed choice if you have questions!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3779
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is awful.... I have used Turbo Tax for years... this year was just awful... I wasted so many hours getting it done this year... there is no source of getting answers that were actually helpful... of corse, I can sign up for "extra services" and get phone help... and I can email my state return for $25... plus an additional $25 for some sort of something... so it actually would cost me $50 just to mail my state... it's been very frustrating... next year I will be looking at other options...
Date published: 2021-04-12
Rated 5 out of 5 by from courtney was just the best ever courtney helped get get thru my fist filing on turbo tax
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome and very easy Great! Makes doing taxes a breeze and enjoyable. Thank you so much
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome! Super easy and not stressful (: Loved working with TurboTax
Date published: 2021-04-12
Rated 5 out of 5 by from great product good product. reasonably price. easy to use and very thorough
Date published: 2021-04-12
Rated 5 out of 5 by from great product makes everything quick and painless. everything is straight forward
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax 10 star i love how easy it was to do my taxes instead of credit karma thanks turbo tax
Date published: 2021-04-12
Rated 2 out of 5 by from Turbo Tax 2020 Turbo Tax does not offer to submit amended tax online. Turbo tax does not provide good explanation of terms used. It is easy to get lost in the translation. Turbo tax does not offer suggestion to increase tax refund.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy and inexpensive Love it. Smarter than some H&R Block staff members
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax Live Expert is Fantastic! Had a great interaction with Angelline, Live Expert with 20 years experience, regarding a business insurance for artwork question. I insure my artwork show by show and wasn't sure how to list this - business "other expense" is the category! Awesome help, expedient, and on a Sunday night as well! Live Expert help is fantastic, especially with the Self-Employed choice if you have questions!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3779