TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from What the wow?! Taxes have never been easier!!! Fortunately I only had W2's and minimal things to consider but the entire process was extremely streamlined, informative and easy to use. I was surprised at the end that it was already done and over with so quickly and easily!!
Date published: 2023-04-08
Rated 1 out of 5 by from The old interface was way better The new interface for Turbo Tax is awful. It was way better the last couple of years. It was far easier to follow and understand what was going on through out the filling out and filing process
Date published: 2023-04-08
Rated 5 out of 5 by from Easy It was a last minute type of call, my Turbo Tax Expert was fantastic! He made the experience enjoyable and quick.
Date published: 2023-04-08
Rated 4 out of 5 by from Really good, just minor suggestions The process was very easy and I loved that I could import my investment documents and didn't have to manually enter equity transactions. A couple of areas of improvement - I made a mistake listing an RSA as an RSU and I couldn't go back to correct it so I had to delete that transaction and enter it manually. Also, I goofed on the state for my charitable gift fund at first and the software flagged the mismatch with the zip code but wouldn't let me correct the state, so I again had to delete that entry and reenter it. Also - once I decline the upgrade offer once, don't offer it to me 10 more times.
Date published: 2023-04-08
Rated 5 out of 5 by from Awesome TT! Easy to use.Would rather do my own taxes. Turbo Tax makes it easy!
Date published: 2023-04-08
Rated 4 out of 5 by from Provide import for 1099s on Turbotax Business It is frustrating not to be able to import stock transactions like you can on other turbotax products. Also, there should be the ability to attach 1099s so it is not necessary to type in all transactions or file by mail. Turbotax has the capability but doesn't apply on this product. Otherwise product is efficient and works well. Easy to use.
Date published: 2023-04-08
Rated 2 out of 5 by from Turbo tax is not my desired software to use The ever increasing cost, which is too high, along with the constant and somewhat sneaky feeling requests to share my data with intuit or push refund money to credit karma - it all feeling slimy. I am looking for a new software next year. Seriously.
Date published: 2023-04-08
Rated 3 out of 5 by from Confusing on purpose to get more fees from people Watch out on the ease of accidently giving Turbotax more money at every screen it seems.
Date published: 2023-04-08
Rated 5 out of 5 by from So Informative and Easy! I really appreciate the service that TurboTax offers. It takes the worry and stress out of doing taxes and wondering which questions to ask. This service puts my mind at ease, and I know there's an Expert available if I need to rely on some additional support.
Date published: 2023-04-08
Rated 5 out of 5 by from work well for a retire Had to e-file several times and still don't know if federal and state tax forms will be accepted.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3777
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from What the wow?! Taxes have never been easier!!! Fortunately I only had W2's and minimal things to consider but the entire process was extremely streamlined, informative and easy to use. I was surprised at the end that it was already done and over with so quickly and easily!!
Date published: 2023-04-08
Rated 1 out of 5 by from The old interface was way better The new interface for Turbo Tax is awful. It was way better the last couple of years. It was far easier to follow and understand what was going on through out the filling out and filing process
Date published: 2023-04-08
Rated 5 out of 5 by from Easy It was a last minute type of call, my Turbo Tax Expert was fantastic! He made the experience enjoyable and quick.
Date published: 2023-04-08
Rated 4 out of 5 by from Really good, just minor suggestions The process was very easy and I loved that I could import my investment documents and didn't have to manually enter equity transactions. A couple of areas of improvement - I made a mistake listing an RSA as an RSU and I couldn't go back to correct it so I had to delete that transaction and enter it manually. Also, I goofed on the state for my charitable gift fund at first and the software flagged the mismatch with the zip code but wouldn't let me correct the state, so I again had to delete that entry and reenter it. Also - once I decline the upgrade offer once, don't offer it to me 10 more times.
Date published: 2023-04-08
Rated 5 out of 5 by from Awesome TT! Easy to use.Would rather do my own taxes. Turbo Tax makes it easy!
Date published: 2023-04-08
Rated 4 out of 5 by from Provide import for 1099s on Turbotax Business It is frustrating not to be able to import stock transactions like you can on other turbotax products. Also, there should be the ability to attach 1099s so it is not necessary to type in all transactions or file by mail. Turbotax has the capability but doesn't apply on this product. Otherwise product is efficient and works well. Easy to use.
Date published: 2023-04-08
Rated 2 out of 5 by from Turbo tax is not my desired software to use The ever increasing cost, which is too high, along with the constant and somewhat sneaky feeling requests to share my data with intuit or push refund money to credit karma - it all feeling slimy. I am looking for a new software next year. Seriously.
Date published: 2023-04-08
Rated 3 out of 5 by from Confusing on purpose to get more fees from people Watch out on the ease of accidently giving Turbotax more money at every screen it seems.
Date published: 2023-04-08
Rated 5 out of 5 by from So Informative and Easy! I really appreciate the service that TurboTax offers. It takes the worry and stress out of doing taxes and wondering which questions to ask. This service puts my mind at ease, and I know there's an Expert available if I need to rely on some additional support.
Date published: 2023-04-08
Rated 5 out of 5 by from work well for a retire Had to e-file several times and still don't know if federal and state tax forms will be accepted.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3777