TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is a great product, accurate and trstwor My experience with Turbo tax has been amazing. As of this time I have never experienced any issue that needed to be adjusted or disputed using the software. It is a convenient program, and very reliable.
Date published: 2021-04-10
Rated 4 out of 5 by from bit confusing for self employed. good overall I was confused with the 1099 and self employment and entering my 1099 in both sections make my taxes way to high.
Date published: 2021-04-10
Rated 2 out of 5 by from I have been unable to submit return successfully My return for 2019 and 2020, prepared through Turbotax, has been denied by State and IRS because I could not solve what IRS thinks is our AGI for the preceding year, even though we used the figure straight from Turbotax. When I spoke with a representative of Turbotax, he advised I should perhaps use "0" for the AGI. That did not work. I have no idea what to do now, except to send the return hard copy to IRS.
Date published: 2021-04-10
Rated 5 out of 5 by from Very reliable and covers all of my questions. I have been using Turbo Tax for many years. It is reliable, stores my info from year to year, and I have never had any issues with it. Don't be cheap. There are a lot of "free" filing programs you can choose from, but I would never trust them before Turbo Tax.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is great! TurboTax has a great step by step process. It's very clear and their help menu is easy to access.
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent online Tax Software/Support! I had the occasion to engage two knowledgeable tax experts on separate questions during the preparation of our 2020 State and Federal returns. Both expeditiously walked through the respective return areas in question and ensured the correct forms were completed correctly. The tax expertise combined with software that assists in gathering and moving data make return preparation easier. The e-filing functionality is very helpful as well. Great experience with TurboTax!
Date published: 2021-04-10
Rated 1 out of 5 by from This year it is not stable version This year it is not stable version, file updates multiple times due to luck files
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to Use Year Over Year I've been using Turbo Tax for 13 years, and I've always thought it was a simple product to use. If you're willing to understand your tax documents, and read/respond to plainly stated questions, then Turbo Tax is a good fit. Even if it's your first time, there are plenty of explanations throughout the application if needed. I have used their phone help once due to system compatibility issues I had to work through. Still don't have any complaints about the product. I'll continue to use it, because it's simple for me, I have faith in its accuracy, I can be done in a matter of hours, and there is optional audit protection (about $45) that covers your return in case the IRS or other tax body reaches out to you.
Date published: 2021-04-10
Rated 5 out of 5 by from Great service Always easy to follow directions. Love how it goes point by point on each topic.
Date published: 2021-04-10
Rated 5 out of 5 by from Been my Go To for years now! Been using turbo tax since for some years now and they've always been painless and very helpful, recommend them to everyone I know!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is a great product, accurate and trstwor My experience with Turbo tax has been amazing. As of this time I have never experienced any issue that needed to be adjusted or disputed using the software. It is a convenient program, and very reliable.
Date published: 2021-04-10
Rated 4 out of 5 by from bit confusing for self employed. good overall I was confused with the 1099 and self employment and entering my 1099 in both sections make my taxes way to high.
Date published: 2021-04-10
Rated 2 out of 5 by from I have been unable to submit return successfully My return for 2019 and 2020, prepared through Turbotax, has been denied by State and IRS because I could not solve what IRS thinks is our AGI for the preceding year, even though we used the figure straight from Turbotax. When I spoke with a representative of Turbotax, he advised I should perhaps use "0" for the AGI. That did not work. I have no idea what to do now, except to send the return hard copy to IRS.
Date published: 2021-04-10
Rated 5 out of 5 by from Very reliable and covers all of my questions. I have been using Turbo Tax for many years. It is reliable, stores my info from year to year, and I have never had any issues with it. Don't be cheap. There are a lot of "free" filing programs you can choose from, but I would never trust them before Turbo Tax.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is great! TurboTax has a great step by step process. It's very clear and their help menu is easy to access.
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent online Tax Software/Support! I had the occasion to engage two knowledgeable tax experts on separate questions during the preparation of our 2020 State and Federal returns. Both expeditiously walked through the respective return areas in question and ensured the correct forms were completed correctly. The tax expertise combined with software that assists in gathering and moving data make return preparation easier. The e-filing functionality is very helpful as well. Great experience with TurboTax!
Date published: 2021-04-10
Rated 1 out of 5 by from This year it is not stable version This year it is not stable version, file updates multiple times due to luck files
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to Use Year Over Year I've been using Turbo Tax for 13 years, and I've always thought it was a simple product to use. If you're willing to understand your tax documents, and read/respond to plainly stated questions, then Turbo Tax is a good fit. Even if it's your first time, there are plenty of explanations throughout the application if needed. I have used their phone help once due to system compatibility issues I had to work through. Still don't have any complaints about the product. I'll continue to use it, because it's simple for me, I have faith in its accuracy, I can be done in a matter of hours, and there is optional audit protection (about $45) that covers your return in case the IRS or other tax body reaches out to you.
Date published: 2021-04-10
Rated 5 out of 5 by from Great service Always easy to follow directions. Love how it goes point by point on each topic.
Date published: 2021-04-10
Rated 5 out of 5 by from Been my Go To for years now! Been using turbo tax since for some years now and they've always been painless and very helpful, recommend them to everyone I know!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3776